Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 17006 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 612 Showing 12,221-12,240 of 17,006 reviews
  • Rated 5 out of 5 stars

    Best controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite 2 is the best feeling controller I have ever felt. The hair triggers are amazing and the ability to adjust the tightness of the sticks is incredible would highly recommend this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great just wish it had a detachable battery so I can swap out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good control

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good control the triggers will allow you to adjust distance the triggers can travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better quality build than previous model and the internal lithium battery is too notch. Adjusting sensitivity of thumb sticks is nice touch and overall responsiveness seems better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my dad and he loves it! Hes 66 and plays video games like a teenager. Bought yhis for his birthday last month. He doesnt even use his other controller anymore and now wants a new headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tbh!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly cannot find a single flaw on this controller. I’m also not quite sure how Microsoft or anyone else could top this. It is pure perfection in your hands. The price is absolutely worth it in my opinion.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear you are enjoying the Xbox Elite Wireless Controller Series 2 and its features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for 10 months and have some issues but overall very good

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great color option!

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Already have 4 elite controllers--2 series 1 and 2 series 2. Just bought this one because I like the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller, buy additional warranty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, it’s the most configurable abs comfortable controller on the market with tons of features. Cross your fingers and hope you don’t get stuck drift. Buy the Best Buy warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new Elite to replace my other cheap Microsoft controllers. You can tell they put a lot more effort into the manufacturing. Easy to setup and bind keys on different profiles. I’d buy this again even if expensive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on upgrading to your new Xbox Elite Wireless Controller Series 2! It's great to hear that it's been easy to set up and start using. Thank you for sharing your experience; we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Nice! But could be improved!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but it is troubling to see how many of these high dollar controllers simply wear out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to use with the PC. Glad i was able to sync with my PC with no issues. Was surprised it didnt come with a USB cord though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller and makes FPS a little easier. But wished it came with all the back buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is Elite.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Controller is great for gaming on PC. It can handle any games I can throw at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controllor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller it’s very sold makes playing games very easy an more fun got it when it was 40.00 dollars off as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    elite controller review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this product a couple of times over the years. It is a good solid product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller to use on my PC and I love it. Links wirelessly with out any problems every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My 4th controller.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t use anything else but I feel like they get worn out way too fast and often. They need to be made with better quality. If you’re going to purchase it, but the warranty with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to replace a series 2 controller without buying an entirely new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Splendid

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a bit getting used to but highly recommend if you involved in competitive gaming. The adjustable triggers and thumbsticks are amazing

    I would recommend this to a friend