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Customer reviews

Rating 4.4 out of 5 stars with 17013 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 670 Showing 13,381-13,400 of 17,013 reviews
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn’t have a problem with the product at all. It seemed to work as advertised. The problem that we did have was that when we try to get a price match with a local box store, they refused to do it. As a result, we returned the controller and saved a considerable amount of money by buying it somewhere else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good concept, had execution

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was very promising, but lacked any long term build quality. Back paddles have a tendency and history of failing pretty early into its use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been useing this for about 8 months and it 8s differently worth the money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox elite 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The triggers are super cheap feeling they shift to the side when you press them and make that cheap plastic squeaking noise. The regular xbox controller feels better in hand than this one and its almost 2/3 of the price cheaper.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used mainly for my PC for when I am not using a mouse and keyboard combo. Must have for PC gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyday gamers!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and he loves it!! This item was hard to find in stock and shipping was like two weeks or more but Best Buy got it here within a week!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sissy,

      A Xbox Elite Wireless Controller Series 2 sounds like a fantastic gift for your son! We're glad that he's loving it and that it arrived quickly, too. Thank you for sharing your experience; we hope your son gets a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome upgrade to a great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See above, awesome additions made to a great controller. Built in rechargeable battery, wireless, wired and in-case charging capabilities, all in all awesome buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Sticks work well. Would buy again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome...so my son says. He loves it and makes things better I guess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, the built in battery is a nice touch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This changes the entire first person shooter experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this item was not delivered until 12/26/2020. I must say no other complaints. The grips are awesome and no battery purchase is a plus.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the grips and design. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second time purchasing this item. We had the added warranty which made the switch super easy to receive and we are way happy with this item!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy but requires a warranty due to easy wear and tear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy in the beginning but worth every penny. The controller is customizable including the triggers. You can adjust how sensitive they are. Awesome!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing how awesome your new Xbox Elite Wireless Controller Series 2 has been for you. We're glad that you're a fan of its sturdy design and customization features, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for over a month now and it works perfectly. It is a great upgrade to my old controller and for the new Xbox series x.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    5 Days of Use = Broken Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this $180 controller expecting a decent controller, the A, B, X, Y buttons came defective, they will not input 100% of the time. I will say that other than this issue, this was the best controller I have ever used

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I just want a chance to win a $400 gift card

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works very well. Good remote. Remote remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I love this controller I’m so glad that I picked this up this controller easy to use If you are a competitor this controller is for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller for the price. Great for call of duty games

    I would recommend this to a friend