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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17174 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the controller for its exceptional overall performance, impressive battery life, and highly customizable features. Users frequently praise the device's comfortable grip, balanced weight, and tactile feel during extended gaming sessions. However, some owners have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Despite these technical issues and the premium price point, many still consider it a high-quality addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 17,172 reviews
  • Rated 5 out of 5 stars

    Best Controller Ever.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion was one of the best controllers I've used. High build quality for sure. Again my opinion. I've bought quite a lot from Best Buy and they have never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts 2 years of heavy daily use b4 srick drift. Get the warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Elite 2 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great. It’s heavier compared to most other controllers, which is something I like. The trigger stops are nice for most games I play. Along with the four buttons on the back you can use to map buttons to.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Premium All the Way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with this controller! I didn't like the grainy feel of the controller that came with the Xbox Series X, so my friend recommended this. I was hesitant because of the price but Best Buy had a good price on Open Box and I had to go for it. No regrets. This thing feels premium and works great. I'm never going back to the basic Xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next controller I've used. I was nervous about the price but it's well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best pro controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bar none the best pro controllers on the market and all the included accessories make it a steal. The response is unreal. Excellent build quality and the battery seems to never die. Very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big step up from the regular Xbox controller. Feels premium and very customizable as well

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice but wish it lasted longer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller. A little pricey for a controller that lasts on average a year for me and my family. Not that it is bad, just for me paying that much every year kind of sucks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid controller and very durable. Dropped it a couple times and still hasn’t broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely better than any elite could be. Love the grip and the profiles especially

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best controller for Xbox and pc. A little pricey but worth it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So Far ....... Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement/upgrade for the 3 Elite V1's I've owned over the past several years. Right off the bat, the controller feels more thought out. The grips feel nice. The built in battery is a huge plus. USB-C is the natural progression and the fact that it will be compatible with next gen/Project Scarlet is HUGE. The paddles aren't as large, so they feel more organic.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Allan,

      Thank you for sharing how amazing your new Xbox Elite Wireless Controller Series 2 has been. We're glad that it's an upgrade over its predecessor, and that you're enjoying its more comfortable grip and built-in rechargeable battery. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these and like them better than the standard xbox controller. Like the rubber grip and the ability to add the flipper buttons. Allows for some customization and just feels good in your hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson likes the way the controller feels in his hand when he's playing on the game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Deals, Quality is precise

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great deal with the open box items. Have used this same buy for my last two controllers, easily a year minimum of heavy use, sometimes 2 years

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is better than PS5 controller. The material is great. Plus i like the adjustable it can be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feeling controller ive ever used in my 20 yrs of gaming. If your wanting a great controller without the paddles this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully customizeable thisnis the best bang for your buck honestycant complain but its alot heavier than i though

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great controller for advanced players!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to customize and great for any game... All around awesome controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy BF

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my man for his bday and he loooooves it, his friends that have come over and tried the controller have said what a difference it makes VS. the regular one. He usually just plays COD

    I would recommend this to a friend