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Customer reviews

Rating 4.4 out of 5 stars with 17008 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 641 Showing 12,801-12,820 of 17,008 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that it's heavier than standard controllers but it's understandable. Honestly I don't think I can go back to regular controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money for serious gamers,

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the controller the system should come with. It’s fantastic, although I still find myself preferring the dual sense for its haptics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully Last Longer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase I'm just hoping it last longer than the first series I bought and exchanged a couple since I had either buttons break or drift. This one feels better built than the them.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for letting us know how happy you are with your new Xbox Elite Wireless Controller Series 2. While we don't anticipate that you should run into any issues, please reach out to Xbox Support if you do. They can be reached here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still using it and it feels like it’s still new. I pretty much game most of the day. I like the custom profiles, so I can have it set for whatever game I’m playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller for pc or xbox. Definitely needed it and it met my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote I’ve purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice balance and a good ergonomic design. Clearly made for the avid gamer in mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As it seems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    controller does what it says it does. wish it had more customizability but other tham that no conplaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great until my son dropped it and ruined the left analog stick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Controller Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Xbox controller ever!! Well worth the money. Fast delivery as well thank you Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment for a gamer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this controller and all it’s features. Weather you like driving or shooters this controller is awesome! The back panels are the best!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technican

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my sons birthday. Great value and great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite color love the feeling of it and glad it’s charger only and chargers very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjustable triggers are wonderful and the texture if the controller itself is awseome, especially if your hands are moist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! I had the elite series one controller but it broke and I bought the elite series 2 controller and I am loving it even better than the first one!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Will,

      We're excited you think your new Xbox Elite Wireless Controller Series 2 is fantastic! And, are happy to hear you've noticed the many improvements we've made in your new device over past models. It's truly our most optimized interface yet! We're glad it was a good investment for you and your home setup. Thank you for sharing your thoughts! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller love the new color scheme looks very sharp in red and black.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Good, but get the warranty.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The premier “pro” Xbox controller, however they are continually plagued by bumper malfunctions. If had 3 over the past 4-5 years, however no other controller comes close to feel. I recommend getting the year warranty as I’ve needed to swap them almost yearly with fairly heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can charger it in its case!! The only concern is the bottom right came loose but snapped back in place. Maybe its so you can swap them out with different colors in the future?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely satisfied with this controller. It is very comfortable and responds well with my reaction time. I would highly recommend. It’s a little pricey, but seems to be well built.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kevin,

      We're delighted that you're satisfied with your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're happy with how comfortable and responsive it is. Thank you for recommending it to other gamers.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Dana

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller. Get the warranty from best buy even though it was covered under microsoft. Just easier and seamless. My son is hard on his remotes, he is 10.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing! We are happy to hear your son is loving his Xbox Elite Wireless Controller Series 2. We hope he continues to enjoy it, wishing him happy gaming.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of this controller! Will need some use to getting to the feel and placement of my fingers but do know it will be worth it in the end!

    I would recommend this to a friend