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Customer reviews

Rating 4.4 out of 5 stars with 17013 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 663 Showing 13,241-13,260 of 17,013 reviews
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Xbox elite 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller got stuck drift after 2 months. Warranty through Microsoft and will see what happens

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Aaron,

      We're sorry that you're experiencing an issue with the thumbstick on your Xbox Elite Wireless Controller Series 2. If you haven't done so already, we recommend reaching out to Xbox Support for assistance under its 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it takes all slack of remote. Did not like it did not come with metal paddles

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to use worth the purchase and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT NOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! Changed my gaming for the better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built controller Microsoft really put great planning into this controller attention to detail was most definitely a factor here

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this to perform better and I have! The paddles feel a little close to one another in the back but they still work very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son says they are Awesome, can do a lot more than old ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and great condition. Open box but in perfect shape

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game like a SWEAT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very undecided on spending the amount on this controller, but after using it i have no regrets on buying it. works perfectly fine for me

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you have found the perfect complement in your new Xbox Elite Wireless Controller Series 2! We're thrilled you have experienced the elevated, optimized interface you were promised, and have found it to be a beneficial addition to your setup. Thank you for taking a few minutes to share your thoughts! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Series 2 no different than Series 1

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Series 1 Elite. Luckily, bought the Best Buy replacement package based on recommendation of the employee ringing me up. Broke in less than 1 year. Returned to Best Buy and again was highly recommended to take the money instead of a replacement as Microsoft hadn’t made the units any more reliable. Went several years with just a standard controller but always missed the upgrades the Elite offered. Upgraded to an Series X console on February 5 and decided after reading reviews on the Elite 2, Microsoft seemed to have developed a reliable version of an Elite controller. Today, June 23rd, roughly 120 days from purchase, the left thumb stick made an awful sound and now is stuck. It does not return to its “neutral” position when left go. You can feel it is rubbing on something or the spring broke. It is completely unusable. Riddle me this…Microsoft has $50-$60 standard controllers that I still have and use for all my consoles…360 Elite console, Xbox One console, Xbox One S console, Xbox One X console. I’ve dropped them, thrown them, spilled food or drink on them, covered them in the hand gunk from heavy use and they ALL still work pretty much flawlessly after what a decade in some cases? But Microsoft wants just under $200 for a controller that can’t last more than 120 days??? How is that even possible? Save yourself the hassle, if you buy the replacement policy is a MUST! It WILL break!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Controller review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 2x better at cod with this controller. Color is amazing and the cable very long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coteoller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great one but lacks of accesories is beautifull if u have the old one is the same but with no accesories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT'S GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this controller, especially with the short triggers. But you need to get the wireless adapter for it, to work 100% of the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money especially if you have all the other parts already

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paddles sometimes dont work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like the paddles are a little inconsistent on input but its ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is top of the line controller comes with a case with extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick case too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great controller! No issues and works well even for supported iOS apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service very happy with the product that I bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller lasted a very long time and helps gaming experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A bit pricy but it’s so worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control and can’t go back to anything else. Plus will be compatiable with series x and works with pc out of box

    I would recommend this to a friend