Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 12315031
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
For the pro
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made sense if I was a competitive gamer. It’s hard to reason keeping this for the casual user. The thumb sticks and paddles though….
I would recommend this to a friend- Pros mentioned:Overall performance
Elite controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best custom controller on the market. Worth every penny. It will instantly improve your gameplay
I would recommend this to a friend - Pros mentioned:Overall performance
So far, so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 weeks… no issues. Definitely didn’t need the case and paddles since I had the Gen 1.
I would recommend this to a friend - Pros mentioned:Overall performance
Elite controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift & lil junior has never been so lit about a console controller
I would recommend this to a friend - Cons mentioned:Stick drift
Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but a bit heavy, stick last about 4 months before drift acurs and i play 5 hours and at least
I would recommend this to a friend - Pros mentioned:Feel
Awesome Controller!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Controller! Has a good feel to it. Looks good to.
I would recommend this to a friend - Cons mentioned:Button quality
Great controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller. Easy to use. Had to return the first one because the A button was not registering unless I pressed really hard on the button.
I would recommend this to a friend - Pros mentioned:Overall performance
Series 2 elite controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, I’ve always loved elite controllers for competitive play and the different colors make them even better
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for the price and quality is great
I would recommend this to a friend - Cons mentioned:Stick drift
Incredible controller with terrible build quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly love everything about this controller with regard to the features and way it changes how I play. However, I am needed to replace the controller again after having button issues and stick drift issues. I always take great care of my tech so these widespread mechanical issues are a damper on an otherwise great controller. Definitely get the Best Buy replacement warranty for this one.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Barry,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Weight
Great controller but better if its on Sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Controller. Not too heavy, not to light either. Feels comfortable to hold.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my husband and he loves it. Love this color too!
I would recommend this to a friend - Pros mentioned:Overall performance
Best controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected the controller to have at least somethings missing since it was open box but there wasn’t anything missing and I’m glad to buy this item cheap cause it’s actually good and fun to play with.
I would recommend this to a friend - Pros mentioned:Overall performance
Free Membership EXPIRED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is great! But the free Gold Pass membership that came with it was expired! Not looking good! Maybe somebody is taking the membership code for themself. I’m asking for my free code back. Thanks!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the digital code for Xbox Live Gold that came with your Xbox Elite Wireless Controller Series 2. If this code was a promotion offered by Best Buy, we recommend contacting Best Buy Customer Care for assistance here: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
If the digital code was packed inside the box, Xbox Support may be able to help you get a new code. Contact them here: https://beta.support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/digital-code-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Good controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is really good and I love it. I gave it a 4 star because one of the buttons fell off and it was really hard to put it back. overall it’s a great controller
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Silvia,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. If you have any other issues with your controller, please reach out to our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Customization
Xbox pro controller
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Better than the normal Xbox controller. You can take out certain pieces and replace them.
I would recommend this to a friend - Cons mentioned:Stick drift
Too much stick drift for being brand new.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good controller but it seems to have too much stick drift for being a brand new controller. I looked online to see if other people were having this issue and it turns out a lot of people have had this issue over the last year. Microsoft extended their warranty up to a year for the controller instead of the 90 days they first established but this issue should have been fixed.
No, I would not recommend this to a friend Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming control for xbox series x. Feel like your a professional gamer with this.
I would recommend this to a friend- Pros mentioned:Battery life
Investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment to any gamer! Has rechargeable battery so saving on buying batteries
I would recommend this to a friend - Pros mentioned:Customization
Better than Series 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the series 1 elite controller, but the series 2 is a huge step up. Integrated battery, extra customization options, and a wireless charging option - I was sold
I would recommend this to a friend