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Customer reviews

Rating 4.4 out of 5 stars with 17014 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 677 Showing 13,521-13,540 of 17,014 reviews
  • Rated 5 out of 5 stars

    Woohoo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great. My last one always would stop responding to controls or lag behind. This one I don’t have to worry about it. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimum 50 characters it works well and is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this controller if you have never tried it, I own 3 of them and I can assure you, you wont regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line controller but can be really fragile. Either get a warranty or use the microsoft warranty.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is so much better then the one that comes with the xbox. The feel the buttons the triggers, everything is more solid. The only complaint i have is when playing COD it was drifting bad so had to adjust the settings. Shouldn’t have to do that out of the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for Grandson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson. He loves the controller and the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For professional gamers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really nice control a little too nice for my 8 year old It comes with a charger and I like the all black

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Received a used controller after paying for a new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $390 (360 without tax) total for two controllers and expected two new controllers. What I received was delayed and shipped from "BestBuy Return Center", it was clearly not a brand new packaging and controllers were used. Not sure if it's "open box" or "refurbished" but I'm sure I paid the full price for the new ones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good / bad lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but you cant Customize it. As much as i thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Controller yet! Adaptable, Configurable. Includes rechargeable battery and case that makes recharging as piece of cake.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant ask for a better controller, would be cool if the charger was stronger an didnt break as easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry into the elite controller series

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value especially if you already have extra elite paddles lying around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very sturdy feel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels good in your hands. It has a good balance so you know its there unlike the standard controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft-Xbox Elite Wireless Controller Series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller. I love everything about it. Best part about it is the price i got it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my elite. Love the new charging options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controler

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money, i use it to play COD i did have to swap it out last month but i use it everyday for an hour or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PROUDUCT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my hands. I have gotten use to it so fast and its customability is GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will work for the new Xbox Series X And although it is pricey if you have the money it’s worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 4 out of 5 stars

    Upgrade and downgrade from the original Elite

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using the elite since nearly its release. I was a huge fan of the original for reasons such as the weight, the grip, the feel, the customization options and durability. The 2 main issues I have with it is the backside grips peeling and not able to re glue or re attach due to shape change after peeling, and the usb charging slot being finicky, as most usb charging ports lose its durability and develop issues overtime. I went through 3 controllers abiut eveey 2 years due to those 2 issues continually developing. This newer edition, Elite 2, has some amazing upgrades I'm quite attracted to. One being the type C charging port upgrade, as they seem much more durable and also faster charging. Having a non replaceable internal battery seems sketchy to me like it will lose ability to charge over a long time like other batteries like it, but for me i replace it every 2 years anyways, so its an upgrade for my personal use. The grips dont feel as comfortable to me, they seem to feel sticky even though its clean and my hands are clean. Just not that comfortable but ive gotten used to it. Doesnt seem like they will peel as easy as the 1st Elite version but time will tell. Its lighter in weight and a little smaller in size which going back and fourth between the 2, i prefer the heavier weight to it and larger size but im sure thats going to be a preference per each user. The ability to tighten the resistance of the joysticks is great for more precision use. The paddles are smaller, but ive grown to like that aspect. You can use the original Elite paddles on the Elite 2 version, they do fit, if you like larger paddles, but going back and fourth, the smaller paddles feel better now. An added position for trigger locking is a good upgrade instead of just the 1 position the original offered. Already been useful to me. The rest os really the same. Same mapping options, different size joysticks that fit your style, the globe and cross D pad options of course. The case is nice with the charging pad inside just plug the charging cord through the back into the device, helps keep controller dust free while not in use charging but you can charge while playing as well. I had fun customizing the color of the main power button. There are also more save settings for your custom mapping layout, 4 total i believe but I only need 2 myself anyway, typically LB and RB mapped to the rear paddles so I dont need to loft my fingers off the triggers at all. Overall, I think its the best option, even from off brand manufacturers that charge even more for less options it seems. Be sure to get GS warranty for 50 bucks or whatever it is, replace it after couple years because its not cheap, but worth the investment if you game and want more of a competitive edge, or just max comfort while playing. Took away a star due to the rubber grip that just doesnt feel as good as it could have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More buttons always mean better, right?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and I have no regrets. An excellent upgrade from the Steam controller I had been using

    I would recommend this to a friend