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Customer reviews

Rating 4.4 out of 5 stars with 17006 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 611 Showing 12,201-12,220 of 17,006 reviews
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth the purchase. Bought to replace my aging elite 1 controller. I was hesitant because of the internal rechargeable batteries as I prefer to change out batteries as needed for my own rechargeable ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He says its faster and helps him in gaming so ill just take his word for it.lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Series Core controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series Core controller is exactly like the Elite Series 2 controller but it doesn’t come with the removable paddles, thumb sticks, dpad, case and charger base. If you’re fine with charging your controller on a wall outlet and don’t need any of the accessories that come with the Elite 2 controller or you’re replacing a broken Elite 2 controller, the Core controller is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller the condition of the open box item was indeed excellent and customer service was excellent as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, I would definitely refer this store to more people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt, it is an excellent product, it has made it much easier for me when playing, 100% recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Controller I ever used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, BUT i do wish they lasted longer. this is my 4th or 5th elite controller. For the price they charge it should be much more durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller on market.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all the official controllers for voth pa5 and xbox. If youre a pc gamer this is the best constructed controller there is on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super cool

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother as a gift and he has loved it ever since receiving it. its really cool being able to change your controllers buttons. I hear once you get used to theback buttons you become a better gamer

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad your brother loved his gift. We hope he enjoys the customization options and has fun gaming with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    High end controller !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my husbands birthday ! He kept having trouble with his old classic Xbox controller. Now he is happy and doesn’t complain since this controller can be adjusted according to your liking and comfort.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      A brand new Xbox Elite Wireless Controller Series 2 sounds like a fantastic gift for your husband! We're glad that he's happy with its customization features, too. Thank you for sharing your experience; we hope your husband continues to have a lot of fun with his new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Bumper bummer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller lasted a few years before the right bumper broke on me. I love everything about this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to the elite 2 and dont regret it at all. Its been a great controller and has great features too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    originally bought the Turtle Beach Recon controller, but was having problems having it turn on my X Box. This on the other hand, had no issues. Also enjoy the interchangeable thumb sticks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with a lot of customization to it definitely one of the most responsive controllers that are wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for my broken elite 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same controller as the regular elite 2, just newer. And hopefully they fixed the bumper issue with these. Otherwise, very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox elite controller series 2 is amazing. They feel great in your hands and the quality is up there. A lot of customizable options and buttons. A little pricey but worth the price if you are a series gamer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bobby,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the quality and customization options. We hope everything continues to run smoothly!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on my grandson’s Christmas wish list. He was really excited when he opened it. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the series 1 for about a year now and was seriously impressed with series 2. The drift is starting to show but as with any controller purchase it’s recommended getting the warranty extended through Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part, but sorry that you're experiencing an issue with thumbstick drift. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Really like it, but not exactly LOVE it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handle mostly decent functioning, sometimes buttons don't always perform functions when hit which can be very frustrating with fast-paced real-time gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick and compact

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for over a year and it’s still in great condition and works perfectly. Love how compact it is

    I would recommend this to a friend