Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 12315031
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for gaming comfortably would highly recommend
I would recommend this to a friend- Cons mentioned:Button quality
Good when it works... but now a paperweight
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I’ve had two of these now. Replaced my first one under warranty. The first 6 months this controller is awesome... then it just breaks down, from buttons that stop working, the thumbsticks drifting and it looses connection regularly even with a full charge. Multiple resets and keeping updates on this controller, still have issues. I have the besbuy extended warranty and was told the only thing I could do is to wait. Either wait with a gift card or just hit the buy button when the unit is back online. Why not I turn it in and get my name in line like we do with our customers at the place where I work. Bestbuy is dying business model because they stopped caring for any member.... Ugh... so frustrated.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like a quality piece of equipment. It makes using a normal controller hard to use after using this every day.
I would recommend this to a friend - Pros mentioned:Overall performance
Must have!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is for the true gamers out there. You’ll love this purchase. I definitely recommend!
I would recommend this to a friend - Pros mentioned:Overall performance
Love it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my husband for his bday in August last year. Still works beautifully and my husband loves it!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Yuki,
Well, happy birthday to your husband; we're glad he is enjoying his gift! Thank you for taking some time to share your story with us. We're excited to hear that your new Xbox Elite Wireless Controller Series 2 is what he was looking for, and that it's operating as expected, even months into use. We appreciate your feedback!
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Overall performance
Best option for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the series 1 controller so bought another elite series just to have one always around
I would recommend this to a friend 
Great but Not Durable
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Most premium feeling controller on the market but has hard time staying in tact if you’re a heavy gamer. I’d say a protection plan on this controller is almost necessary for anyone who plays more than a couple times a week.
I would recommend this to a friend- Pros mentioned:Weight
Best controller on the market
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller. Haven’t had any issues with it. It does have some weight to it and love all the customization.
I would recommend this to a friend Quality is great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of buttons and paddles are worth the price.
I would recommend this to a friend- Pros mentioned:Battery life
Besttt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Besttt, My son loved this I purchased this for Christmas present and he’s really happy
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing qualify
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is great. Very well made, sturdy. The back panels are clutch for FPS games
I would recommend this to a friend - Pros mentioned:Overall performance
Best controller for Xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is underrated. You need this……..
I would recommend this to a friend - Cons mentioned:Price
pricey but impressive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little pricey for just a controller but the extra features make it a better controller. My son loves it
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes gaming much easier, if you play warzone then this is a nice controller for you.
I would recommend this to a friend - Pros mentioned:Overall performance
Good so far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Been about a month with no issues with the controller.
I would recommend this to a friend Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this controller used it for 2 weeks and the rumble on one side started to make a high hz noise and weaker rumble then the other. If not for that the controller and case are great.
No, I would not recommend this to a friend- Cons mentioned:Button quality
Design Flaw - A Button
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the elite certainly does not feel as lightweight and cheap as the standard Xbox controller, there seems to be a design flaw specifically with the letter buttons. When, pressing the A button, it almost never registers, unless I press it with excessive force. I find it to happen most often when moving from the thumb stick to the A button, resulting in pressing it in a slightly upward direction. I already bought one controller, returned it for a replacement, and now the replacement does the exact same thing right out of the box a little worse than the original one. Will be returning.
No, I would not recommend this to a friend - Pros mentioned:Battery life
Great battery life, great controller.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lasts a long time before needing recharge. Simple to use and program glad I finally got one.
I would recommend this to a friend - Pros mentioned:Overall performance
Worth the $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with easy controls. I love the black/white design.
I would recommend this to a friend - Pros mentioned:Overall performance
Loved it!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend loved it! Works great even after two years of constant play. :)
I would recommend this to a friend