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Customer reviews

Rating 4.4 out of 5 stars with 17162 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 17,160 reviews
  • Pros mentioned:
    Customization
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is working great. It is configurable and adjustable in just about any way and can suit anyone’s needs and play style. I have had no stick drift issues with these and the paddles are nice and clicky.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel

    Rated 5 out of 5 stars

    Works great so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best xbox controller. Best feel in the hands, love the paddles, long battery life, and charging case. Downside is that theyre known to have problems a year or so down the road. Not a problem with my Total Tech subscription. You get a free two year protection plan. So I’ll get a new one if this one if starts giving me problems. In the meantime, best controller by far I’ve played with.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift
    Best Buy Employee

    Rated 4 out of 5 stars

    The Honest Review

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I've had elite controllers since day 1 so I'll be very honest about the controller itself without being biased in any way. The controller is a great upgrade from the regular one but it does comes with its downsides. One being the build quality over time, the controller seems to deteriorate at a quick amount of speed after a lots of use. I've had many with stick drift out of the box more frequently compared to buying a normal controller, bumpers wear out and give way and buttons do as well. That's the bad but the good is ease of use, the button mapping with the pads and their feel of how nice and metal they sound when you click them. The way you can personalize the sticks heights, and dead zone, and the actual app used for it is very intuitive. Overall, it depends on you if you need to upgrade for whatever circumstances you're in but the price tag is very costly given how the issues i presented do seem to kind of not make it a somewhat justifiable purchase but I'll leave that up to y'all

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 4 out of 5 stars

    Xbox elite controller 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller, this is my second one because I spilled a drink on my last one but it lasted 2 years. Love the 4 paddles on the back and how everything is interchangeable on the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    PC gamer here

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a controller for PC and I had a normal controller, then a normal elite and its charging port finally gave out and decided to try this guy out. Ive had it for about almost 2 weeks now and it is the best/most comfortable controller I have owned, also I think my normal Elite was just worn out because this one drastically improved my running game in Madden 21 on PC and my aiming in COD. The feel is nice and grippy and has a nice weight. All the customizations are awesome as well. Overall improvement to the original!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2 on PC. It's great to hear that its comfortable design and customization features have improved your game performance, too. We hope you win a lot of online matches with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Customization, Overall performance

    Rated 5 out of 5 stars

    Quality controller that you cannot go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant to buy this, especially because of the pricing. Wasn’t sure if the price was gonna make it up or feel any different than any regular controller I used but I was so wrong. You can feel a difference in a quality controller. I love the case it comes with and the customization is great. Need to play a few hours with it to change it to your settings. Charging battery is a lot better as well and the pads make it easier to play more competitive if that’s what you want.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Advanced Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Paddles are a must for competitive gaming. These typically have quality control issues but have no experienced anything yet (have previously returned two controllers with the extended warranty via BestBuy where the bumper stopped working).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent precision and very comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with precise handling and comfortable grip. I bought it to replace an older Elite controller, so I already had the compatible additional components. It was very easy to attach the additional peripherals from my older Elite controller since this is the same - just without the components included. My older controller lasted for about 3 years with heavy use, so I'm expecting this one to be pretty durable as well. Whether you need a regular, just sturdier Xbox controller of if you want to replace an older Elite controller, then this is just right. Plus, you have the option to buy the additional components/peripherals later.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent gaming controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is sturdy, responsive, works great. The new design that uses rechargeable batteries and included charging stand, is a much improved feature over prior generation that used a cable to power the device. Prior design also ran on alkaline batteries, but constantly had to replace them, costly. The rechargeable batteries last long time between charges. No cons with the new design. Little pricey, but worth it. Make sure to purchase extended warranty, helps reduce replacement cost down the line.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're excited that you're enjoying the upgrade to Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its internal rechargeable battery and sturdy construction. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Had no idea what I was missing out on.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller! Been eyeing this one for a while now, and decided that while I'm waiting for the Series X to get back in stock I'd finally treat myself to the controller. I haven't weighed the controller, but I'd estimate it's maybe 40-50% heavier than a standard controller, which is nice to me. The finish looks better than the standard controller and is more "stealth" matte in appearance, and the rubberized grips really do form a subtle grip to my hands within a few minutes (my hands don't sweat during gaming sessions, your mileage may vary). I removed the two lower paddles for the time being and have the two upper paddles set for "sprint" and "reload/interact" in the first profile. It's nice to not take my thumb off of the right stick to tap X to reload. I haven't experimented with the other stick options yet, but I did put the normal D-pad selector on (they're magnetic, so simply pop one off and put the other on). The round D-pad just didn't feel natural, and in both cases the D-pad click is much more definitive and audible than a standard controller...it's the only nitpick I have, but I can live with it. My box does have a FST-00001 label on it, but the manufacturing date puts it in the early part of October 2020. I don't know if Microsoft just gave up on the FST-00008 labels or not, and the Best Buy guys I posed the question to didn't know what I was talking about. They were surprised when I pointed out the model number on the shelf tag didn't match the one on the box. I haven't perceived any of the quality issues that plagued the earlier controller models (no stick drift, bumper feel solid, all LEDs work), so hopefully all will be well. All in all, I like it. I've only been using it for a couple of weeks or so, and when I pick up a plain old regular controller, my middle fingers instinctively look for the paddles, and only then do I realize how accustomed I am to the controller already.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Quality of life for FPS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've really been enjoying this controller. The rechargeable battery was something I'm glad this came with. I like the old 360 thumb sticks which this comes with an assortment of different ones. The D-pad pictured in the advertisement is nice for fighting games but you can switch that out too. The only real issue I've had is with the paddles on the bottom. You'll need to train your muscle memory to accept them. Overall, they are the better way to play. Do yourself a favor and disable the x y a b buttons in the menus on the XBox/PC. The controller is heavy compared to the standard ones. It's solid and the grip is awesome. You'll need to relinquish that death grip most people play with in order to get accustomed to the paddles. Another thing is that the paddles are great for reassigning buttons like the Thumbstick - To - Run assignment most Call of Duty games have. Sea of Thieves does this. Again it's relearning how to walk, run, and jump. When you finally get it, your K/D ratio will increase dramatically, ie you are no longer taking your thumbs off the movement sticks to hit buttons. Some of the more advanced features are not explained like cording several buttons together for special commands.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best controller of all time!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has the best build quality of any controller of all time. The weight feels excellent in the hand and the wrap around grips make the feel even better. The paddles have a new feel to them that the original elite controller did not have and it feels great. The whole controller immediately feels more precise and quality than the regular xbox controller. This is completely worth it if you have the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you consider the Xbox Elite Wireless Controller Series 2 to be the best controller of all time! Thank you for sharing how durable and comfortable it is as well. We hope you continue to have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Plug and play and easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller fits well and is ready to be either plug and play or wired with an included cable which is USB to USB-C, the cable has plenty of reach being about 6 feet long, and the controller itself is easy to program and use. My only gripe is that I didn't pay enough attention in the beginning and see that the paddles you can put on the controller were separate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    It is worth getting it for the price.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love the Elite 2 controller. Battery last very long... for days. Comfortable on my hands. Quality is very durable. Feels better than the standard xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Drifting away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiples of this controller and there is one major issue... Stick Drift. If they could fix the stick drift issue this would be a perfect controller. I have had them drift straight out of the box. It is pretty dumb that Microsoft hasn't fixed this issue.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller overall. Comfortable in my hands and the additional buttons are a game changer. My last one was one of the white variants that doesn’t come with the accessories. That controller developed stick drift within a year when I’ve never had that problem with the all back controller. Maybe I got a defective item or maybe the white controllers use a different part. Anyway these usually last a couple years before I return them under warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great quality and customization.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can feel the difference in quality on this controller compared to the standard Xbox ones. Even if you are not looking to use all of the features, you might have gone through two or three controllers already because they broke. Good investment to make if you are in that situation or if you do not want to keep on replacing part on your controller. The customization on the elite is endless. The four paddles feel great. The ability to tighten and swap out the joy sticks is also great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Frank,

      Thanks for sharing how much you're enjoying the Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its customization features and back paddles, too. It's great to hear that it's been a good investment and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Love these controllers pver the standard.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a black series 2 controller and the core and the back pedals are helpful. The stop triggers are a nice feature and the battery life lasts days on a single charge. These controllers are comfortable. The only thing about my black one is I had it for two months and it already has a slight stick drift with the right stick.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Feels good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far just make sure you buy the charger because it didn’t come with it. Actually it had a cord with a USB that plugs into the Xbox but that never worked so I had to buy a secondhand one on eBay. The charge lasts like one week playing every day so that’s good and it’s a very it feels very heavy duty like it’ll last. It’s expensive tho.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Xbox wireless controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall performance is good and battery life is good.

    I would recommend this to a friend