Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 12315031
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
Highly recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have 3 of these controllers. 2 for kids and 1 for me. Absolutely love it. A must for fps gamers. Paddle buttons are amazing!
I would recommend this to a friend1 star for lack of fulfilling warranty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller itself is great buy it. What’s not great is having to go to 3 different best buys just so that they can say oh the one we have is a refurbished one and looks like a dog chewed it all up. If I’m paying for a warranty I expect my closest Best Buy to have the replacement not one that’s an HOUR COMMUTE from my house!!! Pathetic!
I would recommend this to a friend- Pros mentioned:Overall performance
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this controller for over a month now and it’s absolutely perfect and worth the investment. This is the best controller you can get on the market.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Elias,
Thank you for sharing that you feel Xbox Elite Wireless Controller Series 2 is the best controller on the market. We're glad that it's been a good investment for you and we hope you continue to have a lot of fun playing games with your Elite 2.
Happy gaming,
Chuck
Xbox Customer Care
XBox Control
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can switch figure light grip is great and style is smooth
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best mod controllers out no cap. I would recommend
I would recommend this to a friend really gives a premium feel to the purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grip, size, handle of the controller feels so natural especially in connecting to a pc for steam play
I would recommend this to a friend- Pros mentioned:Overall performance
Great purchase!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller was purchased for a 17 year old. He said it’s an excellent controller!
I would recommend this to a friend - Cons mentioned:Stick drift
good overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a good controller, just gets stick drift quick.
I would recommend this to a friend - Pros mentioned:Overall performance
Bent over bY Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT ITEM WISHED BEST BUY WOULD ISSUE MY POINTS..
I would recommend this to a friend - Cons mentioned:Price
Nice upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the controller for the adjustment capabilities. Def a little pricey. I just hope it won’t suffer from the drifting issues reported/class action suit.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that your son is loving his new Xbox Elite Wireless Controller Series 2. While we don't anticipate him having any issues with it, every new Xbox controller comes with a 90-day limited manufacturer's warranty. If he runs into any issues, please have him reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Battery life
Better than any other competitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best controller ever made Battery last for ever and very good quality
I would recommend this to a friend Solid controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good controller with some nice features like having paddles on the back
I would recommend this to a friend- Pros mentioned:Feel
Xbox elite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit heavy then the original controller but really smooth at using
I would recommend this to a friend - Pros mentioned:Overall performance
Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A step up from the basic. Husband was so happy to get this.
I would recommend this to a friend - Pros mentioned:Overall performance
Great, but it's going to break
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller I've had hands down. Also, without fail, somethings eventually breaks on it. First one it was a trigger, second it was a joystick, third one a trigger again. Get the warranty, it's totally needed.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Elite series 2
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller. Much better than the first generation.
I would recommend this to a friend Whatever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, I do not know why no Best Buy’s carry this in stock ANYWHERE. So with the warranty thankfully they replaced my controller. However, I had to leave my controller with them on Monday morning and they told Me I would receive it by Friday June 27th.. on Saturday i received and update saying I won’t get it until Monday ! Thankfully I was home on Monday when they delivered it and my pck age was not stolen !!!!
No, I would not recommend this to a friendDb
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote fells good and good response Will recommend
I would recommend this to a friendControllers that always have stick drift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with these controllers. I purchased two in total, the first one right out of the box had stick drift. So I returned it and replaced it with another. It also had stick drift.
No, I would not recommend this to a friendGreat Product, Great Service and Best Warranty!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and an excellent extended warranty. Don’t be a fool get the extended warranty on all electronics. We have had to use it a few times in the last 2 years in various electronics and Best Buy has always treated us right on the replacement!!!
I would recommend this to a friend