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Customer reviews

Rating 4.4 out of 5 stars with 17015 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 698 Showing 13,941-13,960 of 17,015 reviews
  • Rated 4 out of 5 stars

    Great remote....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part of this remote is the hair triggers that you can set it to. . Very well done. And a lot smaller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Xbox series X it can be a great controller instead of the one that came with the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little expensive, but a good gaming controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for a young teenager with expensive taste. He is tough on controllers. He is enjoying this one and it performs accurately.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    XBOX Elite Controller is TRASH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox yet again builds a piece of junk! Do not buy these overpriced controllers. They are cheaply made and will need replacing within 3 months. This is my 6th Xbox Elite Controller in 2 years :( The thumbsticks will wear out within months EACH AND EVERY TIME! Not to mention the bumpers and buttons will all have issues as well. Xbox made it so it's very hard to replace the parts yourself. Save your money and buy just a standard controller. If you try to use the warranty to replace or fix your plastic junk of a controller, you will be without it for over 3+ months. DO NOT BUY THIS CONTROLLER!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cheep controllers who?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller has a lot if accessories ans is easy to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great to have I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good size for a elite remote would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Looks brand new and works brand new!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feels very premium for a couple months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller but long term durability issues. 6 months in my right trigger started sticking

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelellent controller for gamers ladies if you want to impress your boyfriends this is a great gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent controller for pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how simple it is to use and swap configurations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved the Xbox controller design and the grips are nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's alot better than the first elite like that it comes with the internal battery and charging station all in one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad to hear you are enjoying the upgrade to the Xbox Elite Wireless Controller Series 2. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Bumpers

    Rated 1 out of 5 stars

    Right Bumper Issues after 3 Months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently the issues with the bumpers failing has not been corrected. After only 3 months of less than 3-hours a day of play my right bumper only intermittently responds to inputs. I have since found out this is a known issue for this product. Without the ability to purchase a protection plan to cover this issue I would not purchase this product and even if there was a protection plan offered that covers this issues I would be hesitant to buy it. If Microsoft corrects this issue I'd probably have rated this product with 5 stars, because excluding this major flaw the controller is great and vast improvement over it's predecessor.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there is an issue with the right bumper on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty. If your controller is still within the warranty period, we recommend contacting Xbox Support for assistance as soon as possible here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller for Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a top of the line controller. It works great with the Xbox Series X. Great maneuverability and functionality.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing. We are happy to hear that you think the Xbox Elite Wireless Controller Series 2 is a top of the line product. We hope you have fun using it with your Xbox Series X!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft - Elite Series 2 Wireless Controller for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price and product quality. Super fast. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great elite controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but does not include paddles. Only get if you own an elite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got is really quick and everything was in good condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Get It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality and cute as a button :) Zero complaints

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but flawed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google issues with this before you purchase, I have joystick drift and I baby this thing. It's never been dropped. Other than that small flaw the sticks feel amazing and better than the older elite controllers. I'm not sure on how the rubber with withstand normal use as I haven't had it that long. But it feels like it's all one piece instead of stick on like the older elites.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joe,

      We're sorry that there's an issue with thumbstick drift on your Xbox Elite Wireless Controller Series 2. We recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft