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Customer reviews

Rating 4.4 out of 5 stars with 17015 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 687 Showing 13,721-13,740 of 17,015 reviews
  • Rated 5 out of 5 stars

    For serious gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent controller especially with tension adjustment now for the sticks! Hopefully the rubber does not fall off quickly for the first series!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote for adult gamers without kids

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but don’t drop it you’ll lose all the pieces and hats to find. Not kid friendly at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, seems like it has the same issue of the original where the paddles wiggle and feel lose but otherwise it's an excellent improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, feels solid, built right, and has custom leds which is cool

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is excellent waited 30 days to get it but product is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Better than the regular Xbox controllers. Definitely worth the money. Still has room for improvements though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to replace the original controller. My son was very happy with the item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got what I ordered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what I ordered, the only negative it arrived 2 days after promised considering I paid for expedited delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pro Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loved it! Plays a lot of fps games. Great if you are looking for pro controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Annoying

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller pretty bad quality control mine messed up in only months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it even more than the 1st version. Hopefully build quality is a little better, but its holding up fine so far. Love the charge dock. USB 3!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Buy Newest Model from someone else

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is built well and would be amazing if the basic model F000001 didn't have issues. Drift stick, A and Y button not always working, and RB button going out. Also I wouldn't buy it with a warranty from Best Buy cuz they haven't had any replacement controller for over 6 months.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very nice.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice, well constructed. This unit has seen a bazillion hours of gaming :) since purchase an is still going strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ECC to move the finger sometime is easy to work with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller, poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, bad quality. I recommend a protection plan as these controllers break quickly and easily.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, but sorry that there may be issues with it. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always available. No problems easy to use. Good warrants

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Regular

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not that great like they say. I like it but not for that price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top teir controller for pc and console gaming the color is mint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome controller to use so smooth and it is just right for my hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't look into what came with it, and was surprised to fined the case can also be a charging station. so far so good, no stick sift.

    I would recommend this to a friend