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Customer reviews

Rating 4.4 out of 5 stars with 17001 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 579 Showing 11,561-11,580 of 17,001 reviews
  • Rated 5 out of 5 stars

    Why didn’t I upgrade sooner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why didn’t I make this upgrade sooner? Absolutely impressed with the build quality and structure of this controller. Many more upgrades from the V1 series and it will blow your mind. If you haven’t already, add to your cart and make the purchase. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always room for improvement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good upgrade from the series 1. I just wish the rubber grip backing. Other then that it’s a great controller for shooters and racing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has come out with the best Xbox controller so far it has easy to reach controls and joy stick also feels very comfortable gripping it and nice sleek good looking too and being wireless makes very fun to use, as of today haven't had any problems with it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you love it! Your new Xbox Elite Wireless Controller Series 2 may be the best next-generation gaming interface on the market today. We're thrilled you've found it to suit your needs as a modern gamer! Thank you for sharing your thoughts, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Wonderful Controller Terrible App

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nothing bad to say about the controller. But the app to configure it s TERRIBLE!!!! Its laggy, takes forever to load and sometimes completely crashes the xbox; I’m currently staring at a black screen because I was trying to use the app to configure the controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, reliable controller for the most part

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for about a year and it’s served me well but the left toggle has already stopped working properly as of a couple of days ago. Overall I love it and I’ll be getting another one. Hopefully Microsoft has improved their parts for it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you love your Xbox Elite Wireless Controller Series 2. If you're still experiencing an isue with it, the limited manufacturer's warranty for this product has been extended to one year. If you're still within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv. Great quality and picture. Need one in every room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully some internal improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement for another elite series 2 that bumper buttons wire out on. Hopefully internal component quality is better. Had better luck with the original elite controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had one of these before but did hear alot about them. There is nothing bad i can say about this remote yet. Think itll be my go to remote from now on.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't come with all of the parts needed and the controller itself was really greasy as it had sat out in the store.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes out of the box with stick drift, albeit can be fixed by setting a .1 dead zone. No other controller I’ve had needs this high a dead zone to work in fps games brand new. Controller is great for rpg’s, but get another option if you mainly play fps. Other than stick drift, the build quality is excellent. Back buttons are perfect. Customization options are 2nd to none. The drift was just a dealbreaker for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best controller but with internal issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best controller on the market, but the durability is not great for the price. This is my second elite controller and my last one only lasted 6.5months and developed “drift” in the left stick. This is where there is a delay in the controller registering moving forward causing a delay or causing the stick to get stuck in that position. And come to find out Xbox only offers a 6 month warranty and it costs a $100 out of warranty to send it back with no eta on when you will get it back. So ended up buying a new one but adding the $40 for the geek squad protection so I won’t have to deal with Microsoft and their awful customer service going forward bc sadly I can’t go back to using a standard controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller out there. I use it for PC games. It's expensive, but you're not going to find anything better.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    The WORST controller yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now, I WILL say the new features are fantastic. Being able to program the paddles as "Shift" buttons, the adjustable tension sticks among other things...but it still doesn't redeem the fact that the build quality is HORRIBLE. I'm on my FIFTH S2....yup, number 5. Drift, sticky buttons, disconnections or worse ALL out of the box. It's unbelievable how Microsoft has messed up a great opportunity.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! The Best Buy rep was very helpful during the checkout process. Thank you staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Controller You Need

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At firsf was hesitant to spend the money at first but definitely was a good choice!! Greay controller and good design!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a year or so.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really an amazing controller... for the first year or so. The combination of the balanced weight, texturized grip, and upgraded button placements, with traditional xbox shape and feel, truly makes this a great investment for mid to high end gaming, or just to bump up your game play. This was my first upgrade from a normal controller and can never go back. The sad part, is this is my 3rd controller. After about a year or so, some of the buttons stop working, thus making it useless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great remote, but not the best quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but it does not last long. Id give it a year max. Before it starts to crack and break down. (Male sure you have warrenty from Best buy.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller really helps with competitive games like shooters. And the choice of different custom profiles makes it very easy to change your settings for each game you play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a true gamer you'll love this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Ots okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never last more than a year with moderate use. Some key components are cheaply made. Otherwise its great.

    I would recommend this to a friend