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Customer reviews

Rating 4.4 out of 5 stars with 17004 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 590 Showing 11,781-11,800 of 17,004 reviews
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    1 year review - Don’t waste your money.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I had the elite controller 1st generation, and it stopped sending audio to the headset. I thought that it was my headset so I bought a new one. I had the same issues with a new headset. I found out that it was actually the controller. After my elite 1st gen failed (after about 1yr.), I bought the elite 2. I figured the failure of the first may have been a fluke. However, after about 9 months, the elite 2 started to have issues with headset audio… Which happened after “A” button issues. Then, I started to have issues with the controller randomly disconnecting from the xbox in the middle of gameplay. Now, it just totally failed. All of a sudden (middle of gameplay), half of the buttons stopped working. Tried resetting the Xbox, resetting the controller, and still not working. Don’t waste $200 on a controller that only lasts 1yr. Happened with my elite 1, and again with the elite 2.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A must for any gamer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase yet , makes gaming so much easier. The keys are smooth and flawless and help keep an edge on combat gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic remote. Improved on the original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my original Elite remote to this one and I am finally able to use the rear buttons. For some reason the original remotes rear buttons were to large/long and I would accidentally press them all the time. With the new remote they’ve improved on that a lot. Great remote.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 3 out of 5 stars

    Not worth 100$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control but I started noticing a lag on the right trigger and “A” button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality build for gaming performance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite 2 controller is a major improvement over the first generation with refined components and built in battery. The additional thumbsticks, dpad and charging cable all stashed easily within the super nice carrying case...perfect for Xcloud streaming sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than i thought it would be. Increasing the trigger sensitivity is a game changer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent controller but broke quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but didn’t last long. My son gets a lot of wear and tear on controllers but I was hoping this higher end one would be more durable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I wish I bought it sooner and I like it better than PS5 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noicceee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love the color and glad I dont have to pay for all the other accessories that I already have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know why i waited so long to get one of these. love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read good reviews about using this controller for online gaming. It took some time to get used to this, but well worth purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for gamers. I love that you can customize the controller button layout. The ability to swap out the thum sticks for the classic 360 style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Stuff!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, would recommend to a friend! I have had no issues with it, it fits my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down my favorite Xbox controller they do tend to have a 2-4 year lifespan though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Only controller I will buy for my husband!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best xbox controller out there currently.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best xbox controller out there. The options to remapp 4 buttons and stick tension adjustments is superior for this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    elite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good control, nice feature really smooth in the bumpers i like how you can change how hard you can push on the awesome interchangeable back paddles

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Elite controller is poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th time purchasing out of warranty. (1-3 were all the first gen elite controllers). 1st controller had stick drift even with dead zones set crazy high. 2nd controller right thumb stick was pressed and never retracted. 3rd controller the battery would die after 10 min of use (had to use wired). Decided to give a shot at the second gen elite figured they might have ironed out their issues AND NOW MY 4th has unbelievable controller drift. I will never buy a overpriced controller again from Microsoft. I’ve wasted almost 800 I’m just happy this last controller took a **** before the return date was up. It’s sad because I really loved the controller but I can only take so much abuse. I will be returning tomorrow

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All around good controll

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control plenty of features above the charging case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Excellent purchase I am very happy with my purchase and excited with the use of this controller and the software that is available for it.

    I would recommend this to a friend