Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 17010 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 650 Showing 12,981-13,000 of 17,010 reviews
  • Rated 5 out of 5 stars

    Elite Controller 2

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big step up from the series 1. When it comes to design, the Xbox Elite Wireless Controller Series 2 is sleek, comfortable and weighty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase, also nice to see they had stock of them in too

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Did not last.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left and right buttons only work occasionally now. Disconnects frequently from the Xbox during gameplay. I purchased this item a year ago and I have nursed this through till now. Now not usable at all. I was hoping that it would last since I paid so much for it. I have some cheap wireless controllers that came with my Xbox one s that work better than this.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very good controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the material and quality of the controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a used controller. No missing parts or scratches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better then there first series

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this improved series 2 controller better than its predecessor. it is more reactive it has fewer glitches and the charging is going through the case so it has a lesser chance to break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent build and quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series 2 is a much needed upgrade over the original. This controller feels sturdier than its predecessor. I wish it had a removable battery but that is the only detractor for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works, no complaints.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, lets my wife use a controller on her PC games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, broken stick after 1.5 years but BB replaced with Total Tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels very premium and is definitely an upgrade.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great dor its price but still does not feel as nice as the PS5 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yup yup yup yup yup yup yup yup yup yup yup yup yup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Official, my boy bought one too, quality is good…!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gret buy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely use this but I love how easy it is to use. Feels great in the hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for competitive gaming

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the adjustable triggers and the quick response time this controller is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Mechanical issues

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problems the problems from stick issues to button breaking I'm mad its just 6 months of use

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there is an issue with the buttons on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Great but longevity is terrible

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. The feel and the customization is great. But I’ve only had it 7 months and the right bumper is already starting to fail. After spending almost $200 on a controller I would expect it to last far longer. Very disappointed in the lifespan of the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price! Purchased a month ago and I am extremely happy with my decision.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Only flaw is that this is the third one I've had to get because of stick drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick response

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Quick response on triggers that elevate response time for fps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top Tier headset. immersive sound. perfect for gaming and telephone calls.

    I would recommend this to a friend