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Customer reviews

Rating 4.4 out of 5 stars with 17015 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 696 Showing 13,901-13,920 of 17,015 reviews
  • Rated 5 out of 5 stars

    THE controller to own

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you go elite there's no turning back. Get the warranty though they break sometimes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good thought, but kinda clunky

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For people with small hands like me, they may find the larger size due to the built in battery cumbersone. That is another downside, if the battery starts to fail, you can't replace it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can't be beat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my gen 1 version, till my son broke it lol there was no doubt I would replace it with the second gen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer. . . Literally!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is downright amazing. Has definitely improved my accuracy in FPS games, and has made other games easier to play.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how Xbox Elite Wireless Controller Series 2 has improved your gaming experience. We're glad that you're enjoying it and hope you win a lot of shooter sessions with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality controller with the best price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and improvements from the Elite series one controller. Also glad to see this one comes with built in Bluetooth tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy for Xbox series X gamers. Excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great if you already have the other bits

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great if you already have the other bits from an elite controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great at first but flawed over time

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality control is non existence with these. I have been thru 3 in the past several years. 2 elite version 1's and about to return version 2. Make sure you get a protection plan on these. Due to all these controllers becoming prone to controller drift. Hints why Microsoft extended the warranty on them due to the class action lawsuit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elitist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its elite for a reason. Adds a next level to gaming and much better than a Scuf

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Feels good until it falls apart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as long as it holds up. The Gen 1 version of this controller broke every 3-6 months. Bumpers and buttons would literally fall off. I replaced it with this one, and the first one out of box had a bad thumbstick. The second one, which I'm now using seems solid. Feels great to use but the durability leaves a lot to be desired.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there was an issue with your first Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you experience a problem, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Not a quality controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same problem all new elite controllers have. RB just quits working and right analog stick starts to drift in a couple of months. Buy the replacement warranty. You're going to need it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t regret

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller that is well built and designed. Never going back to standard controllers. Expensive but worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts. We're happy to hear that you're enjoying the build and design of the Xbox Elite Wireless Controller Series 2. We hope it takes your gaming to the next level!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    better version of elite controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the different set-up for buttons and games. love the shorter trigger press.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on Xbox.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, makes gaming much easier and it’s way better quality compared to original Xbox controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, works really well and i highly recomend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent pro controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Best controller for Call of Duty or Battlefield.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller series 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a clean controller very well built, I can move in games a lot quicker and it's improved my gameplay immensely.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Elite series 2

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made it about 8 months before stick drift got ridiculous.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Scott,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A better controller than the original elite 2.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons work way better than the black elite contoller.

    I would recommend this to a friend