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Customer Ratings & Reviews

$188.33
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 16,985 reviews
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons got sticky after short period of time. Other then that I enjoy it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts on the Xbox Elite Series 2 Controller. We are glad that you are enjoying it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Microsoft does it again Best custom controller you can get

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best for gaming hands down

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to game on the XBOX , interchanging parts and stick tightning

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Elite Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Had some stick drift after about a year of using

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Birthday gifts

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller must buy for Xbox. Great gift for birthdays or Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a nice feel and weight to it. Doesnt feel dingy

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many things you can do with this controller that makes it so much better than a regular controller but the stick drift is still there. Wouldn’t recommend long story short

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Me controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great holds a charge and the quick triggers are nice for fast shooting

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible Controller expect it can start to break or malfunction after a using it for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Told it is the best controller ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son has used the Elite series One for ~ 2 years, he stated that the series 2 is an awesome improvement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really an amazing controller so happy i got it, will never go back to a regular one

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the standard remote, bit pricy but it's a great remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller, did t realize it didnt come with the normal accessories. Was abke to buy those separately and stull save over buying the standard elite.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I really wanted to love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’m fully aware of all the reports and issues that came with this at its launch so I probably like many others , decided to wait and see if they fixed whatever they needed to in the later batches. I was wrong. From the extensive research I did about this, not many people were looking at “lot numbers” to see which ones were faulty and which weren’t. I ordered this about 2 weeks ago and from what I found, it was the newest lot number, #2011. So I thought I’d have a good chance at a solid one. Nope. Literally 1 week in, the joystick was drifting . And because these are so out of stock so often, Best Buy couldn’t swap mine out so I’m forced to either play with a broken one or return it altogether and wait weeks or even longer to get a new one and HOPE it’s not the same lot number. This is kind of ridiculous. I even bought the 2 year warranty on it because I was gonna be “okay” with the chance it breaks after 6 months when both Microsoft and Best Buy standard exchanges would be done. One week people... one. And I’m not the only one , 1000s of people are getting this within 30days. I don’t understand it. I have been a Xbox and Microsoft fan since 2005. I’m gonna hold out and see but I’m honestly thinking of switching over to Sony and the PS5 if this keeps up. I know I won’t be the only one in that dilemma either.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the thumbstick drifting on your new Xbox Elite Wireless Controller Series 2. If you'd rather not wait for assistance through Best Buy, it should still be covered by the manufacturer's warranty through Microsoft. We recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Husband Christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect my husband absolutely loves it. Best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on a good controller. Shipped fast so I didn't miss any game time

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    5 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend loves it and likes that its customizable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift idea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my fiancé, he loves it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller so far. This was for my kid who has gone through a number of controllers. Fingers crossed...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best controllers!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice addition to any hardcore FPS gamers! The paddles and hair triggers work amazingly!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Justin,

      We are glad that you are enjoying the paddles and hair triggers on the Xbox Elite Series 2 Controller. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft