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Customer reviews

Rating 4.4 out of 5 stars with 17162 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 17,160 reviews
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Excellet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a gamer, you have to get this controller. It is really well built, it is slightly heavier than a regular controller which makes it feel more serious and not like a plastic toy. The interchangeable parts add to your experience and the paddles offer new ways to play. Battery life is unbelievable, it can easily last for more than 40 hours compared to the maybe 10-15 I get on a PlayStation controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing controller. I had an elite series one and Xbox did an amazing job on taking the best from the first series and making better for series two. The grip is better, has more options for customization as well as included battery with great life. Controller is a little smaller than first and feels great while long gaming sessions. Really worth the upgrade. Also uses a type usb c cord for charging as well as corded game play.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Justin,

      Thank you for sharing how much you're enjoying the updated customization features and better grip of the new Xbox Elite Wireless Controller Series 2. We're glad that you feel it's been a worthy upgrade, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Very good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller the quality is very good and the feel of it is nice. Would recommend. The battery life is long and the controller charges quickly. The buttons are very responsive and the paddles in the back are also very responsive and customizable. The triggers are also a nice thing on the controller and the trigger stoppers are good for fps games. Very good controller over all worth every dollar.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Adrian,

      We are happy to hear that you would recommend the Xbox Elite Wireless Controller Series 2. We hope you continue to enjoy the quality, feel, and customization options. Thank you for sharing your thoughts!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    A button not registering

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 2 of these controllers within 4 days of each other, both of them from Gamestop brand new out of the box. Unfortunately both of them were plagued with the same problem. The A button would not register 100% of the time as I discovered while playing Halo. My character would not accurately jump. I went into the controller settings on the dashboard of the Xbox to watch the button feedback while the buttons are being registered. The A button would appear when pressed and disappear while also pressed. All of the other buttons would remain registered and appear on the screen. The A button was the only issue I had with both of these controllers. I'm hoping I was just unlucky and purchased a bad batch. Its a very comfortable controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Eric,

      We're sorry there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new additions to this controller over the first Elite controller, but there are a couple things I don't like as much as the first Elite controller. Such as the buttons are a lot louder the both my Elite v1 controllers. Second and most annoying is that on the Elite v1 controller you barely have to tap the A button to get it to register on the V2 I had to return the first one I received because the A button half the time would not register and the second one is the same way if not a little worse. You definitely have to push the A button all the way down and sometimes it still don't register. The last issue is that it like many other people (mainly YouTube reviews) have mentioned it continuously disconnects from my Xbox One X. Battery life seems to live up to what is stated of 40 hrs. I do enjoy the grip of the V2 more than the original even though I had changed my back grips on my V1 with Scuff. I do recommend for those that don't have the Elite V1, but if you already have the V1 I probably would not recommend spending the money for the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Pro Controller offers premium build quality, customizable buttons, and swappable parts for a personalized experience. Its precision, comfort, and durability make it perfect for both competitive and casual gaming. With adjustable triggers and excellent grip, it feels responsive and reliable, truly enhancing gameplay and giving players an edge.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 5 out of 5 stars

    Quality build

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend, especially if you already have an elite or elite accessories. Without the accessories I do not think it is worth it. In my case i have an ild elite with stick drift and stuck buttons that is no longer under warranty. Bought this as a cheaper alternative as all of the additions work with it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a good controller and Microsoft got this one right. All the options I need in a one package. Well placed buttons, good feedback, and changeable stick and button 1options. Charging is quick and lasts a long time. The case has the charger in it and makes it easy store, carry, and charge as needed. Use with a PC with both Bluetooth, and the optional dedicated connector. One for a laptop and one for a PC. Both are responsive and it's easy to change between them. A solid controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great! And the most comfortable controller I own. Love that you can change the sensitivity on the sticks and triggers. Haven’t had any drift issues in the year and many hours I’ve been using it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Overall worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, and a lot of customization features. If you're a fan of the first one then you will definitely enjoy this one. Only downside is that it doesn't let you download controller schemes already created by other people like the first controller did. Also I had for a year and the RB button is starting to fail. Will have to be replaced

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great product, Better warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product, I use it every single day and have had absolutely zero problems with controller updates, movement on screen, and connectivity. The customization of the controller is fantastic and the price is well worth the gaming experience. As an added bonus, the 2 year warranty Best Buy provides for this product is the exact reason I chose to shop with Best Buy in the first place. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Best value for money - against competition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back and forth with the scuf instinct pro. Ended up with this since I like to be able to take off the paddles. The scuf paddles are great if you use them all the time, but for certain games I like the option. Also the software is really good, gives you options. The built in battery is overlooked but I find it extremely useful and never have to think about it. Really good value for money if you can grab it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Favorite controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bigger hands so I find this controller to fit in my hand well. I use it to play on my gaming PC and iPad Pro. The xbox accessories app helps with mapping the controller and you are able to save up to 3 different profiles based in what you need. I did not need to bug the paddles for extra customization on the back of the controller but it has the options available to you. You can switch modes to change how deep upu have to squeeze the back triggers to avoid wear and tear or responsiveness. Very easy to set up on Windows and even IOS. I expected it to give me a bit of trouble linking to my iPad but i was pleased to see it did not. All in all, I really enjoy the controller. I also, find the vattery life on it on a full charge quite long. Most times i use it for a couple of days before I plug it back in to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    A good controller with great software.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the controller works well. The paddles and extra thumb sticks that are included are a nice plus. Setting the controller up is incredibly easy. The best feature is battery life. I have been using this controller for a year and even while playing 15-20 hours a week I’ll never have to charge it more than once a week. The controller can also be used wired while it’s charging, so you don’t even have down time between charges. The only reason for a 4 star rating versus a 5 is because of stick drift. After maybe 3 months of regular use, I started getting stuck drift in the right analog stick. It has a warranty, and Microsoft will fix it, but you have to send off the controller for who knows how long. For a $200 controller, stick drift should not be an issue. And if it happens outside of the warranty window, you’re stuck with it. Microsoft at the very least needs to sell new pots for the analog sticks that you can replace yourself. With that being said, you can counteract the stick drift by changing your dead zone settings. Overall I’m happy with my purchase and will probably buy another one whenever this one finally bites the dust.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Elite controller good or bad? Well...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller its self is very confortable, and easy to set up. Having the option to choose your trigger pull and analog/joystick setup/range is nice as well. My ONLY complain is the stick drift is absolutely terrible after using the control for a few months. I feel like im constantly having to go back and replace the controller cause of the stick drift on the either joysticks. Besides that the controller is very good.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good but only with a warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a good controller, the glaring issue being durability, and im not saying that like i smash my controllers. This has been a known and on going thing with this controller. Xbox uses some plastic connectors inside the controller for some internals like the bumper instead of a lightweight metal so after not even really extensive use you begin to get stick drift and unresponsive bumpers. If you have some kind warranty to be able to get replacements like through best buy then your generally fine, but otherwise not worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Customization
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Better than the series 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my series one controller (rubber grips were coming off). This one seems better built and has more flexibility to set it up for what games you play and how you want to play them. Built in battery lasts for days, even with long sessions of gaming. It's a bit more expensive than the series one, but with no battery to replace and it comes with it's own charging base it is worth it for heavy gamers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2 even more than its predecessor. We're glad that you're a fan of its updated customization features and internal rechargeable battery, too. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    The best go to for Xbox Controllers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic heavy-built controller. Paddles are a little wiggly but perform perfectly. I love the case, magnetic charger, and stick replacements. Long battery life and insane customization for stick and trigger function.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Really nice, but pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Xbox Elite controller. I'm not a heavy duty gamer, but the customization and different stick/pad options are nice. The unit has nice weight and doesn't seem to drift. Hard to say if the price really justifies the upgrade from a standard controller in my case, but if you're a serious gamer I think it would.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 4 out of 5 stars

    Great controller takes alot of normal gaming abuse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. I have had everything except the scuff controller. I am a heavy gamer and use the controller for games like Fortnite, destiny and gta5. The response is snappy and I can change out the joysticks at any time depending on what game I play. The p1-p4 buttons on the back are comfortable and even if you drop it the don't fall off. The settings for the controller on the Xbox are simple for anyone to understand and yet as complicated as you want it. You can adjust the curve set presets for different games and many or other people. I only gave it 4 stars because the click on the left joystick just went out on me. I have been gaming for 5 months between me and my 3 kids for probably 5 hours give or take and it held up better then any other controller I owned. It is covered under warranty so I am getting it fixed but I would definitely and I am going to buy another.

    I would recommend this to a friend