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Customer reviews

Rating 4.4 out of 5 stars with 17008 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 642 Showing 12,821-12,840 of 17,008 reviews
  • Rated 5 out of 5 stars

    An Easy Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box version. I am glad to have the Elite 2 it has nice improvements over the Elite 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    playsation for life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trash product it's xbox/ microsoft don't expect much playstation will always be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, didn't realize it was bare controller with no case or accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Great for medium sized hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the extended warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my son. I definitely recommend getting the extended warranty. His last controller lasted about 2 weeks past the standard warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She's heavy but i like it, especially like the trigger adjustability and sensitivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great controller like the back triggers being customizable and removable if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality and the feel of the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller go brrrr.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the back paddles, so this is a nice replacement for broken elite controllers. Plus white is nice.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opem box. Said excellent like new but it has stick drift and a broken nob. I was not able to fimd the time to return it so kind of my fault but still it was not like new.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this thing and it was def worth it every cent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great to play with

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this controller is amazing for the other feel he has in my hand and everything got to come to it. The only downside is like all Xbox controllers is the stick stills break on you.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey James,

      We're glad that your new Xbox Elite Wireless Controller Series 2 is a comfortable fit for your hands. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if you do run into an issue with it, please reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller Great grips Break so easily though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday present for my son. He loves the ability to modify the controls. A little expensive, but he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feeling controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel. Sometimes in certain games the sticks will feel sensitive, but the pop the stick off grab your tension tool and the controller becomes the perfect controller for any game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money if you can afford it. I have had it 2 months with daily use and no issues to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for pc gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller good size and better feel then stock controller use for pc and I love it

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    WIll not last more than a year or so, do not buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 2 Series 2 Elite Controllers. Both stopped working about a year and a half later with light use. In both my cases, the controlllers will just turn off randomly, whether it is plugged in or not. Also, the sticks will bounce back a bit. For example if you push a character in a certain direction, then let go of the stick, the stick will bounce in the other direction, making your character face the wrong way. It is frustrating. You can look up other complaints of shoulder buttons stop working, stick drift, etc. I really want to like these controllers, but they should be MUCH better built for $200. Do Not Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Adjustable Triggers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to adjust the triggers is amazing. The different levels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for anyone who Wants to level up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome because bestbuy is the only seller that offers a warranty on the product that exceeds 3 months... I now have a two year warranty with the controller and couldn’t feel better

    I would recommend this to a friend