Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 17013 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 672 Showing 13,421-13,440 of 17,013 reviews
  • Rated 5 out of 5 stars

    Best controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is expensive but it is worth it. The build quality is great, very premium. The downside is that we can’t use it with ps4 and Switch..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift 2020 xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift. My husband already had one and it was the only thing on my son's list he really wanted. He enjoys it very much.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      What an awesome Christmas present. We are happy to hear that both your son and husband are enjoying the Xbox Elite Series 2 Controller. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for gaming especially for call of duty games

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Way too expensive to have hardware issues

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I got had the (very common) issue of the A button not always registering. It was, like other reviewers have said, registering maybe 9 times out of 10. I thought it was a software issue at first but even in the companion app's test feature you could see it not registering. I used my warranty to replace it through Microsoft. The second one I received had the exact same problem. I had it replaced again. The third one had the same problem with the A button, but also the Y button and right bumper were sometimes registering two distinct presses when you press and hold. My replacement warranty is now expired and I have very little faith sending it in for repairs will fix anything. Wishing I had returned it right away.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Alright

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but very overpriced, paddles feel a little hard

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a controller nothing special but even a regular controller is 60

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Hopeful!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this hoping it was the last controller I’d need. It didn’t end up responding well and some buttons were unresponsive. The extra paddles actually made it less comfortable to hold.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality controller

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. I use it with my pc. The thing oozes high quality. Love the ability to customize it in so many ways.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The customizable interface of your new Xbox Elite Wireless Controller Series 2 helps it stand apart from the rest of the pack, and establishes your new device as the most advanced and preferred in the field when it comes to in-game control. We're excited to hear you have been enjoying your new abilities! Thank you for sharing your thoughts, we appreciate it. We're happy to be a part of your next-generation gaming experience!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller small sticks. Very good for comp gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controlled

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like any other controller, love the style of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth if for big gamers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over gen 1. Uses new USB type C for charging and is completely rechargeable with no battery packs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Right thumbstick

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it’s just this specific controller, but more times than not the right thumbstick is super sensitive and sometimes over moves to a direction… kinda like a deadzone problem… makes it hard to aim consistently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke down and upgraded from the series 1. Not a bunch of changes from that one. It feels better and feels sturdier than the previous version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller - More durable than the last one.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great for those who want more expandable options for their gaming experience. The button shortcuts are great for combos in games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing how much you enjoy the customization and durability of your new Xbox Elite Wireless Controller Series 2. We hope you have a lot of fun playing games with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Pricey but worth it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feels so great in your hands! My son loves it! It's so easy to change out buttons. I have to admit the technology is worth the price

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad your son is enjoying the customization options and feel of it. Wishing him happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Controller Xbox

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with the options of the paddle and response time of triggers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite 2 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product the customization options are great for making the controller suit your needs seems to be made very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the basic versions. Faster response, more button options and easier playing with the "joystick" buttons. Worth the money!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jacqui,

      Thank you for the kind words! We really value your input, and appreciate you taking a few minutes to share your thoughts with us. We're delighted to learn you are enjoying the improved response times, button configurations, and user interface of your new Xbox Elite Wireless Controller Series 2. Glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    From desk to couch… still awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome control even into the new generation of consoles. Great for PC gamers wanting an advanced control option on the couch!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Parker,

      This level of in-game control and precision is unmatched! Your new Xbox Elite Wireless Controller Series 2 has been designed to offer our users an experience they can't find anywhere else. We're happy to hear you have found it to suit your needs as a next-generation gamer! Thank you for sharing your thoughts. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice and it works really good and the peddels fell good too

    I would recommend this to a friend