Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$188.33
Save $11.66
The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16968 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 374 Showing 7,461-7,480 of 16,968 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome Controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can customize everything on this remote. Battery is great and the packaging is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Best controller on market

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller and really feels it gives him an edge on other players. Loves the customizable features of the controller and how it feels in his hands. Top notch product!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's awesome to hear that your son is loving his new Xbox Elite Wireless Controller Series 2. We're glad that it's enhanced his gameplay experience and that it's a comfortable fit for his hands, too. Hope he wins a lot of matches with his new controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    New design same old problems

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had warranty replacement from Microsoft twice. First time the buttons stuck, Second time stick drift. I Love the controller when it works. If you don't mind wired controller go with the Razer Wolverine. Button placement on the back is easier to hit and you have an extra 2 buttons. ABXY buttons are super clucky like hitting keyboard buttons. I'll say having the extra top button makes pinging enemies really easy in Battle Royale games.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No quality control issues here. Love the blue color. Looks better than all black ones

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller works great and looks really cool too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite series 2

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller hands down. I go through controllers pretty often and this one holds up great.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good ive put about 120 hrs onto the controller already no stick drift and each button functions properly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exceptionally well for the price. Better than any of the cheap ones for sure

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well to game on pc and you can customize it with the Xbox accessories app

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One Happy Hubby

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband and he doesn’t put it down! He said he would never go back to a regular controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great so far

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now this controller works great and does everything it says but I’m really interested to see how it holds up after a year or two.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Love it even after it broke

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this controller for a few weeks and have learned to love this thing. I use it for first person shooters and have had great success in using the extra buttons. Unfortunately my left stick has went out and now has constant stick drift. I am a little sad because I am returning the controller even though there is no stock to get another one. I know this is a fluke so I will definitely be getting another Elite 2 controller. I just wished the first one worked

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with the left thumbstick on your Xbox Elite Wireless Controller Series 2. If you're unable to exchange this controller with Best Buy, we recommend contacting Xbox Support for assistance under its manufacturer warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Good for pro-gamers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controls a lot easier to use and has a better feel when playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two, one for my husband and myself, I never wanna go back to a regular controller. It's perfect, and very happy to hear it will work for the series x. Best purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you and your husband are enjoying your new Xbox Elite Wireless Controllers. Thank you for sharing your experience; we hope you both have a lot of fun playing with them on Xbox One and Xbox Series X.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Premium controller

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market and I highly recommend to serious gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well built controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt have all the frills of the full on elite controller, but its still well made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care for the texture compared to the original, but this one is designed for longevity. I really enjoy this overall and would recommend it to anyone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for recommending the Xbox Elite Wireless Controller Series 2 to other gamers. We're glad that you're enjoying how durable it is as well. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my elite controller! Helps me to be marginally better at video games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, you will not be disappointed with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller. Only minor build quality issues.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as the use of this controller after 5 years of using the elite controllers I can't even go back to using a regular controller. I love this controller. On the other hand I've replaced my controller 3 times due to the left or right bumper not working after a period of time. My advice make sure to pay for the best buy coverage and replace it as needed.

    I would recommend this to a friend