Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 12315031
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Button quality
Gamers controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for one of my grandkids. He really likes this model but I think we bought a defective one. The buttons get stuck so unfortunately we are returning it for another.
I would recommend this to a friend - Pros mentioned:Feel
Good controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller and great feel. Worth the money!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing I have ever bought for my Xbox. I love this controller
I would recommend this to a friend Needed upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke a previous one after rage quitting, so I decided to upgrade. I like how everything is adjustable, I feel like it has improved my gaming experience big time. I never want to go back to the original controller.
I would recommend this to a friendAwesome controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this controller it is touchy and can take time to get used to for old people like me but he loves all the features he upgraded from the old school xbox controller and is in love with it he never wants to put it down
I would recommend this to a friendBut one asap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Imma just say this is the best controller I’ve ever had it’s a must
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Walle,
We appreciate the kind words, and couldn't be happier you think your new Xbox Elite Wireless Controller Series 2 is the best controller you've ever owned. We're excited you love it! Thank you for sharing your feedback with us, we're glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Overall performance
Durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, works like charm, very durable and sturdy product
I would recommend this to a friend Great Controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been increasing my K/D ever since I bought it. Paddles are great!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Rey,
The sign of any true gamer is their dedication to one thing: improving their K/D. We know the struggle, and are happy to hear your new Xbox Elite Wireless Controller Series 2 has helped you reach new levels! Thank you for taking a few minutes to share your story with us. We built and improved the paddle functionality for players just like you, and we're thrilled to hear you've found it to be a benefit to your gameplay.
Happy Gaming,
Brad - Xbox Customer Care
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the open box excellent condition and it came like it was new.
I would recommend this to a friendIt’s godly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for FPS games like Halo or Call of Duty
I would recommend this to a friend- Pros mentioned:Overall performance
Fantastic controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality made and very comfortable in the hands. Feels very sturdy and well balanced.
I would recommend this to a friend - Pros mentioned:Battery life
Connection for PC is bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would be an upgrade to the older Xbox controllers with terrible Bluetooth for pc connection. Sadly it’s still wonky. Other than that’s it’s perfect, long battery life, and the upgrades are definitely worth it as an upgrade for a pc controller.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue connecting your Xbox Elite Wireless Controller Series 2 to your Windows 10 PC via Bluetooth. First, we recommend troubleshooting the issue with our team at Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues
If that doesn't help, you can also connect your controller using the included USB-C cable or by investing in a Xbox Wireless Adapter for Windows 10. For more information, please go here: https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
A Gamers Dream controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my son for Christmas. He said it's one of the best controllers ever made!
I would recommend this to a friend - Pros mentioned:Overall performance
Unbreakable!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought two of these. One from Best Buy and one from Game Stop. For my 22 year old and 12 year old sons. I hate paying for controllers because they break them so easily but I read the reviews and they were all good. First day my oldest had it he dropped it down the stairs, spilled soda on it and it was thrown off the wall a couple times. Not a mark. Or scratch. Nothing. This thing held up through it all. Very well made. And the one from game stop was more expensive and that's the one my other son had and when we took it out of the box it was used and it wasn't supposed to be. Definitely worth the money as long as you buy it from Best Buy.
I would recommend this to a friend - Pros mentioned:Overall performance
Solid construction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better quality than the stock controllers. Nice having the extra buttons to program.
I would recommend this to a friend Elite Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, easy to use and fun to use for all games
I would recommend this to a friend- Pros mentioned:Overall performance
Amazing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth it. If your play competitive games, especially shooters, BUY THIS.
I would recommend this to a friend Missing components
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having this controller for a couple of months now & finally having a real opportunity to play with it, I realized that I don’t have everything that was suppose to come in the box. When trying to charge my controller I realized that I didn’t have a USB-C cable that was suppose to come included in the box. I am highly perturbed at this moment. Help!!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you're missing the USB-C cable from your Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging your controller for a new one. Otherwise, the good news is that the controller is compatible with any standard USB Type A-to-USB Type C charging cable. Best Buy has a few different options available.
Hope that helps,
Chuck
Xbox Customer Care
Great controller!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels amazing, grips are way much better than the original series 1 Elite controller!
I would recommend this to a friend- Pros mentioned:Overall performance
Super
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super. I was waiting to able to get it. It makes so easy my games.
I would recommend this to a friend