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Customer reviews

Rating 4.4 out of 5 stars with 17001 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 583 Showing 11,641-11,660 of 17,001 reviews
  • Rated 5 out of 5 stars

    Xbox series X controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does controller is a definite must I love the fact that I can shorten the trigger response. There is definitely a game in competitive edge when it comes to shooters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller and Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works group for iPhone/Oculus and computer use. I'm not sure why but using it blue tooth with my desktop computer comes with a ton of lag time. It's fine with the Long USB c cord that it comes with plugged into my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing but needs work.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thd controller is phenomenal. Ill never go back to a regular controller. Now I do play 8-14 hours a day, but after only 6 months my left bumper (LB) is going out and I'm not very happy about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing controller. links right up to xbox and pc and with the 3 button switch ive got a setup for fps and racing games plus one that doesnt use the back buttons when its on the desk

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these at first and then the buttons started to act up. Lots of flaws with this controller. X button works when it wants to. 2 paddles won’t respond so I don't use them anymore. Grip is slippery and gets annoying fast.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Premium Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say this controller can make you better at certain games. Super mega baseball 3 for instance. I bought this controller specifically to play that game. The game has fine touch reticle movements that benefit from this controllers ability to change the tension on the sticks.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that your new Xbox Elite Wireless Controller Series 2 has enhanced your gameplay experience. We're glad that its customization feature has given you an edge in Super Mega Baseball 3, too. Thank you for sharing your experience and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome Controller!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing! It’s very similar to the series 1, but has some great notable upgrades. My favorite new features are actually that it comes with a magnetic charging stand and the fact that it has an internal rechargeable battery. Worth every penny!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re serious about shooters, you have to have a controller like this. Only issue is they wear down fast. Get the warranty

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Not really worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this used and ended up returning it because the left joint stick was locking up and the LB & RB button weren’t not as responsive as it should be.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Elite Series 2 Open Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the controller was perfect. Absolutely perfect. Until I seen it…Stick Drift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller even if it is a bit expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has come a long way compared to the gen 1 version. This feels more solid in my hands and I really enjoy the programmable buttons. Something that isn't well advertised is it comes in its own case that is chargeable as well. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Good controller doesn’t last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but I have had three of them and all three had problems! First two had the left bumper break after only 2.5 months of owning it. I literally treated these controllers like a baby and maybe dropped them 2 times in total. The last one had stick drift so I gave it back and grabbed a cheaper controller w paddles and it works great... if you chose to buy the Xbox elite controller the two year warranty saved me easily 250$

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller on the market! The Series 2 has everything you could want. I know people will complain about the build quality. I had the series 1. Take care of it and it will last, I recommend getting Best Buys protection plan. 2 years is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's About Time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for this controller to be released and I was not disappointed. Minor improvements from the last generation but they were very welcomed. Microsoft should've incorporated a rechargeable battery years ago for their controllers but I guess they wanted the money from the battery companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller really is a game changer. The build quality is fantastic, the customization options are cool, the charging dock and carrying case are big pluses! My favorite feature is the triggers on the back, allowing me to give my thumb a break as well as react quicker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Color really stands out, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a sale and man i was missing out before this purchase. The back paddles and other customization made it more fun to game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Allows more buttons to be assigned. Trigger locks and analog adjuster (both physical key and software adaptable) make the controller adaptable for any gamer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not that much different from the regular controler

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed by these. i thiught they would be a huge upgrade over the regular controllers, but they were not. I ended yp retuning them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Size does matter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller. The only complaint I have is that it is too small and often feels uncomfortable because of it.

    I would recommend this to a friend