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Customer reviews

Rating 4.4 out of 5 stars with 17160 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 17,159 reviews
  • Pros mentioned:
    Feel
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Solid Offering from Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “pro” gamer setup of the controller - the paddles under the controller, swappable joysticks, adjustable triggers contribute to the solid feel of this controller. It has the feel of a premium controller, and rightfully so, considering the price tag attached to the Elite 2. Honestly, this controller isn’t for everyone; if you’re a casual gamer, you can probably save the money. If you’re an avid gamer, and one who plays a lot of first person shooters, give this controller a serious look. And if you have the disposable income - don’t hesitate to pick this controller up. Me personally - I like this controller so much, I’m considering picking another one up as a reserve controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Murphy,

      Thank you for sharing your thoughts and experience with us. We are happy to hear that you are enjoying the Xbox Elite Wireless Controller Series 2 and all of its features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller and no worries about batteries anymore! Works great and comfortable to use!

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Best Buy Employee

    Rated 4 out of 5 stars

    I love the controller. Has a couple flaws though

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Problems: buttons (LB AND RB) start to work less over time, causing presses to not register. Some minor issues with the rubberized material peeling at the seem after a while. Too expensive to be having this problem at $180 pros: great controller with amazing customization. love the paddles too. it is great to hold and aiming with them is pretty much a breeze. I also love the adjustable triggers, and the case it comes with that can charge the thing.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Definitely a Step Up for User experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased via "Open Box Excellent". Very pleased with the controller, and definitely a step up from the regular xbox controller that came with the Series X. the grip and feel of this controller is good, but not on the same level as the PS5 Dualsense IMO but still nice nonetheless The weight is fantastic, although definitely heavier than a normal xbox controller. The thumbsticks take a little getting used to, but once you adjust the tension to your preference they are great. Would also recommend replacing the paddles with SCUF paddles for additional comfort and easier access/playability

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    If You love gaming then this controller is perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels great in my hands and everything is so easy to remove and replace. feels very solid and the underneath paddles let me play without having to take my thumbs off the sticks. It has great battery life too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled to hear that you're a fan of your new Xbox Elite Wireless Controller Series 2. It's great that it's a comfortable fit for your hands and that you're enjoying its customization features and rechargeable battery, too. Thank you for recommending it to other Xbox gamers!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Best pro controller for anyone not on playstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grew up a PS fanboy, but I have to give credit where it is due. This controller from xbox is unmatched in battery life (about 10 times its Playstation counterpart), there are more paddles, support for magnetic charging through the case, they are hugely customizable. Finally, they are heavily supported, which is also more than i can say for the ps counterpart. They dont even support their own controller on their own pc app.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    High quality, well performing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly customizable software-based function binding. Strong battery life and it charges quickly. Nice storage/carry case if you need it. Charger stand allows you to display controller standing upright, and out of the way until needed and so you can easily grab it from the stand. Excellent build quality, controller feels solid during use and has a set of replacement thumb-paddles/sticks and D-pad. The grippy surface allows for better grip over the smooth standard plastic surface. Wireless connectivity has been excellent, not a single issue. Stupid expensive. and only a 1-yr warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel, Weight

    Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel, response and weight. Super comfortable and awesome customization. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought this controller due to my scuf having stick drift the amount of customization you can do with this controller is insane and it feels really good in hand with the textured handles and also comes with trigger stops , back buttons that you can make any button and other joysticks overall 9/10 if it didn’t get stick drift it would be a 10 definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Weight

    Rated 4 out of 5 stars

    Best Controller Out There -

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No joke. Best controller out there. Its light in the hands and the textured grips make it easy to hold for hours. Not to mention the charge on this is the best out there.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    If you’re looking for a Series 2 alternative….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To qualify this review, during the entire Xbox One cycle, I purchased 1 controller besides the stock controller. 1. Since purchasing my Xbox series S, I’ve gone through 3 standard controllers, 2 Wolverine chroma 2s. This controller is my 7th in 2 years. I’ve waited a month to see how it performs and so far it’s performed how I would expect a standard controller to perform. The weight is a bit heavier than a standard controller. Personally, I like heavier controllers so that’s not an issue. The feel of this controller is very close to the Recon Tech Special Edition from the Xbox 1 days. That is a huge positive for me. The grips and how it feels in your hands are perfect. One downside to this controller is the buttons. You would think that for a top tier controller that you’d have much better spring and pop in the action buttons…..these feel cheap. Like, when will they break?, ..cheap. I do like that the app to adjust the controller is seamless with the Xbox settings. I also like that you can get the best controller MS has to offer without having to waste money on the paddle kit in the more expensive bundle. I purchased the Core and a third party paddle kit and paid a combined $50 less than the Series 2. The biggest factor for me is the length of time this controller will last…and when aren’t there yet. On the plus side, there is a one year warranty once you register the controller with MS, despite Best Buy telling me that it was only 3 months like all standard controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid controller, but fragile rubber grips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Elite 2 controller over about 4 or 5 years. They work very well, and I pair mine with an Apple Vision Pro headset so I can play Xbox Series X games on a large virtual display instead of my 43” Sony Bravia TV that sits about 7 feet away. I like the performance of the controller, but eventually the rubber grip pads that are glued on start to peel loose after 2 or 3 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price, Stick drift

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Feels weighty in your hand, latency over bluetooth is non-existent. The parts are all quality made and I love the trigger pressure options and overall customizability. I’ve seen some have complained of stick drift, but I haven’t encountered any. Just wish it was slightly less expensive. Highly recommended if you want a quality controller for xbox/pc gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 4 out of 5 stars

    Great controller, BUT...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is fantastic in just about every way. Lots of customization and fine tuning. I won’t go into the details, because anyone can research how much you can do with these great controllers. This controller is weighty, compared to the Xbox elite one, it feels about 50% heavier. I like it and have no issues, it makes it feel sturdy. I have yet to have issues with any rubber coming off like the Xbox elite one, so that is a great improvement too. The bad news is: I have had to replace about 3 of these controllers already! For me, the right bumper keeps becoming sensitive and double pressing. Eventually, it will stop working altogether, especially if you press harder on it. I believe it is a manufacturer defect (happens after a few months of everyday use). I’ve tried cleaning it with some success, but it still comes back. I highly suggest getting the replacement plan if you want to have this controller for a long time. Although I had to buy a second so that I would have no down time in between returning and ordering a new one (they are almost always out of stock at my BB store). TLDR; Buy this controller if you game a lot, but know that the bumpers (or other buttons may fail after a few months). Get the replacement plan option OR use Microsoft’s new 1 year replacement plan and expect to wait about 2 WEEKS to get a new controller. The warranty use to be 90 days, currently it is now 1 year!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Premium Feel, Minor Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 is honestly one of the best-feeling controllers I’ve used. It’s solid, comfortable, and the customization options are great — the paddles and adjustable triggers make a big difference. The battery lasts a long time too. My only real complaint is the stick drift, which showed up after a while and was disappointing for how much it costs. Still, when it’s working right, it’s easily my favorite controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Overall performance

    Rated 5 out of 5 stars

    Best Controller Ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love playing with this controller. At first, I was hesitant because of the price but after a while I feel like the price is more than a bargain. I can use it for my Xbox, my computer and my cell phone. I can customize it for movies, individual games and streaming, soo much more. It's insanely customizable. The weight and durability are amazing. Gaming just isn't the same without it. By far one of my favorite purchases of all time. Don't even get me started on the battery life... It lasts for like 20 hrs, sometimes more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cannot map extra buttons to keyboard buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying this controller because you want to be a pro gamer who uses can press the A, B, X, Y buttons while still using the joy sticks, then this IS the controller for you. If you are buying this controller because you like to play game pad compatible PC games or driving sim games and just want a few more buttons to map actions to, DO NOT BUY THIS CONTROLLER. You cannot remap the extra buttons to other functions not already on the controller. Pros: Build quality is top notch. Feels very solid and the customizable joy sticks and D-pad are a an amazing feature. Battery life is solid going several days without recharging with daily use. Cons: There are some firmware issues that can cause the controller not to be recognized correctly by some windows systems. This issue has been on going for years. That said, even though it doesn't get recognized correctly sometime, it still functions as a game pad all the time. The biggest issue is that the extra buttons on the back of the controller CANNOT BE REMAPPED TO OTHER KEYBOARD BUTTONS. These buttons can only be mapped to buttons already on the controller. This is a completely ridiculous software lockout that makes these buttons obsolete for my purposes. My only reason for keeping my rating as high as it is is that this controller does what it is designed to do and it does it well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Controller.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my gf with her new gaming rig. She loves it and has since accessorized it. No stick drift and she loves how comfy it feels while gaming. The grips are comfortable for long sessions and battery life is great. No connectivity issues.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually get stuck drift about a year into owning but it's not terrible. A super comfortable controller and easily customized

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome controller!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a game changer.. Quite literally. Ok so facts, it is expensive. But if you like to game and want a quality controller, it pays for itself the first time you play with it. The buttons are fully mappable through the desktop app and you can add up to 4 paddles on the backside of the controller which makes a HUGE difference. For example, On COD, I've got 2 of the rear paddles mapped to jump and slide. After a few games, it becomes so intuitive to use the paddles vs the front buttons. You can map two additional controller button settings via a button below the xbox button and they can be changed on the fly. The controller has a built in rechargeable battery which lasts for days.. The charging brick is conductive and can either be removed from the carrying case, or left there, with the type C usb plugging into it through an access hole in the back of the case. When it's time to charge your controller, simply place it in the case on th echarger and you're good to go. The controller comes with a set of 4 paddles for the back, an additional D pad, and a few extra thumbsticks of different texture and height.. Treat yourself and buy this controller, you wont be dissapointed.

    I would recommend this to a friend