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Customer reviews

Rating 4.4 out of 5 stars with 17006 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 619 Showing 12,361-12,380 of 17,006 reviews
  • Rated 5 out of 5 stars

    Great option for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the previous elite controller. Love the new cord that comes with this one. The power cord is long and comes in handy if you sit a little distance from the Xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok remote control just feels a bit cheaper compared to the old elite remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to my son's xbox x. Makes his game play more intense and fun.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 1 out of 5 stars

    Only if you want to buy one every year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this controller unless you want to spend this much money on some crap that will last a year max. The left and right bumpers will break. I’m gentle with my controllers never dropping them and the stock controllers never broke down as much as this one. Idk what a better substitute would be. I’m buying a Wolverine chroma v2 and hoping it’s more reliable than this expensive piece of junk. Lb and rv have been a must for me and this controller fails the test In the first series AND THE SECOND SERIES. They don’t care they will sell it cause of the credibility they have. Probably won’t fix it in their third try around cause we buy it anyways

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built strong controller . Its awesome that the parts are interchangeable also! Works amazingly with pc gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breaks way to easy for the price after a few months stick drift and imputs not going through any $60 controller will be better only plus is the integrated battery and weight feels more luxurious being heavier.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t feel that this provides any real advantages for the money, just too expensive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Back buttons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is bigger than the traditional controller and the extra configuration of the back buttons helps alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the Game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This core system helped me recover from loosing my main elite controller. I reused all the parts with thus saving a lot of money in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came fast and I love it. The elite 2 controller has been a huge upgrade from the previous model . Best Buy had it to my house in a couple days after ordering .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the add-ons weren’t so hard to come by. But sturdy, and I like the customization.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great product great controller good hold good thing

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    The Last Straw

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is garbage. How can you develop a 'series 2' upgrade to an existing poorly executed premium controller and produce an even worse product?!? It is unacceptable to pay a premium for a product this unreliable. Stick drift WILL become an issue within a year of owning this product if not just outright failure of the left thumbstick. More than likely your issues will begin to occur right after the paltry 3 month warranty expires at which point you have to pay Microsoft an additional $99 for a replacement/exchange that is defective upon arrival. I paid $179 for a premium controller that I know actually penalizes me in competitive play...it costs me matches in online competitive play. At this price there should be flawless execution and performance... it's 3x the cost of a standard controller! I've been through the RROD (red ring of death) fiasco with the Xbox 360, the nightmare that is the first Elite controller and now this! Final straw Microsoft...you milked me for the last time! It doesn't matter what the specs of your box is if the interface (controller) between that technology and the user is flawed. I haven't owned a Sony product since the PS2 but I am going to purchase a PS5 this fall... Microsoft, you just lost one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Wireless Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote worked great and was everything I expected. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this controller and the left sticc was already kinda messed up. BUT WHO CARES MICROSOFT AND BEST BUY ARE THE BEst!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good until the left trigger or paddles are unresponsive Lol

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price everything is perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, looked very new and came with no wear and tear. just like brand new for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a Household of gamers. a little investment for an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons absolutely love this controller! It's really pretty reasonable price for the quality.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Not worth the money now. breaks in 25 days.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this was a good replacement for my Elite 2 I paid full price for. Just move sticks and paddle over. Problem is that the left joystick failed after only 25 days. Play about 2 hours or so every other night with friends. So this had alot less time than my scuf (that still works). I like the weight of the elite controllers. Very disappointed. Got a replacement because I am a Plus customer. otherwise I would be SOL and out $114. Microsoft quality is beginning to suck.

    No, I would not recommend this to a friend