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Customer reviews

Rating 4.4 out of 5 stars with 17001 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 572 Showing 11,421-11,440 of 17,001 reviews
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck compared to a highly priced Scuf. Having the ability to remap the back paddles to any button is amazing. I play COD mainly and the only downside is the left thumb stick(L3) and RB doesn’t respond after constant use. Yes you can remap the back paddles to one of those two inputs. But I don’t think the wear should be as quick as it is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it much nicer controller for long gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes me a god amongst peasants.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulling 1 v 6 plays while keepin it G real ya feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needs a firmware upgrade wiht USB cable to work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needs a firmware upgrade with USB cable to work on xbox cloud, you will need a PC or MAC to do this You will be able to blue tooth pair wiith TV but the Xbox app., will not work....Firmware upgrade can not be performed via blue tooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice controller, but better off buying new.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice controller, however you should definitely get this new with the warranty. I got one used, but after reading about some complaints of issues after a few months I decided to get a new one instead. It really helps, but takes getting used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooooooooooooooooo00000000ooooooooooooood controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now I am in control.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an open box item and I was completely surprised that, when I unboxed it, it was completely brand new! Excellent price for what I got, which was about $100 less than MSRP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming area

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got good and fast service right away and was treated with respect and always helped me if I had any questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller beware of bumpers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there for competitive gamers. You have to buy the protection plan because your RB button will be having an input delay or even no input response at all. So if you're okay with replacing the controller so often then this is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Gamer Controller In The World Of Games...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite series 2 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Definitely helped my gaming with the back paddles, mouse click triggers and adjustable stick heights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so smooth and easy love the paddles easy to map

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    'A' button has major sticking issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall feel is good, it doesn't feel cheap. But the A button sticking prevented me from gracefully climbing into my favorite camping spot in Modern Warfare. It sticks down every 4 to 5 presses. Now sold out so swapping isn't even an option, might just upgrade the grips on my elite 1 and push it back into service. Revisit this controller when the kinks have been worked out.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nate,

      We're sorry that there's an issue with the A button on your new Xbox Elite Wireless Controller Series 2. If you're not able to exchange it for a new one, we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A great to go controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slick design to fill in the interchangeable pad and analogs…

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Not recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was handed carwfully to me but when i got home, some buttons where no properly placed and not working

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It WAS great.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, this is a great controller, but it still has insidious defects. Purchased in July of 2020, and now 5 months in, the left joystick drifts constantly. After further research I discovered that Microsoft has begun manufacturing a “improved” version of the same controller (model FST-00008) versus the FST-00001 version. The model I received is the latter. Most people who have purchased this seem to be experiencing the same issues. I have the Best Buy protection plan, and intend on replacing this controller when Best Buy gets it back into stock, and am hoping for the newer version.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you would rather not wait for a replacement through Best Buy, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    I can aim. Always

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jump and Still aim. I can slide and still aim. I can reload and still aim. I guess I don’t need To aim if I’m reloading, but I can

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insure this product or dont buy it ANYWHERE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the pro elite series 2 xbox controllers have issues. I have owned for different controllers and always seem to develop a problem with either LB or RB about 4-5 months in. To be totally honest, unless you have a total tech membership this product is not worth the money. If you would like to follow through with a purchase just ensure you get insurance for it because it will definitely give you problems within a short time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, layout, and accessories for the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am barely going to use this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pieces being held magnetically and the Bluetooth capability. The option of easily switching between devices (PC to Xbox vice versa) with the push of the same button twice is something that I never thought I needed.

    I would recommend this to a friend