Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17162 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 17,161 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Smooth!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This red Xbox controller is ! The color is bold, the feel is smooth, and it connects instantly. Super comfortable for long sessions and works perfectly on both Xbox and PC. Definitely worth it if you want something that stands out.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Best controller for reliability

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to reliability and performance, the Elite series stands out as my top choice. Since the introduction of the Elite 1, this controller has proven exceptional. It outperforms its cheaper Xbox counterpart by a long shot. The ability to where Customization is key to a gamer style of play this controller is it. It enhances your gaming experience with the upgraded thumbstick pegs and button mapping flaps, making it the ultimate controller for PC gaming and Xbox first-person shooters. I Couldnt be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average controller, if you own the elite 2 parts or buy them with it its a slightly above average controller. It has a great feel to it, a tad lighter than original elite series 2. Unfotunately I recieved 2 that withing 2 weeks of recieving i realized was plagued with the same rb lb double or triple click. If that issue was panned out it would be a better buy. The thumbsticks do seem to be better put together than original elite 2, no stick drift out of box. I wouldn't reccomend unless you have the parts for elite 2 already as buying them will net more than just buying elite series 2. Even if you do have the larts be aware you still run the risk of infamous double click.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Nearly Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is pretty fantastic, and a remarkable upgrade in a few ways from the previous version. It has better paddles that are a little snappier, so you wont accidentally depress them in the heat of the moment of gameplay. It has better sticks with a bit more control to them. And it has the ability to charge on a little stand that comes with it, which is super nice to have. The part that has bothered me are the AXBY buttons. I have gotten three of these thus far since I decided to purchase them through Best Buy, and the Y button specifically, on all of them, has to be depressed at exactly the right angle in order for it to connect and follow through with the input. Apparently, this is just a quirk of these controllers, which for the amount of money you spend on them, is really unacceptable. I believe this can be fixed but it requires you to pull off the front face of the controller, and I'm not ready to do that yet. Just know that this has a potential issue with the buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    A very expensive controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller and has great features, but the price is too high. Yes, the grips are better and the extra buttons are cool if you remember to use them,but i always forget. I had 2 others that i had to return cause the Bluetooth would disconnect all the time and had to plug in. The switch in the back snapped off my other one. I am on my third and hope its the charm. Nice long battery. You can change the buttons and how it turns. If it was 80 bucks cheaper, it be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 4 out of 5 stars

    Xbox Elite Series 2

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Precision gaming unleashed! Customizable buttons, paddles, and thumbsticks make this controller a game-changer. Ergonomic design, long battery life, and seamless Bluetooth connectivity. A top-notch choice for competitive gamers and anyone seeking precision.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller fits nicely in your hands and gives the most comfort while playing your favorite games. The extra paddles give the opportunity to really get into the game and have an advantage over others. Built in batteries are nice. Charging station is lovely. Case being able to allow the cable through it is nice as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's awesome to hear that your new Xbox Elite Wireless Controller Series 2 is a comfortable fit. We're glad that you're enjoying its extra inputs and internal rechargeable battery pack, too. Thanks for sharing your thoughts, and we hope you win a lot of game matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Elite xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller can be customized if you're playing a sports game or a racing game or a shooter. Game, it can be Customize has four different settings.That can be saved if you are playing a certain game i give thus controller a 10 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good quality but expect some stick drift on day 1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is better than a regular Playstation or Xbox controller. I've also used Scuf. The paddles feel better than any I've used. The overall value of this controller is great - the ability to remap any button is huge, along with setting up multiple profiles for a few different games. A lot of custom controller manufacturers don't have their own software to do this and won't let you remap on the fly. Also, the ability to adjust the tension in the thumbsticks is amazing! In the hands it's comfortable, feels like quality (not cheap plastic), and looks clean. Expect a little bit of stick drift on day one. Mine was actually so bad I replaced it a week later and got one that wasn't as bad, but still has some drift.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Overall performance

    Rated 5 out of 5 stars

    Treat yourself with this controller!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best controller I’ve ever used. The premium feel, customization and long battery life is not be over looked! If you’ve been on the fence about getting the elite series 2, take the plunge you won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller for me

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kind of hesitant on buying this over the regular xbox controller (I'm a PC gamer) but I'm glad I did. I didn't like having to change batteries and I wanted to have something more customizable and this fits the bill. I've gamed for hours and it's so comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Pretty cool how you can remap the buttons and have different profiles. I really like how it comes with a case to keep my controller dust free. Works great for me

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good but not as good as you think

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite 2 core is a good controller, but it has a different feeling than the Elite 2 in general. Mind you, I bought the Elite 2 in 2019, and it was completely rubberized, the buttons had a very premium feel to them and such. The core, doesn’t quite have that feeling. The buttons feel good, but not the same as my old controller. That could be because Microsoft lowered their quality for everything, or it’s the because the core is their “budget” version of the elite. Or it could be they just redesigned things in those past 6 years, who knows. Either way, it does the job very well, it just feels a bit different. Mind you, for $130, I expected it to be much better!

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Absolute Elite

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th Elite controller. They're very good for competitive players, but can easily use them for casual laid back gaming. Has plenty of customizations and sure is pretty to look at. I would recommend getting the Geeksquad Protection though, as the controllers tend to drift after a year of use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Favorite Controller

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for over a year now and this is my honest opinion, probably one of the most durable controllers ive ever had, the only issues im experiencing now is the left LB button has trouble sometimes and some stick drift but what controller doesnt

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Feel

    Rated 5 out of 5 stars

    Bet Controller...Period!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! When you open the box and pick up the controller for the first time you will notice the difference right away. It just feels right in your hands and works well. The extreme customization is amazing. I love being able to switch from Forza to CoD with the press of a button. Its expensive but totally worth it for dedicated gamers. Battery life is unreal!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're a fan of the sturdy construction and customization features of your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its long battery life, too. We hope you have a lot of fun with your new Elite Series 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Wonderful controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a big fan of the elite series one controller and for those who are the same I will leave these comparisons if you're trying to make a decision on whether to buy the new one. The grip has changed from the soft touch to a more textured rubber. I'm not as big of a fan of it but that will be personal preference. The paddles have been improved, previously The originals were so large that I would usually take two off because they would get in the way. They have now shrunk them and shaped them in such a way that I can comfortably hold the controller while leaving all four on. The shape of the controller is still the original and not the newer design of the series X, which is unfortunate because I believe the series X style is a more comfortable fit. There's also no new share button and the profile button cannot be programmed to become the share button. I have yet to experience any stick drift or any of the other common problems that seem to occur with the elites. However, I have only owned this for a month and I never experienced any of those problems on my original. Overall, I believe if you were a fan of the original Elite you will be a fan of the series two.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Matt,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the updated paddles. We hope things continue to run smoothly!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Best xbox controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller, i like the weight of it, doesn't feel cheap!!! Also perfect if you want to upgrade or replace a older elite controller, just transfer your part from one to the other!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel

    Rated 5 out of 5 stars

    Best xbox controller period

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever held, when I bought this it was a returned item and marked down by 60$. I found that the controller had its analog stick tightened which I fixed myself with no issues since. probably the cause of the return. It has a very nice metallic feel to the controller and feels sturdy the sticks feel just as high quality. It is very nice to have a charging doc and its battery life is insane coupled with the doc. If you remember to place it on the doc when done with it, it will never lose power on you. The modular nature of the buttons is nice and the back panel triggers are nice. I have programed these back triggers for additional inputs on the application reWASD on PC which I recommend if you wish to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller no drift with replacement parts. Really durable and comfortable to hold

    I would recommend this to a friend