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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16997 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 548 Showing 10,941-10,960 of 16,997 reviews
  • Rated 5 out of 5 stars

    The perfect controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play games on just about everything (PC, Xbox, Phone) and I am so glad I have this controller to use on all these platforms. As soon as you pick it up you know it's a great quality build. Extremely easy to switch out sticks and d-pad (takes seconds). It's also very easy to set the paddles to whatever button you want (I did it through the Xbox).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's fantastic to hear that you consider Xbox Elite Wireless Controller Series 2 to be the perfect controller. We're glad that you're enjoying its quality feel and customization features, too. Thank you for sharing your experience; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite Series 2 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 appears to have a better build quality than the Series 1 that I previously owned that the covering started to fall apart. I was also noticing gimbal drift that was very annoying. Fortunately I had purchased the Best Buy warranty. I used the purchase refund towards the Series 2 with the Best Buy warranty. So far I am very pleased with the performance.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're enjoying the performance and sturdy construction of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your thoughts, and we hope you get a lot of use out of your Elite Series 2 controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Not for Beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adaptive and fun controller. It is not recommended for the novice or occasional player. After about a month of play, one of the sticks malfunction and began exhibiting phantom momements. Eventually exchanged it under the total care plan for a replacement. Fingers Crossed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. Soo good. I use the extra back buttons and tabs all the time. Makes gaming so much better now. Also the new d-pad should be standard now on new Xbox controllers it’s that good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light years better than the original Xbox elite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the controller quick and easy and it was in top notch condition

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Get one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great works great and the recharging stand is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the series 1. Tried and loved the series 2. Bought the series 2.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, would buy again. only place that I buy them.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller weight of it is 10 out of 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller to game with and have fun. The slick red adds a good look as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. No issues at all. Very happy with this product.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift on the right stick already. I won’t get another

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an elite controller buyer it make sense to save The extra money for the same specs minus all of the additional accessories. Also the color options add a flare instead of the standard black elite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An upgrade for any gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used both the standard Xbox One and the Xbox Elite controller and this V2 is a great modern option. It will also connect to the Xbox Series X. While the Elite had the rubber that would separate from the bottom plastic, this V2 has rubber that wraps around, with the only downside is that it leads to sweatier hands during gaming sessions.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on upgrading to Xbox Elite Wireless Controller Series 2. We're glad that you enjoy it even more than its predecessor and we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Solid Quality but Disappointing Joystick Drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Xbox controller with high hopes due to its reputation for great quality and performance. Upon unboxing, it was clear that the controller boasted a robust build and excellent craftsmanship in its design – a definite plus. The ergonomic feel of the controller in hand was quite impressive, and the buttons and triggers were responsive and well-placed. I appreciated the attention to detail in the design, and it truly felt like a premium gaming accessory. However, my experience took a downturn when I encountered an issue that has become all too common with these controllers – joystick drift. It's disappointing to see that even with such meticulous construction, Microsoft has not managed to address this critical flaw. The joystick drift makes gaming sessions frustrating and unenjoyable, as precise movements become almost impossible to execute accurately. Given the premium price point of the controller and the reputation of Microsoft, it's truly disheartening to witness such a glaring issue persist. While the build quality and overall feel of the controller are commendable, the presence of joystick drift significantly tarnishes the gaming experience. It's a shame that a company of Microsoft's caliber has not resolved this matter satisfactorily. In conclusion, while the Xbox controller exhibits exceptional craftsmanship and a sturdy build, the ongoing issue of joystick drift severely impacts its usability and overall value. It's my hope that Microsoft takes heed of these concerns and works towards rectifying this persistent problem to provide gamers with the experience they deserve. Until then, it's hard to wholeheartedly recommend this controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a ggs for anyone I go up against cause of this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Good customization and features Manual helpful and easy to understand Does not come with paddles or extra thumb sticks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of profiles but unnatural paddle positon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearly as good as the previous gen. I like how you can have more than 2 profiles (3 loaded at any time) but the controller is narrow than the previous gen one and, as such, the upper paddles require you to curve your fingers to access them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arguably the best wireless controller in the market for PC gaming. Sometimes has connection problem but overall very good. Maybe the Bluetooth adapter helps with the connection problem but is sold separately. The built quality is great. Nice to hold in hand specifically with the satisfying weight.

    I would recommend this to a friend