Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 12315031
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Awesome but heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller, can remap all button to the back ones and the only down side of this controller is that its a bit heavy and the button kinda have to press hard
I would recommend this to a friendEhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was actually really looking forward to this controller and was fairly disappointed. One of the analog sticks became drifty within a week and the back paddles are very small. Overall the controller looks great and has many options for variability.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Susie,
We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Good controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, doesnt come with the case or paddles which is why its cheaper, feels the same just different color
I would recommend this to a friendAmazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller! For the money, what you get is more than controllers like scuf. Case, interchangeable pieces and seemless setup.
I would recommend this to a friendGreat controller!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loe this controller!! I now have two, one for pc and one for xbox! Hoping for something like this for ps5
I would recommend this to a friend- Cons mentioned:Stick drift
Ehhhh not great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good at first but then I got stick drift. So i can't recommend
No, I would not recommend this to a friend 
Enhanced playing experience
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The elite controller was one the best controller i ever purchase. “No regrets” i highly recommend purchasing this controller.
I would recommend this to a friendFor the hardcore or 1 time buy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Id say if your a hardcore gamer especially online this is for u with its customization and built quality its ment to take the hours youll put into it. But if u want a controller that doesnt break so easily this also works. Id say wait for the right price doe .
I would recommend this to a friendGreat controller, but needs better warranty
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this controller, but they never last more than a year or two. For the money, it should have a better warranty,
I would recommend this to a friend- Cons mentioned:Stick drift
Solid remote. Not perfect but solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Near flawless control but had a small stick drift that persists today. Button layout is hard to get used to but is a somewhat quick learning curve if you’re going one button at a time
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with the thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Better
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Much better than the first version. 3 levels of trigger resistance. Internal battery. The paddles are a little shorter so it's not as easy to tap accidentally (it still happens from time to time). The construction and materials of the controller are pretty good.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited you love it! We've packed a ton of power and customizable functionality into your new Xbox Elite Wireless Controller Series 2, and we're thrilled you've noticed the improved performance it hosts. From paddle redesigns to updated grip textures, we've optimized the entire device, and couldn't be happier you have found it to suit your needs. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Only buy if you have the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is very nice, but as many reviews have stated the build quality isn’t the best. Sure is nice though, but definitely not worth $180. If you have the money for it, you should buy the warranty, which is another $60 so yeah it’s really pricey.
No, I would not recommend this to a friendLove this so much!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my Elite Series One and it rocks! I use it for many games since moving over to my gaming PC and it is the best! Love the feel the build and how you can customize it even more then the first one! It is pricey I will admit but if you can spring for it do it and thank me later!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing how much you're loving your Xbox Elite Wireless Controller Series 2. We're glad that it's working well for you for PC gaming and that you're enjoying its many customization features. We hope you continue to get a lot of use out of it.
Happy gaming,
Chuck
Xbox Customer Care
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reviewed in the United States on November 4, 2019 I honestly cannot find a single flaw on this controller. I’m also not quite sure how Microsoft or anyone else could top this. It is pure perfection in your hands. The price is absolutely worth it in my opinion.
I would recommend this to a friendElite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller. I dont know why i havent bought one until recently. I like the fact that i can have different profiles saved directly on the controller for different games. Love it!
I would recommend this to a friendLove it except for one thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a very nice controller with all the bells and whistles. But my big con was the fact that i cant use my battery chargers. Can only use the plug and play which when you are far from tv gets annoying. If they fixed this id buy 2
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, the buttons does not get stuck and they are gentle to the touch. Also the reaction time is faster than any other I had
I would recommend this to a friendXbox One Elite 2 controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller out there. The handle and different option uses for this controller can not be beat by any other controller
I would recommend this to a friendThe best xbox controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is great for the xbox. Has multiple button settings which comes in handy if you want to change what each button does but the game doesnt allow it.
I would recommend this to a friendIt is what it is
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller for FPS games. Not that much use for anything else. Not really worth the hype for the price but does add some nice features like profiles and the RGBW home button.
No, I would not recommend this to a friend