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Customer reviews

Rating 4.4 out of 5 stars with 17162 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 17,160 reviews
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great has a nice feel to it. I have two of them

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Overall, I am very satisfied with this product.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to share my positive experience with the Xbox controller I recently purchased. It is incredibly convenient, customizable, and easy to use. I particularly appreciate the ability to choose a D-pad that suits the game I'm playing, rather than being limited to a single cross or round pad. The round pad works best for fighting games, while the cross D-pad is ideal for older games where diagonal movement isn't necessary. Using it on my Windows PC has been seamless; it connected instantly without any issues. The availability of downloadable software to customize the back paddles is also a significant plus. While I personally haven't used this feature, it's definitely super useful for accessibility and for those who need it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the original Elite Controller it is amazing with more! It's slightly lighter, it has more grip! The magnetic clamps are much stronger! It almost feels like I'm gonna break it but do not be afraid it is just stronger! I love it and I can't get enough of it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how much you're loving your new Xbox Elite Wireless Controller Series 2. We're thrilled that you're enjoying its updated and comfortable design. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Outdated but still great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 shows its age by lacking hall effect or TMR sticks. Thus it is very susceptible to stick drift. Reliabilty is also an issue as well. I lucked out I guess as mine lasted about a year before getting stick drift. Battery wise its still the best pro controller Ive tried on Xbox and Ive used almost all of them. Still a decent pro controller especially if purchased on sale. I strongly recommend buying the Best Buy warranty just in case it does have issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Elite 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, but tends to get stick drift fairly quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Overpriced, Feels Cheap.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High price while not including the rear buttons. The grip is nice and the battery life is excellent. The ABXY buttons are loud and feel cheaper than even my cheap back up controller. The D-pad also feels cheap and you can hear the low quality spring inside it. The vibration works well. Hopefully lasts longer than the controller included with the console, which started drifting after about 100 hours of use. In conclusion, way overpriced for this level of quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally don't think I could game without this controller anymore. I'm hooked and dependent. Bought it for the paddles to be able to keep my thumbs on the sticks for Call of Duty Warzone and it does exactly that. Takes a bit to come around to using the paddles. I only use the two small back paddles for jump and slide, my brain can't comprehend four of them lol. But honestly, so worth the money. I see people complain about the series 1 controllers and maybe even series 2, I've had zero problems. The additional thumbstick sizes, the standard d pad, charging dock, case, customizable setups, wireless aspect and just the weight/grips make this controller awesome. It's seriously so crucial.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Definitely worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and quality materials. Love the paddles on the back and the adjustable everything.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Elite says it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Professional" reviews are normally hit or miss and here lately complete garbage. Wanted one of these for a while, so I got one. I was one that could only play 1st person shooters with keyboard and mouse. Tried many times with the Xbox wireless controller, but no way. After setting up the Elite with the windows app and a little practice, I am now playing 1st person shooters almost as good as a keyboard and mouse with the convenience of a controller. Its just more fun. The customization in the app is very nice. Stick curve and sensitivity along with full button customization. There is also recalibration. The controller feels premium and comfortable, I use all four paddles and dont need to touch the keyboard for normal play controls. After just a few days I tried the older wireless controller again and couldnt put it away fast enough. If you are on the fence about it, dont be! The additional sticks are a must. Magnetic charger is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this Xbox controller from Best Buy, and I couldn’t be happier with my purchase. The controller itself is fantastic—comfortable grip, super responsive buttons, smooth joysticks, and amazing overall build quality. It feels great during long gaming sessions and performs flawlessly in every game I’ve tried. What made the experience even better was buying it at Best Buy. The product was in perfect condition, the price was great, and the staff were helpful and knowledgeable. Pickup was fast and easy, and the packaging was secure.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a lots of other brand but this one are my favorite, its so comfortable so light and smooth

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the elite series 2 controller with a long battery life as well as adjustable triggers interchangeable D-Pad you can’t go wrong here this thing is built to last so happy with my purchase

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, smooth and reliable. You can deal with issues regarding srick drift, so be sure get the protection plan. Ergonomically comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this as a replacement for the regular Elite Series 2 controller. Unfortunately, that controller grips started to peel. As a stand alone product, I'd say this is a great controller, even though it's $130 with the additional $50 that the parts/add-on bundle will cost. It's a very responsive controller and, knock on wood, has stayed in pristine condition during the couple months I've had it. Like its sister controller, the customization available makes for enhanced gameplay and just adds that small fraction of time needed sometimes in FPS and RPG's.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Controller Ever!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!! Extremely comfortable in the hands. Yhe buttons are great. Very smooth and the grip is amazing. I also love the fact that I don't have to buy a battery pack for this Controller. Its definitely a must have for a true gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller!! Perfect comfort and feel. Slightly lighter than the elite series one controller with better grips.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Wish this was the stock Series X Controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and customizability of this controller. I can’t even pick up the stock controller anymore after having felt the quality of this one. Definitely a little expensive, but I think that overall it’s worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    I like that its a little quieter.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary, but not a good value for money. The stock controller hurts my hands, the elite 2 hurts them less, but still hurts them. Xbox still hasn't designed a controller useable in fighting games, the A button and sometimes RB button don't always trigger. The sticks are gorgeous and the dpad is useable. Good build quality and premium feel, great battery life, great little charger and included case. i don't use the rear paddles. I literally got this because the stock controller is super loud, and it bothers me when I use my Xbox while trying to fall asleep. It's still loud, but significantly less loud. The rumble is too loud still thoe. To avoid hand pain, I use a brook wingman adapter with ps4 dual shock controller. For limited, but regular use as a remote for the xbox console, its good. If the buttons were more responsive (A button especially), and if my hands didn't hurt, it'd be a really good controller. I've had to return 3 or so, because the A + RB buttons not working most of the time. Missed inputs unheard of on Playstation controllers, so it's disappointing even the elite controller has this issue. Otherwise, there's a nice premium feel too it, charger and case are good. The grip could be improved, they kinda skimped there. It looks and feels better than it actually is, if that makes any sense.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pricey but immersive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a certain weight and feel to it that makes gaming feel a little more immersive. It’s a little pricey but after playing on this for a few weeks it’s hard to go back to a regular controller .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Impressions: Sleek, Minimal, and Purposeful The "Core" in the name is significant. The controller arrives in a sleek white finish (with a black option), presenting a minimalist, almost sporty aesthetic compared to the full Elite Series 2's included carry case. Don't mistake "Core" for "stripped-down" in terms of build quality. The moment you pick it up, you feel the heft and premium construction. The textured grips provide exceptional hold, ensuring it stays firmly in your hands during the most intense gaming sessions. The core components—the high-grade buttons, triggers, and hybrid D-pad—are all here and feel exceptional right out of the box.

    I would recommend this to a friend