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Customer reviews

Rating 4.4 out of 5 stars with 17015 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 684 Showing 13,661-13,680 of 17,015 reviews
  • Rated 5 out of 5 stars

    Xbox elite 2 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love great control great shipment love best buy thank you

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Xbox controller for my son for Christmas and after only 3 months of use, one of the buttons on the right side is stuck making it useless. Best Buy’s return policy had expired. Microsoft is supposedly extending its warranty on these due to many other issues with this controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your son's Xbox Elite Wireless Controller Series 2. As you mention, the limited manufacturer's warranty for this product has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Great controller, too much money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my son and he loved it but he didnt pay for it. These shiuld be cheaper and should come with all attachments and case. Won’t buy another.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller should atlesst come with the paddles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Endless customizations with buttons, joysticks and key mapping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I little getting used to in the beginning. All good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get use 2 can don’t drop controller to many times pieces a fall apart like legos lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So grippy!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is hands down the best "pro" quality controller I have used. Lots of controls and the grip in the hands is unmatched!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Robby,

      It's great to hear that Xbox Elite Wireless Controller Series 2 is the best professional controller you've used. Thank you for sharing your thoughts; we hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it exfept this is our 3rd one because the joy stick stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I would buy this again, Recommend this to few friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller out the box was in great condition not sticky buttons or bumbers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller for hardcore gamers on xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a huge customizable setting for all kinds of games, I love it so far I Been using it for First person shooter Apex Legends and work’s amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If hit with my grandson. He loves it. And thanks to Best Buy to have it in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Its good until it breaks. Not worth the money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great when it works but I've had 2 so far. 1st the bumper stopped working after a year. Second one the grip is pealing off. For the price these things should not be happening. Most expensive and most trash controller I have ever used. I have the base xbox controller and it still works 5 years later, outlasted both of these. Never again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love the case. Excellent product. So happy I invested in this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and shipping!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and was delivered so quick! Will definitely use Best Buy online ordering for future purchases.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great feel but needs better QA

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great but came with minor stick drift out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thee best controller ive ever had. The response to commands are top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels premium. Lots off additional swappable parts as well. Nice carrying case includes. Hard to beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t play without this.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer in my FPS games. The ability to save 3 different profiles is great because I play multiple games.

    I would recommend this to a friend