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Customer reviews

Rating 4.4 out of 5 stars with 17012 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 658 Showing 13,141-13,160 of 17,012 reviews
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee was fast, friendly, and helpful. She deserves a raise ;)

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best controller for elite gamers.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The controller is very repsonive and helps ne play FPS games. It also looks dope

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever used, the face plate has a soft feel to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of improvements over elite 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just feels better than the elite 1, and the elite 1 was the best controller by far on the market. Custom tension is huge for me, as well as grips that arent falling apart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited about this purchase this mad my sons very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote controller!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the customizable logo LED color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs a cleaning tool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons tend to stick even when it’s a brand new controller, customizable is a big feature but if the button jam then it’s useless

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality . Customer service is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Same as elite 2. It just doesn't bring the case and charger. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ehhh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought bc I wanted to blow money one day it’s heavy not worth the money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller always been a fan, live the fact in comes in different colors now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not truly a gamer but I must say this controller puts you in the game with all its features and customizable items. Awesome purchase!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted that your new Xbox Elite Series 2 has enhanced your gaming experience. It's great to hear that you're enjoying how customizable it is, too. Thanks for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great trigger bottons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller so far i love the extended add ons for different settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Con

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. The box was excellent condition & quality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Came with a damaged cord

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my controller refurbished. It was also the last box available. I should have taken that as a red flag, as when i opened the box it was apparent why the product was returned in the first place. The cord looked like it had caught fire for the previous owner, and Best Buy didnt replace the cable despite the very obvious electrical fire that the USB-C portion of the cable had very clearly gone through. This product should have either been trashed or had a cable replacement done. Disappointed in what I recieved, but the controller looks and works fine aside from a lack of click on the right hand finger pedal. Would rate 2 1/2 stars if possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have it ordered because all the stores were completely out. But luckily it came on time theough ups and ups has been messing up all our deliveries lately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller 2 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has an amazing high quality feel to it. doesnt feel cheap at all. way better than the last elite series controller for sure

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you appreciate the enhanced design and construction of your new Xbox Elite Wireless Controller Series 2! We're proud of the package we've put together, and couldn't be happier you believe your new interface is superior to previous models. We're happy you love it! Thank you for sharing your thoughts with us, we appreciate it. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Little Pricy, but great controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using elite controller for about 2 years now, never had any issues with it. Replaceable parts is a great thing, so you can swap sticks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Left Trigger had a deadzone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just picked this controller up. As soon as i got home i plugged it up and began to test it out. But when i was trying to aim in call of duty it didnt work like it should have. The character kept aiming in and out and stuttering. Unfortunately i think i picked a faulty controller. I have a older eilte controller and never had this issue. I bought this new one because the bumper on my older one stopped working. And so did the back buttons. So it was time for a new one.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very premium

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The sticks and the buttons have a nice feel to it 

    I would recommend this to a friend