Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 17001 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 584 Showing 11,661-11,680 of 17,001 reviews
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best controller I’ve used. Easy to set up and customize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Series 1 Elite controller finally gave out after 5 years. I replaced it with the Series 2 and I am so glad I did. The joystick sensitivity adjustments make gaming so much better. I’d definitely recommend this to anyone thinking about upgrading from any Xbox controller.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like things being broken out of the box, then wowee have I got a product for you. I've had 3 of these things so far and I'm not sure how much I want a 4th.. EVERY SINGLE ONE of these things has had a problem with the left thumbstick. Not just 'oh a problem', but a very specific, 100% reproducable problem. Can confirm using the xbox accessories app. First one, with in a month of unboxing the left thumbstick would produce a random input, it would move the direction you pushed it but give a random value; up was the worst. You could barely walk around. It was awful. Second one had the same issue immediately upon opening. Third one I've had for almost 3 months and now the left thumbstick is producing random input values for left and right. Sometimes right is worse, sometimes left is worse. Depends on the day. Up and down have a different problem, sometimes when you give the stick a quick flick and release, the input value slowly returns back to center instead of instantly. Needless to say, this is marketed as a top shelf, high quality, precision/competitive controller and it's more of a sloppy mess. It's impossible to play rocket league at a champ level with this thing. Apex feels like I'm ice skating all the time and you can't strafe left or right reliably, making you an easy target for even the noobiest of noobs. The best part is, its never a problem with anything else; right thumbstick works perfect, rear buttons are flawless, face buttons are decent (sometimes they double press when you push it once, it's fairly rare tho and could be an xbox live bug since I can pin point it to certain screens usually an on screen keyboard) love the triggers, the dual stage trigger locks are amazing, bumpers feel nice, can store 3 presets, thumb sticks have an adjustable tension attribute, which I honestly think is the cause of the random values. Controller is comfortable, grips are little bit slippery but I don't mind that. I'd rather have a working left thumbstick. For the $180 I spent I expected perfection. I'm pretty sure I'm either going to get a scuff for xb1 or I'm going to get a scuff for ps4 and run 3rd party software to hook the ps4 controller up to my xb1. I've seen the same 3 ps4 controllers get thrown at a tile floor, repeatedly, by 2 different children and it's like nothing even happened. I'm confident this elite 2 would be in 15 pieces if I let them treat it the same. (It wasnt btw, I treat it like a kings crown, never dropped, only handled when necessary, used the d-pad instead of thumb sticks for scrolling menus, etc.)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    .

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a huge upgrade from the stock control. Especially for fps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great makes playing games more emersive with haptic feedback

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite v2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox elite 2 controller is the best thing you can buy for your gaming experience. One problem this controller has though is the joystick may ware out faster than you think so definitely buy warranty to swap when you feel controller drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller that has lots of useful features

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and sturdy controller. Even with the size of my hands, the controller sits in there well (hands are kinda small). Remapping feature is really nice, and the shift ability also. Works well on my pc and Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good but can be beeter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it’s a great controller but it can break very easily unlike its predecessor only lasts me a year but a warnty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Xbox controller you can get right now The quality and feel of it is premium If you want the best controller this is it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ELITE FOR A REASON

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by FAR the best controler I have ever had. I have tried just about every Xbox controller and the xbox Elite 2 is smooth percise and super responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing controller. Paddles are great for any FPS game.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Almost Perfect

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is absolutely amazing, but it did get stick drift after a couple of months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impecable service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service is always amazing and for this recent purchase u was thrilled with the customer service 5 star all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic wireless controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for grandson who has CMT that effects the nerves in his hands. This controller has increased his ability to be competitive and he now enjoys game playing and communication with game players world wide. I understand it is compatible with the new Xbox coming out in November.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      A brand new Xbox Elite Wireless Controller Series 2 sounds like a wonderful gift for your grandson! We're glad that it has enhanced his gameplay experience, too.

      It's true, this controller will be compatible with Xbox Series S/X when they release this November! Thank you for sharing your experience.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick drift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These elite controllers have stick drift. I bought three of them. Hopefully the elite three will be better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent color contrast

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality of materials, it looks aesthetically better than the previous series, I don't know what difference it has inside if it is true that they made improvements to the errors of the previous version.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    I'd recommend the regular controller for the price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll be just fine with the regular controller. This might be one of the most overpriced video game accessories I've ever purchased, even at a reduced rate.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Highly recommended

    |
    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I like the controller but it gets sweaty- compared to other controllers. Overall good controller. Paddles are fire.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller my son has

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller. Comfortable, looks great till this day it’s still going strong. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Xbox elite series 2 controller is a must buy !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the series x bundle and wanted a more high tech controller and this is it ! In my opinion this is better than a scuf custom controller . Between the added accessories and design of this controller you can’t go wrong .

    I would recommend this to a friend