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Customer reviews

Rating 4.4 out of 5 stars with 17004 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 599 Showing 11,961-11,980 of 17,004 reviews
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Elite Series 2 on a (slight) budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller that feels a little better than the Elite Series 2. The discounted price comes from not bringing a dock, paddles and interchangeable thumbsticks/Dpad. If you don’t use those, this is a great deal. You can still get the pack seperately with those additional items if you’d like. The only thing I miss is the dedicated share button. You can set another button as a command but I still prefer a dedicated one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft-Elite series 2 Wireless Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our grandson is enjoying his elite series 2 wireless controller for x box one and series S. He said It works great no lag time. He is so glad he got this for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Best Controller for Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 1st party controller in the business. MS finally listened and fixed the crap shoulder buttons on the Elite 1 version. Ive used this version since it came out and love it 2 years in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect controller for both Xbox and PC hands down. If your not sure on one to get just buy it you will not regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 2 out of 5 stars

    Buy the Warranty

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like the original Xbox Elite Controller. The original one is more resilient than the this one. The back buttons to control the triggers both broke off on the first day. It feels cheaply made. Whatever you do, please make sure you buy the warranty. It is worth it no matter the cost because you will need to use it soon. With that being said, I will say the controller does feels good when I’m holding it. It is just cheaply made and easy to break.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Open box elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order a open box controller, was in very good conditions, works well with no problems, would recommend to anyone that needs a new controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for online gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to play games on Steam. Greatly enhances response time and smoothness compared to stwndard controller that isnt quite compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for online gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to play games on Steam. Greatly enhances response time and smoothness compared to stwndard controller that isnt quite compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent controller in every way! Especially love the adjustable thumbsticks! The red seems to show more dirt in the thumbsticks though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and a mix of the colors I may have to do a mix of color on the controllers or in Microsoft lab lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. With the ability to map out every button makes it easy to play the games with the set up I like. And with 3 different custom saves, allows me to play different game types without constantly going to the options menu.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great product however does have a drawback of the right bumper not working properly after heavy use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⁹My husband loves it. Got it for his Birthday. Wish you could get it more colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with Elite!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned so many new things with this controller. I like basic, but Elite is wayyy better! I have a fast trigger finger and this makes it that much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Core 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vontroller but after about a year and a half, paddles started going out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the controllers and the customer service it was super nice, always get my items from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas present and my kids were excited to get it. They were adjusting all the knobs the moment they got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loved it!!! Easy to use and works great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good but shipping was bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for 1 day shipping and it took a week but the controller came and still is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the previous version. A little more expensive but you get what you pay for. The whole thing feels solid and sturdy and comes with lots of ways to adjust to your liking. Buttons and paddles feel great and the “charging dock” is a good addition.

    I would recommend this to a friend