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Customer reviews

Rating 4.4 out of 5 stars with 17011 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 653 Showing 13,041-13,060 of 17,011 reviews
  • Rated 3 out of 5 stars

    Too Much Too Little

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would’ve been better to spend that type of money and have the paddles and parts included and not separate

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy the extended warranty

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today i bought my third one of the course of four years. Its a great controller but I’ll save you the time reading everything about it on Reddit … They break. Just from normal use, they break. God forbid it falls off a coffee table. They feel rugged but they aren’t. I had to replace the last one because the pairing button was pressed and just stayed pressed. So today I got a core controller a two year Geek Squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controllers wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real educated in Xbox controllers, but it made my grandsons extremely happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote but have had to replace it every couple months because of bad joystick problems but i like it so much i pay to get the replacement every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Fits wonderfully in my hands. Very nice controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kimbrough shops at Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase, My grandson loves it I’m always satisfied with my purchases from Bestbuy. Good company Never had a problem. Thanks Leon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Legit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because I dont really need paddles. Works perfectly with my PC and Series X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro remote!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A phenomenal remote for great gamers. Great for FPS Games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the extra money and want a well built controller, this is a great option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Left bumper issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works fairly well with one issue.. the left bumper was broken upon delivery. It can still work but requires a firmer press than it should. It was not a brand new controller so I guess that's fine but wish it had a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent replacement for the Gen 1 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd Gen Xbox elite is a big step up from the first gen. Better grips, better triggers, adjustable joystick feedback... Just way better overall. Very pleased with it so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear how pleased you are with your new Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its comfortable grip and improved customization features. Thank you for sharing your thoughts, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Lit!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and great overall value. Changes the gaming experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greats

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, uses it for my PC and Xbox. I love the ability to configure how I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be Better Gamers!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller on my PC more than my xbox, but can't go wrong with the Series 2. It just makes you better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved in every way!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new hair triggers work wonderfully, the usb c charger is so much better! But most of the grips a completely different and shouldn't (hopefully) start to rub off after a while.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Richie,

      Thank you for sharing that Xbox Elite Wireless Controller Series 2 is an improvement in every way! We're glad that you're enjoying its updated configuration options and comfortable grip. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very nice sleek design and seems sturdy. husband purchased because with constant playing he would often break the controllers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no problems so far. Much more capability then the standard xBox controller. Feels more sturdy and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X-box controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than standard controller. Very nice for playing on-line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great, lots of customization options, and the charging station is nice too. The $180 price tag is a little tough, but it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good upgrade from a normal controller

    I would recommend this to a friend