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Customer reviews

Rating 4.4 out of 5 stars with 17155 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 17,154 reviews
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Xbox Elite Series 2 Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 controller sets a new standard for premium gaming peripherals. Its build quality is exceptional, featuring a robust construction that feels both durable and comfortable in hand. The customization options are unparalleled, with swappable thumbsticks, paddles, and D-pad, allowing users to tailor the controller to their unique preferences. The addition of adjustable tension thumbsticks and hair-trigger locks enhances precision and responsiveness, crucial for competitive gaming. The rechargeable battery and the included charging dock ensure you stay powered up without interruptions. The controller's Bluetooth connectivity expands its usability beyond Xbox, making it a versatile choice for PC gaming. While it comes with a higher price tag, the Elite Series 2's performance, durability, and customization options make it a worthwhile investment for serious gamers seeking the best in class. I highly recommend this controller!

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    What an upgrade from an original controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a bad experience when i bought this controller as it came with stick drift out of the box. Took it back and the second one has been great so far. Love customization options as u can dial your sticks to your preference. The buttons feel good. The grip feels Better than original controller but not at good a Power A fusion pro. Overall great controller definitely improves your gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good controller for all around gaming. You don’t need to be a pro league gamer to get enjoyment out of this controller, the paddles allow so much versatility for so many different types of players. The small form factor and high quality materials make it sit easy and comfortable in the hands, and the long battery life will keep you playing for days. The customization potential is endless with the Xbox devices app (which can be downloaded on pc as well) which gives those who are tinkers full reign. Those who would rather just “set it and forget it” also have many great preset options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great level up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really happy with this Xbox Elite Controller. The build quality feels premium, it’s comfortable to hold, and the extra customization options make a noticeable difference while gaming. It’s definitely improved my overall experience, and I’d recommend it to anyone looking for a high-quality controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller high price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I never had to take my fingers off the thumb sticks. Works great for this can map the 4 paddles to any buttons on the controller. And they are at your fingertips this said the controller is awesome. The battery lasts for every long gaming session I have charge it every night when I go to bed. I use the Xbox Stereo headset with this and it still has no problem. Only thing I would of asked was a smaller price tag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that the Xbox Elite Wireless Controller Series 2 has enhanced your gameplay experience with its customization features. We're glad that you're a fan of its internal rechargeable battery as well. Thank you for sharing your experience, and we hope you win a lot of matches with your new Elite Series 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    BEST CONTROLLER!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomic design, heavy, comfortable, elegant and customizable! Honestly? Since I got my headset, this is the best purchase I’ve done for my Xbox and PC. I love the fact you can charge it INSIDE the case. And carry it without ruining the buttons, sticks or triggers. Plus other things y’all should check out about it... love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Andre,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has been one of the best purchases you've made for your Xbox and PC. Thank you for sharing your love for it; we hope you have a lot of fun playing games with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy, but seriously consider.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a recent generation xbox controller, so it can easily connect to your windows pc without the need of a dongle. The back buttons... on the back... are a life-changer. I would personally have a hard time going back to a controller without back buttons. You can customize the back buttons -and I think the general buttons too- however you want. You can have up to 4 back buttons in total and they are all removable. So if you are unsure about using them all at once, you can simply ease into it. The price is expensive, so make sure to properly think if you want such a product, but it is cheaper than getting the xbox core controller and the separate accessories. Great to play on your xbox or if you like to use controllers for your pc, it is easy to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is amazing. If you already owned the original, and have all the accessories, and just want to refresh or replace the controller, this is perfect. It feels great in hand, and everything is an improvement compared to the origianl xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite Series 2 edition Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a standard basic controller for Xbox from the custom laboratory. It was just basic custom. It wasn’t a fancy picture. It was just a red custom, soft touch plastic elite two controller but the right joystick didn’t press end and click. It was broken. I was a little bummed out because The controller is so nice. I had to be without it for a couple days till they sent me another one now that I’m using it. I really love it. I would never go back to a basic controller. It is light years better you wouldn’t think it by opening the package but when you actually start to play, you’re gonna notice the difference And I’m happy I stuck with Xbox and now I have a white controller because I can use the keypad on the controller on the set up, so I love it. This is the best decision I ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Xbox ellit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bumpers get stuck over time but the I like this controller it lil heavier then most controllers and I like it

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Xbox elite series 2 core controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series 2 core black-and-white controller has a good feeling in your hands while gaming, but Microsoft has a design flaw in both triggers bumpers drumsticks with the stick drift usually after about a few weeks or a couple months a matter of when not if when the controller will start drifting on a place, other than that, it is a good controller a game on an Xbox series X digital edition Love the console I believe the polling rate is around 250 to 255 MHz which I wish it was between 1000 MHz and 8000 MHz pulling rate. Because I believe PlayStation controller pulling rate is between 500 and 800 MHz pulling rate so it’s not even really a fair advantage while going up against Xbox and PlayStation and going up against PC which have a way higher pulling rate with mouse and keyboard or even an 8K MHz controller there’s no comparison. and overtime back paddles buttons become weak.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality, Stick drift

    Rated 3 out of 5 stars

    Works good, bumpers are sticky

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, I’ve been using it for the past 7 months. There is no stick sway and all the buttons are working fine, except the left bumper is having some difficulty. I usually have to press it closer to the right side for it to have any input. Besides that, pretty good upgrade from your standard controller. (The paddles are also really great, they just don’t come with the controller, and not many games on Xbox have compatibility for them.)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Amazing controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller that I couldn't recommend more. It has a nice heft that I enjoy, easily swappable sticks and D-pad, long lasting battery. I've owned many Elite Series 2 controllers and while I've heard issues with stick drift, I've almost never had any issue aside from me dropping one multiple times. My overall controller pick.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Solid build quality and accessories! Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super solid controller. Built well and has a good, quality, weighty feel to the controller. The accessories that come with it are great, as I love a more traditional D-Pad style instead of the default circle D-pad. My only minor complaint is sometimes the buttons can seem a bit mushy, but nothing that causes a lower star count. Reccomend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost bought one awhile back before the new color schemes dropped. Glad I waited these ones look a lot better. Especially the dark green. Apart from that it’s exactly what you’d expect from the elite controllers. Only had it a little while but no stick drift so far. If I had to pick a complaint; Iv grown accustomed to the circular d-pad. I wish this controller came with the circular version in the gold color.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Pricey but Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a well made controller, a bit pricey compared to other controllers I’ve had, mine did come with a slight problem w the buttons but that’s fine for me, but I do suggest paying for the geek squad protection plan in any case you’re given a faulty controller, but in my own experience, I like this controller a lot, especially because of the pads on the back of the controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Working…So far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working great so far, but they usually tend to break after a few weeks. Usually the bumpers go out first and the grip tends to peel off. And it happens to a lot of controllers. Though that’s Xbox’s fault.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I got the elite controller I can no longer use a regular one. The weight, the joysticks, the grip and just everything is amazing. I got the black one at first but the white looks much better I think. The paddles are amazing and customizable. Honestly the best controller I’ve ever used.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Worth it..especially at the open box price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offered the best deal I could find for the Elite 2 controller. I appreciate its heavier and more durable feel compared to the regular controller. The attempt to fix the grip issue and the switch to USB-C are also positives. However, it would be even better with hall effect or a similar feature to prevent stick drift. It's worth noting that these controllers came out before hall effect joysticks became more common. Perhaps this is something they will consider for the Elite 3 design improvements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Budget Xbox Pro Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really skeptical about purchasing an Xbox controller that retails for over twice the price of the standard one that comes with the one in the box, but I’m glad I did. Some reviews point out that stick drift is an issue with these, and luckily for me that issue hasn’t arisen for me yet (knock on wood). Once you get used to the feel of the Elite Series, you will fall in love. The texturized rubber handles help ensure you never lose your grip mid-session. Adjusting the resistance of the thumbsticks couldn’t be easier, same goes with the triggers. I love being able to choose the color of the Xbox logo that sits atop the controller, as simple as it may be. Three different presets lets you swap between different layouts and color combinations on the fly. My only gripe with this is of course the lack of hall-effect joysticks, and the D-pad. If you’re like me and are tough on your controllers by forcefully mashing buttons during intense situations, you may find that this controller is a deal breaker. The D-pad will come off way too easily. I debated purchasing the more expensive version of the Elite Series 2, but I’m glad I cheaped out. If I ever find that I do need the extra accessories, they’re just a $50 purchase away. Not to mention the nice colors you can choose from when it comes to the Core iteration. Give it a shot, I don’t think you’ll be disappointed.

    I would recommend this to a friend