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Customer reviews

Rating 4.4 out of 5 stars with 17162 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 17,160 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift my son loves it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller for my son as a gift for his birthday and he loves everything about it! Great purchase and I got a deal on it ☺️

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Game-Changer Controller for Apex Legends!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just grabbed the Microsoft Elite Series 2 controller and it’s been amazing for my Apex Legends sessions! The build is super solid, and it feels premium in my hands. What really stands out are the paddles at the back. They make a huge difference in fast-paced games like Apex. I can jump, reload, and do all sorts of moves without taking my thumbs off the sticks. It’s been a game-changer for sure, making everything more responsive and upping my game. The battery life is great too, lasting through even the longest gaming marathons. If you’re big into games like Apex, this controller is a must-have!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not so "elite"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying these controllers for years. They perform very well and feel great in your hands. The biggest problem is they get stick drift within months of heavy use. I buy 2 of these every year. Other than that its an awesome controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Best controller out there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many different brands of controllers and this is by far the best one yet. I own an elite and many scuff and I believe there is no comparison. The elite two is rechargeable with three settings for trigger stops and perfect grip and balance even better then the first elite. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Simply the best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best!! Out of all the controllers I’ve used the elite series 2 beats them all! Vastly improved from the series 1. Heavy feel in your hand, superior battery life, fully rubberized, interchangeable control sticks which the tension can also be adjusted, trigger tension can also be adjusted. 4 additional triggers can be added although I don’t use them because the way I grip the controller I accidentally press them sometimes, so you can conveniently remove them or only use the ones you want. Multiple users can be saved to the controller for different configurations as well. Highly recommend paying for the geek squad protection plan, as it is a replacement plan. So if ANYTHING at all ever goes wrong with it they will replace it with a brand new one. My sticks started drifting so I brought it in and they replaced it with no questions asked, they were out of stock so they just shipped it to my home and had it in 2 days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the charge lasts long I definitely want to buy another . It works great I haven't had any issues with I've had it for roughly a month now .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Best controller out there.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great controllers. The battery life is awesome, i do get about 40hrs of play time if not a little more. I like the customization of the controller, fully mapping buttons yo my preference and has also definitely made my gaming experience much better. The only con to this controller is the price but they last do much longer. I currently have 3 of them, 1 for each of my consoles and my oldest one is around 5-6 years old and still no issues. I woulf definitely recommend even if have to save up a little longer for it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Buy now great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work greats never dies during long gaming sessions even when powering a headset. Super customizable very durable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, no issues with it. I only gave 4 Stars since I purchased an open box excellent and it did not contain the charger for the case or all of the joysticks. My local Best Buy was unable to assist me further.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best controller on the market hands down

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Elite 2 controller is the best controller on the market. I've used them for years and they're well worth the price. If you're not a fan of using back paddles then the Elite Series 2 core is perfect for you. It took 1000s of hours for mine to develop any sort of stick drift, the average gamer will never encounter this problem, even then it was minimal. If you do use paddles, the placement of these is spectacular. They fall exactly where you lay your fingers naturally and are crisp with firm presses every time. The grip is nice and the design is great. 5/5. Perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Best gaming controller out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for about a month already and it’s the best quality and comfortable has amazing grip and the internal battery is amazing last so long on charge I’ve only charged it three times so far the type c is amazing too I can plug in real quick without messing up the port

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Richard,

      It's great to hear that you consider the Xbox Elite Wireless Controller Series 2 to be the best controller available. We're glad that you're enjoying its comfortable grip and internal rechargeable battery, too. Thank you for sharing your experience; we hope you have a lot more fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Controller.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this type if controller for about 8 years now. I really enjoy the weight and the button response. The customizable features are what makes it funnyo use whether its a FPS, RPG or racing. Having the buttons on the underside makes all the difference

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, so I've never had an elite style controller before, but after awkwardly attempting to multitask in games with a regular controller, i decided to bite the bullet and buy this thing. The last two controllers i had were regular and didn't last long. I've only had it for about a week but it is AMAZING. The extra controls allow me to do multiple things at once and I don't think I'll ever go back to a basic controller. This works flawlessly. It feels great in your hands, customization is a breeze, and mapping is very easy. The battery lasts a really long time, too. I fully charged it before using it and I play around 12hrs a day, and the battery life barely lost a bar after a week. I know these are notorious for having issues, but mine has none. I will only update my review if I start to have issues. I received it on 5/17/2020, so if I haven't updated with any issues, you can safely assume it's still working perfectly! Highly recommend!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that your new Xbox Elite Wireless Controller Series 2 has been working flawlessly for you. We're glad that you're enjoying its customization features and extra inputs, too. Thank you for sharing your experience, and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Customization, Weight

    Rated 4 out of 5 stars

    Best controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is just amazing. Also you can change the color on the controller where the xbox logo is. The weight is just perfect and the customizing is endless. Worth the buy

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Good controller but the bumpers give out

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great however the bumpers eventually give out and stop working. I am not a rager and I never throw or bang my controllers. However, my bumpers still have given out where it doesn’t function properly to where I had to use the paddles instead for it. The paddles do not come with the controller so I ordered an extra set from Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start with this beauty of a controller. I love how well it responds to the games I love to play, to the ease of use for the in game system customization. It feels really great in the hand even in the sweatiest of situations. The case it comes with is really nice and holds the accessories nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Controller action

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works as it should. Stays charged for hours of continuous play!

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance, Weight

    Rated 5 out of 5 stars

    Quailgy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels great! Ive had 2 scuf controls and this one feel a bit more durable than the scufs. It has a decent amount of weight to it and feels very good in the hands! For the prices its a bit intimidating to buy but it worth it to me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience with your Xbox Elite Wireless Controller Series 2! We're thrilled that it's a comfortable fit for your hands and that you're enjoying its hefty feel. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Buy the reg version.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good gaming controller. Depending on how you treat your controllers it'll get stick drift. I use this controller only for fighting and fps games. The stick drift does t move on its own. The extra button only in handy with farming/ mining games. The extra buttons are not customizable. Just an extension for the other buttons xyba. Other than that it's a great buy. Feels good in the hands has a good weight

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Expensive but better than stock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the original Elite v1 since it came out. Ive owned multiple XBox's of every generation and have a dozen controllers in my house. I much prefer the Elite controller over all other standard controllers. It just feels better. Ive not owned other brands except a Razer from back in the day but I also prefer the standard Xbox layout/size. Several years and several thousands of hours later, the rubber grip panels on my original elite popped off. The glue failed. I found replacements for cheap and I continue to use it. Its not 100% the same but its close enough. I game on Xbox and PC and got tired of using a non-elite controller on one or the other depending on the game I was playing (I re-pair often). Enter the Elite 2. So, the 2 has bluetooth whereas the original 1 did not. I have the wireless dongle so thats not a feature for me but, it would allow you to use 1 controller for both PC and XBox. Ive owned several BT Xbox controllers and prefer to use the wireless dongle on PC. An improvement over the 1 is there is no longer a groove in the plastic under the middle fingers. Seems odd to mention but hours of playing, the 1 would give me irritation on top of both middle fingers where the plastic joins. This is gone on the 2. Plus. Adjustability on the 2 is also improved. You can adjust the tension of the sticks. I have no desire to do so as it feels like the typical XBox controller Ive been using for like 20 years or whatever. There are now 3 levels of adjustment for trigger travel as well. I mentioned earlier about the 1 causing irritation on top of the middle fingers. The new trigger travel adjusters have moved ever so slightly so now, I feel them on the top of my middle finger tips all the time. The adjusters feel a bit larger as well. They are rounded and not painful. No irritation. I just notice them. On the 1, they were smaller, and barely there on the pads of my middle finger tips depending on the game I played. I dont use the back triggers and removed them from both the 1 and the 2 day 1. I cant comment on the difference if any. I dont use them. The 1 had a replaceable battery like a standard controller but required a micro USB cable just like every other Xbox controller since inception. The 2 is not easily replaceable and requires cracking it open. It does come with a dock. I wont use it personally as it has USB C and thats my preference when it needs charged. I dont doubt the battery will last for years but, Id prefer a user replaceable battery over an included dock. My preference. Lastly, the 1 had a more rubberized grippy feel. After a few years, they did fail. The 2 is more plastic feeling. Its hard to describe but the 1 didnt have a texture on the top of the controller whereas the 2 does which is the part that kind of makes it feel less grippy. Both are plasticy and rubbery / grippy but the 2 is just, well, feels less grippy to me. I dont feel like its going to fall out of my hands but its a different feel than the 1. Its like a new gen Series X/S controller kind of in the texture department but with some (10%?) rubberized feel. Its difficult to explain. I dont consider it a Pro or a Con its just, different. All in all, I much prefer the Elite controllers over the standard Xbox controllers. They just feel better in hand to me. I have no experience with Scuf. I dont use the back / underside triggers. Id prefer a replaceable battery over a dock. All that said, the 1 last me a very long time and thats why I bought the 2. No regrets.

    I would recommend this to a friend