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Customer reviews

Rating 4.4 out of 5 stars with 17160 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 17,159 reviews
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great controller lots of customizations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. So many customizations in the Xbox accessory app. I love the different size thumb sticks and the D pad that’s included. Love the paddles, even though there was a slight learning curve for me on those. I like the fact that you can create a profile for different games and save it your controller. The controller doesn’t feel cheap and feels good in your hands. I do recommend you get the extended warranty due to the fact that controllers do have issues due to the amount of use they are put through. Great controller and a nice addition to your console.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    A must have to bring your gaming to the next level

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a regular Xbox controller, put it down and go get your hands on an elite. You’ll never want to pick up another controller again. The craftsmanship alone changes your game. The quality of this controller feels amazing! Not to mention all the quality of life changes they’ve made to the series 2! Better textured grip, more profile customization, the ability to fine tune your stick sensitivity and not to mention never having to change the batteries again! With 40 hrs of charge time just sit back and enjoy your game and when your done, just place that bad boy right back in the case to charge it up again. What are you waiting for? Go out and get one now!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Michael,

      Thank you for recommending the Xbox Elite Wireless Controller Series 2 to other Xbox gamers. We're glad that you're a fan of its quality construction, comfortable grip, and customization features, too. We hope you have a lot of fun with your new Elite!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    I like it a lot, but boy, is it expensive!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dig this controller and look forward to the inevitable Elite 3 which will (hopefully) borrow a bit more of the things I like about the Series SX controller. In the meantime, this will be just fine. It's expensive, so I do recommend trying to catch it on a sale. The build quality feels excellent, and I'm generally happy with the level of customization it allows me on PC. I primarily use this for FPS games (Apex Legends, at the moment). If you're feeling limited by what your standard controller or gamepad lets you do (especially as far as movement goes), this might help. There's a learning curve, and you'll probably spend a few days figuring out how to map your buttons with another week adjusting to using paddles, but once you get it, you can expect to feel as comfortable with it as you would any other gamepad. I really like the magnetic attachments, the trigger stops, the "Shift" options that let me program buttons do more than a single function, and the overall feel of it. The d-pad is a bit more squishy than I'd like, and I do prefer the feel of the SX d-pad to this one. It's fine, though, and you don't really use it much for FPS games, anyway. I've heard complaints about stick drift, but I think that's an eventuality with all modern controllers, regardless of brand. I typically do a full rotation with each stick before I start playing, and that tends to "reset" them, so stick drift isn't really a problem for me, especially in games with deadzone settings. That said, I've only had this a few weeks. I do have an extended warranty, just in case, so time will tell. If you think this might be for you and aren't completely turned off by the price, I'd recommend it. If you can't think of a reason you'd want it or would ever want to pay that much for a controller, skip it. Beyond FPS games, I could see this as being super cool for racing games and maybe a few other genres. Also, if you're using it for PC, get the dongle (I think it runs about $20-30). I already had one, and it works really well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Perry,

      Thank you for sharing your thoughts and feedback about your Xbox Elite 2 controller. It's great to hear that you're enjoying its customization features, and glad that it has helped enhanced your game experience. We appreciate your input and hope you have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best controller by far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I LOVE this controller. The customization, the easy charging, and being able to set the tension on the joysticks is second to none. I’ve tried all the other third party controllers that are similar to this one, and none are quite as good as this. With that being said, it isn’t without issues. The first one that I bought would randomly disconnect whether it was wireless or whether it was wired. As far as the wireless disconnects go I found out that my router was on the same frequency channels and then with the controller uses so when it would frequency hop it would kick the controller off those channels. If you research what channel the controller uses then you can set your router to use a subset of channels that are higher than it and you won’t have the issue, but it took a while for me to figure that out. Hopefully that helps someone reading if you have that problem at home. As far as it disconnecting even though it was wired to the consul I’m not sure why that was happening, but I will say it’s not happening with the second one I have now. The other issue I had was stick drift and button failure. My left bumper started not working as well and was really intermittent, and both of my six developed drift. Luckily I bought the warranty and I was able to get it replaced with a brand new one but that was in process by itself that took months. Finally one came in stock because they were never in stock because everyone is replacing them constantly, that I was able to order pay for and then Best Buy reimburse me after going through a couple of management levels although I was preapproved previously by support. Buy the replacement warranty. If you can put up with a few flaws that it has, bottom line is it is the best one you can buy and don’t hesitate to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Clutch Plays Start Here!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who games every day, the Xbox Elite Series 2 is a total game changer. The paddles, trigger stops, and adjustable thumbsticks make shooters and competitive games feel so much smoother. It feels solid in your hands, the battery lasts forever, and customizing the controller is awesome. After using this, a regular controller just doesn't hit the same. ⭐⭐⭐⭐⭐

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Elite Series 2: Ultimate Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Elite Series 2 Controller delivers premium quality, exceptional customization, and ergonomic comfort. Perfect for casual and competitive gamers, it enhances precision and adapts seamlessly to any play style. A true game-changer!

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Slick control at a steep price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super dope controller. Feels amazing in your hands and comes with tons of extra paddles etc. unfortunately mine is missing the charger that comes w it but it’s a standard USBC so I can charge it myself anyway. Feels durable and super high quality but also comes at super high price. Great gift for a serious gamer but casual players don’t need all this

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Probably most responsive controller I’ve owned.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great. Responsive and latency are great and controller is comfortable. After some use there was some wander but it’s very minimal compared to other controllers. Pricey but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Elise Seres 2 it is a MUST!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Elite Series 2 Core (White) is a solid “mid-elite” controller: it brings many of the high-end features of the full Elite line, with compromises mostly in bundled accessories and price. If you value comfort, customization, and flexibility, it delivers excellent value. But it’s not perfect — there are trade-offs, especially around durability and cost if you want the full set of extras. Overall, a strong choice if you use it enough to get your money’s worth.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Weight

    Rated 5 out of 5 stars

    Improvement over first series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great must have controller if you play enough Xbox games. Good weight to the controller. I have no problems with the grip. Even better customization. Great battery life.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Sean,

      Thank you for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We're glad that you feel it's a definite improvement in design and customization, and that you're enjoying its comfortable grip. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Overall performance, Weight

    Rated 5 out of 5 stars

    It’s worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a excellent controller , I’ve had 3 . I do play a lot . Especially FPS and for the most part these elite controllers give me a couple of years great use . It weighs about right and the customization options have been great. I know it’s costly but I really do feel like you get what you pay for . Microsoft also has a pretty good warranty with these controllers so I’m happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this controller. It has a good feel. The grips are nice. The paddles on the back are easy to reach. Programming the buttons is super easy. Some people have reported stick drift, which I have never experienced. I own two of these controllers. I will say I have never paid full price for one. I bought used off best buy and ebay (with no issues).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great controller… but

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay first things first, this controller is great. I’ve used SCUF in the past, and they always seemed to have a defect pretty early on in their life cycle.. Dealing with their customer service was always a hassle. These controllers typically last me a couple years, the main thing that seems to go out on them periodically is the Right and Left bumpers for whatever reason.. They still work technically, but seem to double click after awhile. Only game it’s really an issue in is Fortnite when switching weapons.. Otherwise I love the grip and the battery has a pretty decent longevity between charges. Definitely recommend picking up the 2 years GSP with this one. Your future self will thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    I'm a gamer now!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have opted for the standard controller but the weight and feel of this makes me happy I paid extra. I have no clue what the all the extra buttons do but Im happy I have them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Solid and reliable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice grip, the option to swap out joysticks and pad is nice for fun customization. Option to add paddles and set trigger depth is awesome. Excellent battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave this four stars because I’m waiting on it to probably go out on me. Xbox needs to revamp this controller though bumpers always going out. I’ve had two of these before the one I have now I do love the comfort of this controller. It’s a great controller, but the thing is isn’t gonna go out on me this time. It’s a new version. Maybe they have done something with the technology of the controller. That’s what I’m hoping, but like I said four stars for now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Feel

    Rated 5 out of 5 stars

    Much better than standard controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the controller that should come with the Xbox Series X as standard, it has a high end feel, like the console, which deserves a special controller. It has incredible customization options, has a quality feel in hand, comes with wireless charger and if it lasts as long as my Series 1 controller (which still works perfectly to this day) then you can't go wrong. The PS5 controller may be better than the standard Xbox controller, but this controller trumps them all. Highly recommended despite the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I'd buy again.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the hook due to price but after purchasing I was surprised how much I enjoyed using this controller. I like the different opinions available to me. The controller itself is nice and comfortable. You have the option of changing the joysticks, triggers can be set to different sensitivity, paddles can be set for quick access during game play. You can also go into the controller settings for different joystick game play options. I don't see myself using a regular controller again. There's also a nice case with a dock to recharge your controller.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Pros don't outweigh the Cons of this controller.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller while it was on sale, which, sadly to say would be the only time I'd buy one. Within two months of owning it, the left analog stick developed drift, essentially overnight. It became so bad that I couldn't set the controller down without a character walking in a random direction, or a movie/show skipping forward. I store the controller in it's case, and cleaned it regularly. I had to have this controller replaced five times within it's 1-year warranty from MS and each one failed in almost the exact same way. There are other instances where buttons don't register and/or take multiple presses to execute the action on screen, or to pause a movie. Cons aside, the controller does have a few pros(weight, paddles, overall feel/comfort) but honestly none of these outweigh the cost and very clear QC issues that plague these controllers, buy at your own risk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good, until it isn't.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good out of the box. Has a highy quality feel, good ergonomics, and comfort. Unfortunately, it will drift and will get worse over time. Depending on what you play, it's disposable and won't last forever, especially for FPS games.

    I would recommend this to a friend