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Customer reviews

Rating 4.4 out of 5 stars with 17006 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 629 Showing 12,561-12,580 of 17,006 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the customizable features and the controller feels great in your hands. 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best controller i ever had it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller i ever had it, because everything its feel like good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thinking I was crazy to spend this much money on a controller but it is well worth it. Being able to customize and program buttons is really helpful. The reduced trigger pull is great for FPS games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Rick,

      Thanks for letting us know how Xbox Elite Wireless Controller Series 2 has enhanced your performance in first-person shooters. We're glad that it's been worth the investment, and we hope you win a lot of game matches with your new Elite Series 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great for FPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller overall but durability is definitely lack luster to say the least

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition and it all works fine. Great purchase, thanks Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open box was defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After receiving the open box product which was allegedly labeled as excellent, i really enjoyed how responsive the controller was. I quickly noticed that the internal battery no longer held a charge since the controller would immediately lose power once disconnected from a charger.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth spending extra money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i got this one to match my black elite controller, it doesnt come with the nice packaging box to put away your controller like the other one did. It was about $40 cheaper though. I do think it runs really smooth though! But if youre willing to spend $$$ on a controller, go with the originial elite 2 controller for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Smooth while playing a competitive controller is the way to go if your into comp gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox remote is an excellent product. The buttons are smooth and move effortlessly. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best conroller on the market and easy to configured. Can't wait until the Series 3 come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series 2 Elite Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Elite controller is about the cost of 3 normal controllers, you really can't be the build quality on it! Make sure to get the Geeksquad Protection Plan with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Charles,

      We're glad it was a good investment for you! The performance and in-game precision hosted by your new Xbox Elite Wireless Controller Series 2 is unlike any interface on the market today. We're thrilled you have found it to suit your needs as a next-generation gamer! Thank you for sharing your feedback with the community. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    TBH - keeping it real

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. much better than the cheap $50 ones that are sold right beside it.. you are better off spending a little more to get this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller the back tabs were confusing at first but ive gotten better with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome new controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv it..smooth and responsive...feels so much better than my old one

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick drift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how but stick drift is already an issue within first month of use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, but open item not up to par

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got open item in excellent condition. Definitely don’t think it was tested cuz it was good at best.. some of the buttons didn’t work, but was able to get replacements at a low enough additional cost so I swapped them out and now works okay. Rubber grip is misaligned so kinda bubbles out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool item easy to used alway going to used this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent remote. Love that ypu can recharge ot instead of replacing the batteries.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller but still needs work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back buttons for the trigger sensitivity are poorly designed the rubber gripping that was used easily came off highly recommend getting the extended warranty.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your Xbox Elite Wireless Controller Series 2 for the most part, but sorry to hear that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. If your Elite 2 is within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite controller 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go back to the original controller the triggers are my life

    I would recommend this to a friend