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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17001 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 555 Showing 11,081-11,100 of 17,001 reviews
  • Rated 5 out of 5 stars

    Perfect controler

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the elite series 1 and this one just feels a lot better than the first one. I've heard a lot of people complain about the dreaded "drifting", but as of yet I haven't had any problems with that or any other problems. Would defiantly recommend this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I like the adjustability of it. It is comfortable and being wireless and a built in battery is a plus as well. Would buy it apl over again!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it. Well worth the money. No complaints

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller, wears faster than expected.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying, I play Call of Duty in a competitive manner, so my controllers will take more abuse than the average player. But within 2 weeks, the controller began to show wear already with the sticks squeaking and the triggers making noise when depressing them. If you are comparing this between a SCUF, absolutely go with the SCUF the extra money is worth it. But if you are looking for a controller than can just do more than a regular one, be configured, and adjusted in every possible way, this is your choice. If you play in any professional manner, or for 5+ hours a day go with the SCUF.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift for bf

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend had to have this. He likes it and no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best build quality controller Ive ever owned. I go back to the Atari 2600 days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller I have recommended this to many friends

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending Xbox Elite Wireless Controller Series 2 to your friends! We hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Not worth the discount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibration stopped working after 2 weeks. It really is a bummer. The grip is also loose/coming off towards the triggers on top. Best Buy says these controllers were inspected and refurbished and certified as working but they don’t work as well as they claim. I got two of these and both have some stick drift and pretty noticeable physical damage, not to mention the vibration problem. Overall pretty disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Still loving it over a year later.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one and only controller that you will ever need.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you are enjoying your new Xbox Elite Wireless Controller Series 2 as much as we are. Thanks for taking a few minutes to share your experience with us!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright so for the price I say it’s pretty good. I actually got it at a slight discount so that’s a bigger win for me in my opinion. The controller is solid the extra stuff it comes with is awesome and the fact it’s rechargeable is perfect. I haven’t had any issues with it so far. I would recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest selling point is the adjustable trigger pull distance. Paddles on the back are a little difficult to not accidentally push during game play. I removed the 2 bottom paddles and only use the top 2. Worth the money, I’m better at COD now!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open-box item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I ordered this, I knew it was an open-box, in great condition. That was true. It didnt come with the original box, but every item was accounted for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console controller hands down. Nothing else compares.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels so solid, grips are good, firm tension in sticks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. I can finally beat my dad in Madden!!! Now I need to get the back paddles!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote and 0 issues but still not sure if it’s worth the money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Controller best ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling! Boost call of duty a lot. Noob to master

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ight could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back top pedals could be more sensitive I have to double tap sometimes for it to activate kinda annoying at times. Has anyone else’s had this problem? Other then that it’s ight could be little cheaper tho.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller on the market!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredibly well done accessory. It's intuitive, well thought out, and eminently premium. At $179, it costs a pretty penny, but even then it includes built in charging dock that's integrated into a travel case, so there's even more value then a stock controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but I like the Gen 1 controller better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but I had to return mine. The grip area is slippery compared to the first generation controller. I couldn't get use it it and felt weird in my hands. I did like the charging base it comes with and the fact that the tension on the sticks can be adjusted.

    I would recommend this to a friend