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Customer reviews

Rating 4.4 out of 5 stars with 17162 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 17,160 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very functional controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great the programmable back triggers are a bit confusing to set up on pc but once you figure it out its great. I would prefer detachable batteries . The interchangeable d pad and thumb sticks are magnetic so great when need to make adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Big W!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grip on the controller, love the settings and everyone at my best buy location was very helpful and had great service!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Battery life is great. Feels solid in your hands. And i love the paddles for added playability.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Get the INSURANCE!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who's bought the Elite controller open box, it wasn't a surprise to find out someone else returned it. This is actually my second one, first was brand new, and unfortunately, I've encountered similar issues with both. After some use, the buttons tend to stick and, frustratingly, they rarely register inputs on both my Xbox and PC. It's disappointing given the premium price tag and the high expectations I had for this controller. While it does offer some nice customization options and a comfortable grip, the reliability just isn't there for me. If you're considering purchasing one, I'd recommend thoroughly testing it out or opting for a different controller altogether to avoid potential headaches down the line. I recommend if you get the insurance as well, at least there’s value in that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great controller, I had a used Series 1 originally that I bought from a friend. It had been used to the point the plastic grips were tearing off so I decided to upgrade. It's been a great controller and the case/charger is awesome for taking it to a friends place. I'm not entirely sure if it's the controller or my Pc, but I can't connect it wirelessly. However, I can play while it's plugged in. A little expensive for a controller, but I guess it beats buying a bunch of cheap ones.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Elite Controller, I never owned one until recently. The feel of the controller is good and well made. The weight it has compare to the standard controller is good. The option to easily replace the thumb sticks and add the paddle trigger. Overall its a great controller for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Much more premium than the regular Xbox controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has a lot more customization in terms of thumbstick height and trigger actuation. Also comes with a nice carrying case. Very good quality controller with a premium feel. Only con is that it is quite expensive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're enjoying the premium feel and many customization features of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience, and we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    5 Star Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade. The controller is so customizable its crazy. Battery life is outstanding. Can also be used while charging. Its just a great controller. Once you use it you will never go back to a regular one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is incredible. Improvement over the original in almost every way. Held out as long as I could for a Series 3 because I wanted hall effect thumb sticks. Hopefully stick drift won't be an issue like it was for the first gen.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been enjoying my Elite 2 controller. Love the weight behind it and the way the joy sticks and paddles feel. I also like being able to adjust the trigger distance when playing first person shooters.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Elite Series 2 improved quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this controller for 13 months and it’s still going strong… no stick drift and the sticks still click down when pressed. I bought the 2 year replacement warranty and don’t see any need to replace it yet. The previous version of these controllers didn’t last this long, I would need to replace them within a year. I use it almost every day, for hours at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geat controller very comfy to use back paddles for every game title to switch button last long on battery

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Highly Recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Xbox Elite Series 2 Core Wireless Controller from Best Buy, and it's fantastic for PC gaming. The rubberized grips are incredibly comfortable, making long sessions a breeze. With excellent customization options and responsive controls, this controller is a great investment for serious gamers. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Best Gaming Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of the controller. Its comfortable and grips well in hand. This is the perfect controller for first-person shooter games with the additional paddles in the back, and the adjustable triggers. Utilizing the additional paddles takes a few hours to get use to, but once you do, It is hard to use any other controller. Also the addition of a carrying case, extra swappable pieces, and portable charger make this controller worth the price tag. I was skeptical at first, but glad i invested in this controller which will be my primary gaming controller for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buy it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an expensive controller... I get it.... but if you're reading this, buy it. Especially if its on sale. The grips feel amazing in your hands. Adjustable triggers are awesome. The battery last for hours. The construction is high quality. You can remove the paddles if you don't like them. It works on your PC and your Xbox. When you're done playing, put it back in the case (the charger is in the case).

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance, Weight

    Rated 5 out of 5 stars

    Best Controller in the World!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Controller in the world plain and simple so much customization, great weight and feel. Really give you a competitive edge

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Excellent controller but some issues on PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Wireless Controller Series 2 feels a lot better than the included controller in the Series X/S and seems more like a true "next gen" controller. I primarily use the Xbox Elite 2 for PC gaming. On Steam when connecting via Bluetooth the controller has worked flawlessly except with Batman: Arkham Knight which required telling the game it was a 360 controller with custom mappings. Surprisingly with Xbox PC game pass I ran into many more issues when connecting via Bluetooth, I found connecting via the included USB-C cable works better for game pass games, otherwise on BT I run into issues where some of the buttons aren't mapped properly and even when manually mapping them they don't respond correctly or at all. Being Xbox's flagship controller, I would think it would run seamlessly on Xbox game pass. The experience may be better on consoles but this controller is billed as an Xbox/PC controller and should work well on both. Other than those issues, which largely are corrected by connecting via USB-C, I like the controller quite a bit. The rumble feature feels much more natural than the included Xbox Series X controllers, which felt to me like technology from 10+ years ago with very basic and clunky vibration feedback, lightweight and a need for AA batteries, especially when compared with the all mighty PS DualSense. The Elite 2 controller has a nice weight to it, the thumb sticks feel solid, snappy and respond nicely. I haven't used the paddles much but I like that they are included and could see them being useful for many games. The grips feel good as well and make the controller sit securely in your hands during gaming sessions. The controller also feels more balanced than the X/S. This controller comes with a quality, corded 9' USB to USB-C cable as well as a rugged case that doubles as a charging station. Within the case it also includes a tool to adjust the thumb sticks as well as an alternate D-pad. Overall this is a large improvement over the included X/S controllers, and some of its PC compatibility issues which are a bit frustrating can largely be overcome by tethering with USB-C.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Great Controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. It’s great if you already own the elite 2 and have all the extra pieces. It’s easy to map buttons (on PC, I don’t use this with the Xbox) and love all the customization options on it. I’ve had decently good luck with the build quality although I’ve heard the bumpers break often. I would suggest getting a protection plan if you’re using it often, it’s worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Maybe the greatest controller I've ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After finally acquiring a Series X, I was content to use the standard Xbox wireless controllers. I even invested in a PowerA Fusion controller that was on clearance for less than $50. But when this came available for $139 during the 15 days of Gaming promotion I felt compelled to give it a try. I can't recall a better deal being made. Even at full MSRP it is a great value. The design, the weight and feel. The quality of materials used plus the functionality and countless configurations are unmatched. Why buy anything but the best? I think it is a highly durable product that will give you the greatest satisfaction. I have zero regrets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Halo look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this look. Wish there were some more aftermarket or legit parts to match the gold D-pad color for the other optional attachments, but I was able to find some similar. I felt it was a close Halo comparison controller.

    I would recommend this to a friend