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Customer reviews

Rating 4.4 out of 5 stars with 17004 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 597 Showing 11,921-11,940 of 17,004 reviews
  • Rated 5 out of 5 stars

    Great Customation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the triggers on the back and overall build.Ive read about some issues with quality but I have 2 of these two and haven't had any issues.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controlling in May 2020. 5 months later (October 2020) I have some pretty severe stick drift on my right stick. Microsoft has extended the warranty to 12 months on the controllers due to a lawsuit concerning stick drift but now I have the hassle of having to mail it out for repairs. At this price point I feel like this controller should be pretty close to bullet proof. Especially only after 5 months use. Perhaps look into a scuf controller as they just released a new line for xbox.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Buy warranty

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller when it works, I’ve gone through 4 of them because of wear and tear. Within 6 months i have to get another one, definitely buy warranty if you’re getting this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The solid construction and quality of the Elite controller for half the price. Who needs case, extra buttons, and fancy colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ILoveLadyboysPlsDontCriticizeMe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade from the past elite controllers… A button still has problems getting stuck though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it if you can swing it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been contemplating getting an elite controller for years and it meets all my expectations. Love the adjustable analog sticks and having an option for convex stick for left side. It's a lot of money, but still cheaper than PC gaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are so glad it met all of your expectations. We hope you continue to enjoy the customization options!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Stick drift out the box

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre gonna spend 200 on a controller get one with hall effect sticks the elite controllers just dont compare

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great response and feel, but does seem to lose connection at random times. But reconnects after a few minutes. Hopefully an update will fix that issue. Other than that, it’s the best controller I’ve had yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good- still trying to get a full customization

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an improvement over the standard controller and it is nice to be able to customize things such as trigger pull depth and the control pads, but not 100% sure it was worth the expense.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you've noticed the many enhancements and improvements we've made in the design of your new Xbox Elite Wireless Controller Series 2! We've built your new device to offer our users the most in-game control available on the market today, and couldn't be happier you have found it suits your needs as a gamer. Thank you for sharing your thoughts! We appreciate your insight, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Elite control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there. Abke to adjust to your own preference, but a little costly and get the insurance on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet open box deal. Get yourself one. Bought 3 and none of the recipients had any complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best controller I have ever used

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if it’s worth 180, but hands down the best controller I’ve used. It feels real good in your hands, and customizing the thumb sticks feels great. I use it on my pc and I had to buy the Xbox Bluetooth adapter

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that Xbox Elite Wireless Controller Series 2 is the best controller you've ever used! We're glad that it's a good fit for your hands, too. Thank you for sharing your experience; we hope you get a lot of use out of your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with responsive feedback and great placement especially for the paddles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box ftw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box saved me over $80 and the controller was as good as new, not a single part missing. Save your money, buy open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original xbox controller to get a more competitive edge and Ive gotta say my game has approved tenfold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert level input controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is very sleek and worth the price. Has helped me immensely with my inputs on Street Fighter 6. Really good purchase, with no regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing product honestly I use it daily!!! But one thing I did notice is that it constantly disconnects, especially when I’m in the heat of battle lol!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. So far loving it. Enjoy the color to match my theme of my room.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Xbox elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely garbage and waste of money,it constantly disconnects from Xbox at random times not to mention it won't stay charged at all no matter what I do.Ive used it nearly a month and it already has stick drift which is ridiculous so I'm my personal option just buy a regular Xbox remote don't waste your time on this crap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance improvement was immediately noticed. I got $40 off retail on the sale and couldn't be happier. My only complaint would be they only provide on long thumb stick and you cant buy another one easy.

    I would recommend this to a friend