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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16995 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 524 Showing 10,461-10,480 of 16,995 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for serious gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 1st elite controller,and now thie 2nd newest elite series 2. Love it.....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, a lot better quality than the normal xbox controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ergonomics and feel! Convenient charging.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t understand why this is not part of the the console… these are so easy to use! And just like the new Astro A50 headphones, I don’t have to mount it far away, near the console, but can mount the charging station next to my gaming chair and start a game from there, or charge it more conveniently!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it! Great quality! Easy set up. Great controller for all ages

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that your kids are enjoying the Xbox Elite 2 Wireless Controller and that it was easy to set up. Thank you for sharing this with us.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good quality product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality and the store associates are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller, responds quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller I would buy 2. I love the rechargeable battery, it last for days!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some improvements but not all of them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The body and grips are an improvement over the v1 Elite controllers, but there’s already issues with the RB/LB buttons wearing out and becoming non-responsive like they did with the v1. For the cost, Microsoft really needs to address that. These shouldn’t wear out in 9-12 months for this price. I’ve already had to replace mine once.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product, upset it took me so long to get it!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a nice weight to it the perfect controller. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    bang for your buck

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better then your standard controller and even ScuF.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my son for Christmas. He loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is the controller to get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the original controller that comes with the Xbox.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you've been enjoying the premium experience and optimized user interface hosted by your new Xbox Elite Wireless Controller Series 2! There's simply no better way to game, and we're thrilled to know you have found it to suit your needs as a gamer. Thank you for sharing your feedback! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller for XBOX

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a game changer. Quality feel and rechargeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good foe the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller for XBOX WORTH THE BUY. Love this controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have for gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned and used Series 1 for years, I was pleasantly surprised on how well Series 2 feels and performs. Only time will tell as the Series 1 tended to fail after months of use with the grips separating and I list sound output from the ports. So far so good and I am pleased with the improved version.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've noticed the many improvements and optimizations we've made in your new Xbox Elite Wireless Controller Series 2! We're proud of the package we've put together, and couldn't be happier you've found it to suit your needs as a modern gamer. We're thrilled to be a host for your next-generation gaming experience! Thank you for sharing your feedback with us, we appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Wish it was built better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this controller to be the quality that would reflect the price tag. But unfortunately, my second one kept me from trying a third. The first lasted around six months. I’m a light gamer. Took care of how I treated it. The right trigger and right stick started failing. Used my Geek Squad protection and swapped it for the second one. The new controller had the sticking button issue and returned it right away. All the negative reviews on the controller are true. I imagine there are good ones out there by the positive reviews, I just didn’t get that lucky. Too much money to have the negative quality control issues it has. If built with care from the factory, it would be worth the money in my opinion. Great feel and materials. I’m not the third time a charm kind of person. I hope the Elite 3 will address and fix the issues from the previous two. If you do purchase the Elite 2, get the protection plan.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    High end

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, says it has a great feel in his hands, he's a big gamer

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nina,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad your son is enjoying the feel of the controller. We hope he has lots of fun gaming with it!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Taking it to another level

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside does not come with rear bumpers. Other than that, it is still worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is built to last... Fits Perfect in my hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the staff @best buy…everyone I encountered was nice and very informative!!

    I would recommend this to a friend