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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16996 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 545 Showing 10,881-10,900 of 16,996 reviews
  • Rated 5 out of 5 stars

    Great improvement of Elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have preferred removable, compatible battery for swapping out charged units over installed rechargeable battery but unit is more svelte as a result, pleasure in the hands. Bluetooth at last, a welcome addition. Prefer to use keyboard but carpel-tunnel wrists and arthritic joints compel using a controller. The Elite had been my go-to until this upgrade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for your feedback on your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its built-in Bluetooth support for use with gaming PCs, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it. Solidly built. Feels heavy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you appreciate the solid design and build structure of your new Xbox Elite Wireless Controller Series 2! We've created your new device to be the most precise and customizable user interface on the market, and we're excited to hear you're pleased with your purchase. Thank you for sharing your feedback! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    It’s alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great but i already have stick drift and I’ve had this controller for about 2 months. I don’t heavily use this controller and I still got it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, feels study and works great. Holds charge well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller as a gift for my gf and she loved it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't wait to use it I loved the first one the second one will be way better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High End Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephew for Christmas. He absolutely loved it. It comes with case and a charger. You can set up the charger in the case for charging while not in use. You can change out the pads and change the tension on the triggers. Make this controller adapt to you instead of you adapting to the controller. Very much worth every penny!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear that your nephew loved his gift and you were impressed wtith the customization options. We hope he has fun gaming with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller In fact so good I went and bought another

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with us. We are happy that you are enjoying the Xbox Elite 2 Wireless Controller.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to love? Looks sleek. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller made for serious gamers, this is a must have!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just as described it works better than the 1 series

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great for gamers who would like to take it to the next level

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for gaming. Will definitely recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Official scuff controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good works as described won’t make you better at games but offers a more advanced control scheme meaning you have to change the way you play games but this change could result in major preformance increases, requires power armor training (fallout joke just need to practice with the new buttons to get a hang of it)

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels better than the first series. The extra features make it more useful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is how they should sell a game control with every Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Sold out everywhere . Great remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    GREAT CONTROLLER FOR COMPETITIVE GAMERS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT XBOX GAMER CONTROLLER... USE ORIGINAL EQUIPMENT

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Careful buying Open Box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an Elite 2 on a whim because it was priced well, being "Open Box Excellent." Upon using it I realized that the "Y" face button wouldn't register when pressed from the lower part of it, even if the button was pushed all the way down. Also noticed the "P3" paddle was loose compared to the other 3 and didn't register or make a click noise like the rest. The look, feel, handle and customizability this controller are all incredible and I like the versatility of running wired or wireless and not needing batteries, but I have yet to try this controller bought "new." I hope the face button issue was more a 1 off defect and not issues with quality control.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! A little pricey but if you’re willing to splurge it’s a lot better than the normal controller.

    I would recommend this to a friend