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Customer reviews

Rating 4.4 out of 5 stars with 17160 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 17,159 reviews
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller I’ve had it for a while now with zero problem’s, battery lasts for a long time no stick drift and I love the customization of it all you can get this controller dialed in perfect for every game

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Awesome Controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller! The charge lasts a long time. I like the grip and the weight of it. The different settings on the underneath are nice too especially for racing games. Very easy to pair to my console. I also like that you can change out the joysticks as well. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Amazing controller, but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first review with this controller after owning each elite controller since launch. They are amazing controllers for the most part, however, the build quality is lacking. You might run into toggle or top bumper problems the most (like in my case). Each time I've had to replace this controller, it's either the joystick toggle, or the top bumpers. So the build quality doesn't justify the price tag at all. The battery life and grip and the back bumpers make this controller worth it for more seasoned players. I would at least always recommend the protection plan... it's worth it for the extra $65 or so.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality, Stick drift

    Rated 5 out of 5 stars

    Great Xbox Series X Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is so much better, than the one it replaced!! My old controller keep having issues with buttons and controller sticks sticking! I very satisfied with the performance of this controller!! It was a great purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Shines Bright but Briefly - Great but Breaks EAsil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid high quality controller. It's substantial weight, interchangable thumbsticks and D pad make for a great gaming experience. Paddles as optional inputs also makes this a great controller. Controller charges by USB C instead of having any internal batteries. Not a deal breaker for me but I can imagine that turns some folks off. My biggest problem is I had stick drift within a few months of using it just outside of the original warranty period. Many people seem to have this problem and it's not easily repairable by end users, even if you're use to taking these things apart. Luckly Microsoft extended the original warranty recently and I was able to get it repaired. Otherwise, I would have had to junk this. This is the 2nd elite controller I've had with the same issue. I would caution anyone against buying this unless you buy the extended warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Feel

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm gonna preface by saying this is my 3rd Elite V2 controller. However, despite the fact that I've went through 3 of them so far, there's a reason I still purchase the same controller. First off, it feels very premium and has a nice weight to it. The ability to customize it with different control sticks and dpads is awesome, and I love the customizable right and left shoulder buttons - it's great for FPS games. In addition to the customizable sticks and dpad, there's also the Microsoft Accessory app that works on both Xbox and PC. It offers even more ways to customize and lets you remap pretty much any button (including the 4 paddles on the back) and change the color of the Xbox logo. The controller also comes with a premium case and charging cable, as well as different control sticks and a different dpad. You can also charge it while it's in its case. The controller is rechargeable and the battery life is more than reasonable in my opinion. Again, I have went through 3 of these controllers. One of the grips began peeling on my first one, and then my second one had issues with the left bumper not working. I'm on my third one now and so far I haven't ran into any issues, though I have been trying to take good care of it to avoid anything else from happening. With all that said, I would still recommend this controller for any gaming enthusiast or someone who just wants a more premium controller. I have tried many controllers and this one just seems to be the best, despite it not lasting me as long as I'd like. I hope there's a V3 coming soon because I will buy it immediately when it comes out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Feel

    Rated 5 out of 5 stars

    Love this controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my controller for over a month and barely had to charge it yesterday! I use my controller almost daily for about 3 hours. I love how the controller feels in my hands. Perfect for control customizations. Recommend 10/10. #TeamElite:)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Best contoller ever made.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comfortable controller ive ever used. Extremely durable. Buttons and Joysticks are solid and responsive. Battery life is very impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Overall performance

    Rated 5 out of 5 stars

    Very good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing I noticed is the ruber grips are better designed, it appears they may have fixed the issue that the series 1 controller had with the rubber grips beginning to peel off after a few months. The extra third slot for saving custom controller configurations is nice and the back pedals are now shorter which makes it feel more comfortable in your hand. With the series one controller I always had to take those paddles out if I weren't using them because they would prevent me from gripping the controller the way that felt comfortable for me. The adjustable tensioner for the thumbsticks is nice as well, and the battery does last a decent amount of time before it has to be recharged. The only downside is the fact that the battery pack is built in and cannot be removed. Overall the quality seems to be much better and it has a USB-C charging connector which is better than the old USB-B that the series 1 controller used, which you had to be very careful when connecting the cable; it could only connect one way and made it feel like if you weren't careful you might damage the connector. So far I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Weight

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Love the ability to customize and the weight of the controller. The rechargeable battery already included in the controller is nice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive and fits comfortably on hands. Very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 Controller is a premium gaming accessory that excels in comfort, customization, and performance. With adjustable tension thumbsticks, remappable paddles, and hair-trigger locks, it offers exceptional precision and control. The built-in rechargeable battery lasts up to 40 hours, and its Bluetooth connectivity ensures easy compatibility with both Xbox and PC. While it’s on the pricier side, the Elite Series 2 is a must-have for serious gamers looking to elevate their experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Advantageous for FPS games and feels good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While over priced tye controller is a game changer for FPS games. Having four extra inputs frees up your thumbs from lesving the joysticks, resulting in faster respinse time and an advantage over other players in FPS games. It takes time to adjsut to the paddles, but once you do you can never go back to a regular controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great Controller, but sticks still drift

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The rubberized grips feel good in your hands and it has a very well constructed, sturdy feel to it. The battery life is very long. The case and the charging cable are well built and a very nice touch. I like the fact that Microsoft gave you different sticks to swap out with convex and concave tops, depending on your particular preference, as well as one thumbstick that is taller than the others, for more precise and quicker movement. And that they are attached via magnet is very cool and works great. Then there are the underside paddles for your fingertips, which at first are difficult to get used to, but once you do, help out so much so that you dont have to lift your thumb off the right stick when crouching, interacting, reloading etc. Game changing. The only reason I dont give this controller 5 stars is because around 11 months after owning, both sticks now drift. Do yourself a favor and buy the extended warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Premium feel

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels very high quality and works perfectly for gaming on Xbox and PC. The buttons and thumbsticks are super responsive, and the grip makes it comfortable during long sessions. Setup was quick, battery life is solid, and the overall design looks really clean. Definitely worth it if you want a premium controller experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    So Far Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of people have said that they have problems with this controller so far i haven't seen any. It feels great in your hand its built solid and very precise the battery holds up well and all the buttons are programmable so far i really like it time will tell me how well it holds up the price could be alot better but what isn't expensive these days

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear about your experience with your new Xbox Elite Wireless Controller Series 2. We're glad that it's a comfortable fit and that you're enjoying its customization features and rechargeable battery. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Amazing controller with one flaw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the best thing on the market. But it has the one flaw that will kill it if you don’t baby this thing. Stick drift. So many are returned because of stick drift. I already returned one and tried a couple different controllers which all feel cheap in comparison. My best advice. Treat this thing like a child to get the most life out of it. Don’t let it drop on the floor at all. That may have been what killed my last one.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome gaming controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality controller. Easy to change joysticks and/or paddles. Rear paddles are great when I play Call of Duty, but what I like the most is that you can adjust the grips (LF, LR) at three different positions, what it helps to shot faster. However, it is not worth it for almost 200 dls.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. I Iike the weight, the paddles on the back, and the feel. I can't even play on a regular controller because they are so light to me now. It's kinda expensive for me.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance, Weight
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good controller. Little expensive for what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling controller . More customizable than the previous gen. Decent weight and less finicky. A bit pricy for what you’re actually paying for but still decent. It doesn’t have the same level of innovation as the basic PS5 controller such as gyroscopes but it feels great in hand.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the comfortable feel of the Xbox Elite 2 Wireless Controller and how customizable it is.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft