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Customer reviews

Rating 4.4 out of 5 stars with 17004 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 593 Showing 11,841-11,860 of 17,004 reviews
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband absolutely fell in love with this controller. He was so excited to have certain settings available with a push of a button for each game he played.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the fence, but worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller definitely makes playing games much better, the customizability makes every game more enjoyable. I was on the fence about getting it first, but this is definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and very sleek. Hopefully it will last longer than the basic controllers, which seem to have a two year lifespan max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity for COD players.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. Being able to run and reload without taking my fingers off the face buttons is absolutely game changing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was one that I had my eyes on for a long while. After finally receiving it, I was a bit disappointing at how similar it feels to the other Xbox controllers. Besides the excellent controller grips and color, the thumb stick sensitivity is like the regular Xbox controllers. Xbox controllers in general have a bigger gap when it comes to precise thumb stick aiming than PlayStation so it was disappointing to see that the elite controller is the exact same when it is advertised as being able to set your thumb stick sensitivity. This is nowhere near the same sensitivity as Returned after a few days of testing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Booooo!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little unhappy about this not coming with the paddles, but that is probably on me for not reading the description well enough. But selling them separately is an idiotic premise!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller . I’ve heard pros and cons but it’s been good for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and great overall product. Got a great deal on a open box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were very professional and courteous. I really appreciate the detailed appliance set up as well as post instructions as to operate. Thanks Tony Cavender

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you use all the features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it if you plan to use all the features. One thing i would strongly recommend is the geek squad warranty. Trust me on this one. Its worth the cost for peace of mind.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    DO NOT PURCHASE THIS CONTROLLER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT BUY THIS CONTROLLER. I have purchased this controller and it is gauranteed to break. The buttons will become unresponsive after about a month of use. If you go through manufacturer for warranty they do not do a swap they will attempt to repair. The repair will not work and they will eventually swap it out after you've been without your controller for a month. The replacement controller will last about month. They will eventually send you a used controller that is no longer under warranty so they so not have to deal with you. I have purchased this controller 2 times because I had hoped maybe they have improved on their product after they swapped mine out with one that is not under warranty, but the quality is still bad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I've ever used

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is, far and away, the best controller I have ever used. It's certainly an expensive item, but it's definitely worth the price of admission. Triggers feel great, rubberized coating is wonderful. Swappable sticks are cool. The cupped d-pad is worth it alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller makes playing games more enjoyable can adjust just about anything you would want to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Fantastic Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller exceeded my daughter’s expectations. She loves it. The controller is easy to handle. I would definitely buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too much different compared with the lower price version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son so happy with this purchase as it is my second one as I washed the first one in bed sheets. A big expense that was my fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will now always have a pro controller let's just say that. Really high quality and ability to adjust the triggers makes playing call of duty a lot better. The controller is more comfortable as well. Definitely a sturdy build.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tommy,

      We're happy to hear you are enjoying the customizable interface and programmable features of your new Xbox Elite Wireless Controller Series 2! The in-game control it offers is truly next-level, and we're thrilled you've seen an improvement in your gameplay thanks to your new device. We're glad you love it! Thank you for taking a few minutes to share your experience with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    AWESOME!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever used. I've tested and purchased most high-end tournament ready controllers in my day and this one is a clear cut winner. Great build quality, excellent customizations and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to assign the back buttons for ease of gaming. The triggers can be adjusted on the Xbox during setup for sensitivity. Love it. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was an own box and cane in perfect condition

    I would recommend this to a friend