Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17162 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 17,160 reviews
  • Rated 5 out of 5 stars

    Excellent Controller for Xbox and PC

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very happy with the Xbox Elite Series 2 Core controller. It feels solid and premium in the hands, the buttons and triggers are responsive, and the adjustable thumbsticks make a noticeable difference while gaming. The grip is comfortable even during long sessions, and the rechargeable battery lasts a long time. I also like being able to customize the controls depending on the game I’m playing. Overall, it’s a great upgrade from a standard Xbox controller and I would definitely recommend it to serious gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Xbox/PC/Mobile Controller!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller that exists. Do not waste your money on standard controllers or knockoff brands. The elite two is of such superior quality that it would be blasphemy to use anything else. The controller is hefty in your hands. Nice weight and feels great. The paddles on the back have excellent customization. You can even alter the buttons on the front to be whatever you want. Fully customizable. You can have infinite presents from what I saw, and you can have 3 active presets and can switch to them at will by a press of a button on the controller. It has clear indicator lights that will tell you which one you have on. This headset also works perfectly with PC as well, if you have Bluetooth capeablities or plug it in. I also use it to connect to my phone. This controller is fantastic! Buy one and you won’t regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    The absolute best controller out there today

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the controller is expensive, the build quality and customization makes it well worth it. Once you use this controller, all other controllers will feel like cheap pieces of plastic. They’ve finally fixed the bumper issue that’s plagued Xbox one controllers from the beginning. The amount of customization you have is incredible. You can assign a button to be a shift toggle that turns other buttons to become other buttons. You adjust your triggers to 3 different settings allowing you to pull the trigger faster since they’ll be less travel. You can even adjust the thumbstick tension. On top of all that it comes with changeable D-Pad, analog sticks, and paddles. All this is packed into a nice case that allows you to charge the controller. The cradle can be removed if you so choose and you can change the controller while playing by plugging the USB-C straight into the controller. Some people won’t like the fact that you can’t change the batteries but I’ve been getting easily 40-60 hours of battery life per charge. And on a final note, you can assign button profiles to the controller and can easily swap between 3 of them this time around instead of 2. There’s even a default setting so there’s technically 4 hot-swappable profiles. Overall I highly recommend this controller to anyone who enjoys gaming. I honestly think It’ll enhance everyone’s experience, even if there’s a slight learning curve for the paddles. I’d also recommend the Best Buy warranty. The standard warranty is only 90 days and if you’re gonna be spending $180 on a controller I’d spend the extra $20-$30 for the 2 year protection plan. While I haven’t had any trouble with it yet, I’ve seen some people online have problems with theirs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending the Xbox Elite Wireless Controller Series 2 to other gamers. We're glad that its customization features, internal rechargeable battery, and durable construction has made a difference in your gaming. We hope you continue to get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The goat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has great responsiveness, comfort, and versatility. It has a quality feel because of the rubberized grips, and a built-in rechargeable battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Nice controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, sleek controller. Has a nice weight to it. The buttons on the back are really convenient for fast-paced gameplay and has an ergonomic design. Love that it is rechargeable, I can go about a week between charges. My only issue is that the 'A' button has already started acting up, only about a month into my use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade from the previous controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months in and I'm happy with the series 2! The smaller paddles make a big difference when your using the 4 paddles. The big seller on this model is the full grip and does it help when your playing a hot session on a FPS. So far not button or paddle problems and everything charges according. Charges last about 2x long that the previous controllers. Overall a better buy. My only grind is the previous elite controller felt heavier but that's a personal grind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super high quality product. Comes with all 4 paddles, and 4 extra joysticks depending on preference. Comes in a nice carrying case also. It’s got some weight on it and feels like a very sturdy product.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    An elite 1st party controller!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From a 3rd party controller to this it’s an absolute game changer. It’s slightly heavier than a standard 1st party Xbox controller but well worth it for what you get inside. The custom light mod on the Xbox accessories app is so cool to use I rock a red color and it really makes it pop with the black controller. Plus the sensitivity on the triggers is such a cool advantage in FPS games. I highly recommend this controller to any serious gamer especially if your on PC and to pair it I use an 8Bitdo adapter which is also available through Best Buy which is a much better connection than standard Bluetooth through your PC.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Awesome Competitive Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded my old Elite Series 2 (RB, back paddles, and B button would get stuck occasionally) for a new Elite Series 2 controller they had at the Best Buy store, and oh boy was the new one better. Now, the buttons and everything function as intended. Onto the specs. The controller is heavy, but I do not mind the weight and it is comfortable. I like the four back paddles as I do not have to remove my thumbs away from the thumbsticks to press the buttons that are on the front of the controller. This is a game-changer for me because you will have a faster response time than other players who own a regular controller and do not own back paddles. Overall, this controller is worth the price if you want a competitive edge and desire everything that is included with this version of the controller. Just be aware that it might be a defective one.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've used to date. Has some weight to it and feels grippy. The software allows you to remap buttons and change the color of the x button. Id definitely spend the extra money for the case dock and paddles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 Core controller feels comfortable, responsive, and well-built. The adjustable thumbsticks and trigger settings are great for competitive games, while the rubberized grips make it comfortable during longer gaming sessions. Connecting it to an Xbox or PC is quick and easy, and the white design looks clean. My only complaint is that the Core version does not include the back paddles or all the extra accessories, so those must be purchased separately. Overall, it is a great controller for anyone wanting more customization and better performance than a standard Xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Love this controller

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I originally bought this controller on a whim (I had a rewards certificate that was going to expire). I was originally a Playstation controller person stretching back to my PS2 as a kid, but I'm in love with the elite. The extra weight of the controller was a bit weird at first but now other controllers seem like a cheap toy in comparison. This is high quality and can take a beating as it travels with me. One word of caution: Use the included case if you're traveling with it. Because the D-pad and analog sticks are hot-swappable that means they're also removable. The analog sticks especially can and WILL fall off if you just throw this in a backpack or something. It comes with a really nice case, so just use that. I don't like the paddle buttons in the back but that's okay because you can take them off. Very happy with this purchase and I'll get another one or an Elite 3 when the time comes to replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Excellent controller, just buy the warranty. Lol

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Elite controller. Heavier weight, textured rear grip, customizable binds, home button color, joy stick resistance, customizable trigger settings, & more. My ONLY issue is the stupid bumpers are still cheaply made. BUY THE WARRANTY!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Overall performance

    Rated 5 out of 5 stars

    Great pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great feeling controller that does what a pro should be able to do. Last 40 hours with a single charge, can be customized on the xbox and saves the data. Only draw back is you need to buy the attachments so plan for a extra 50 down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is very comfortable and easily costumizable. Also instead of the constant need to change out the batteries this controller contains a built in battery pack you just need to charge and should last up to 1 whole day or even 2 depending on how much you game.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Solid

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts many hours between charging. Takes a beating.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Feels much better than the standard controller but

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the original Elite controller, which I loved, and bought this on a whim while picking up my Series X. The weight and texture of this controller gives it a much higher quality feeling than the standard one. Its features including the ability to adjust the tension of the sticks, the included magnetic charging stand, etc., are awesome, however, like many mine wasn't flawless out of the box. I almost returned it due to my A button not working every time I pressed it (worked 7-8/10 times testing it), and I decided to fix it myself using the tape method. It's worked flawlessly since. I didn't want to gamble exchanging it for another one. I also priced out DIY modding a standard controller with a new shell, rechargeable batteries and stand, quick triggers, and more but it wouldn't have cost all that much less than this item when I bought it on sale, and still would have a few features missing. Overall I'm happy with it considering all it's bells and whistles, the feel vs the standard controller, and the sale price I bought it at, but 1 star subtracted for having to fix a brand new and still expensive controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Xbox elite series 2 controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller to replace a PC controller that just didn't work for what I wanted. Xbox controller pairs very easily with windows through Bluetooth or through a wired connection. This controller comes with everything you need to customize how you want. The back paddles can sometimes get in the way but it's not a big deal. You can also remove them if you don't want them. The Xbox accessories app is very easy to install and program the buttons to do whatever you want. And it feels like a solid overall option if you need something to work seamlessly with Windows, Xbox, iPhone, android. I would definitely recommend this controller if you want more customization and options than a standard controller has. It is a little bit expensive but I would say it's worth it if you're a serious gamer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller for people who aren’t children

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the best controller ive ever used and purchased. Completely blew the base controller out of the water. For the extra price, the added benefits really are worth it. Ive had it for six months now with daily 2-3 hour usage on it, not a single issue. The people complaing about issues are the ones who cant take a loss and throw their controller in a fit of rage. Its a premium controller, not a wii remote. Treat it like a premium product and it’ll reward you swimmingly.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The Best Controller On The Market.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Microsoft went above and beyond with this controller. It’s super comfortable to hold, it’s a good weight and the mapping is immaculate. I love the paddles and the interchangeable joysticks. If you want to invest money into another controller, make it this one.

    I would recommend this to a friend