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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16996 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 538 Showing 10,741-10,760 of 16,996 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Husband and he loves it! Will be buying another one

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jenn,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad your husband loves it and hope it enhances his gaming experience!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. I loved it once I got it figured out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you are feeling comfortable and in control of your new Xbox Elite Wireless Controller Series 2! We know there can be a bit of a learning curve as you explore all of the customizable features it hosts, and we're excited you have found a way to make it your own. Thank you for sharing your feedback with the community! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great Controller for Competitive Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customizable settings and changeable accessories make all the difference.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expensive but wont let you down.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for a few weeks for my PC. Works Great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for our son and he absolutely loved it makes a big difference

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Highly recommend. I wish I was able to purchase another one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall satisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am enjoying this controller. My only problem with it is that the paddles don't give me a steady stream of shots in my games. Even when I hold the paddles all the way down, it still has a significant stutter effect when I'm shooting my weapons in The Division 2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a ps5 trigger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is good, but for the price I believe and have a few more qualities and customizations on mapping I think the controller has capability. They just need to update the accessories app on Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my series 1 elite was awesome till I got this one. Frik'n awesome!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Brand New with Stick Drift :/

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employee was great. Price matched the controller with Amazon. Gave it 3-Stars because it had stick drift fresh out of the box. Thats a Microsoft thing though, not a Best Buy issue. Maybe consider a Scuff instead?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than the first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hesitant too have spent this much on a controller. But it was great investment

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better feel than the regular controller. This one has interchangeable parts

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a Christmas gift for my boyfriend and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamers must have!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller!!! Interchangeable buttons, you can set this controller up to your exact needs!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    $200 for bootleg QC

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Elite 2 since its launch and this one also has different issues from the first I had to exchange for quality issues with the triggers. This one has an RB that sometimes doesnt register or registers two inputs instantly. As well as an X button that has become spongy over time, Which has never happened before on any controller Ive had, Its not cheeto or dorito ingress. And multiple attempts at compressed air has yielded no improvements, I can only chalk this up to manufacture defects. As to the one this replaced, It had an LT that would get stuck on 0% depression until "Broken" through with unnatural force. As if some component within was brushing against the trigger housing. $200 for a premium product with magnitudes worse QC than the standard issue controllers. And this is just a repeat of the Elite 1. Microsoft outdoing its premium product quality flops yet again. At least the rubberized grips dont slough off after a few months like the first one did.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My son loves the ability to customize it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything a good gamer needs! Best controller on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and premium feeling. It’s so fun to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Egmaldo,

      Having fun is at the heart of everything that we do. We're excited to hear you are enjoying your time with your new Xbox Elite Wireless Controller Series 2, and the optimized user interface it hosts! Whether it be the in-game control it provides, the comfortable design, or simply the whole package, we're happy to be a beneficial addition to your home setup. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller out there. Would only use this controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. No problem at all. Love it so much

    I would recommend this to a friend