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Customer Ratings & Reviews

$188.33
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16920 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 16,920 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Excellent controller but some issues on PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Wireless Controller Series 2 feels a lot better than the included controller in the Series X/S and seems more like a true "next gen" controller. I primarily use the Xbox Elite 2 for PC gaming. On Steam when connecting via Bluetooth the controller has worked flawlessly except with Batman: Arkham Knight which required telling the game it was a 360 controller with custom mappings. Surprisingly with Xbox PC game pass I ran into many more issues when connecting via Bluetooth, I found connecting via the included USB-C cable works better for game pass games, otherwise on BT I run into issues where some of the buttons aren't mapped properly and even when manually mapping them they don't respond correctly or at all. Being Xbox's flagship controller, I would think it would run seamlessly on Xbox game pass. The experience may be better on consoles but this controller is billed as an Xbox/PC controller and should work well on both. Other than those issues, which largely are corrected by connecting via USB-C, I like the controller quite a bit. The rumble feature feels much more natural than the included Xbox Series X controllers, which felt to me like technology from 10+ years ago with very basic and clunky vibration feedback, lightweight and a need for AA batteries, especially when compared with the all mighty PS DualSense. The Elite 2 controller has a nice weight to it, the thumb sticks feel solid, snappy and respond nicely. I haven't used the paddles much but I like that they are included and could see them being useful for many games. The grips feel good as well and make the controller sit securely in your hands during gaming sessions. The controller also feels more balanced than the X/S. This controller comes with a quality, corded 9' USB to USB-C cable as well as a rugged case that doubles as a charging station. Within the case it also includes a tool to adjust the thumb sticks as well as an alternate D-pad. Overall this is a large improvement over the included X/S controllers, and some of its PC compatibility issues which are a bit frustrating can largely be overcome by tethering with USB-C.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller feels good on the hands and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller out there

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best controller on the market. Battery life is amazing and the grip is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Maybe the greatest controller I've ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After finally acquiring a Series X, I was content to use the standard Xbox wireless controllers. I even invested in a PowerA Fusion controller that was on clearance for less than $50. But when this came available for $139 during the 15 days of Gaming promotion I felt compelled to give it a try. I can't recall a better deal being made. Even at full MSRP it is a great value. The design, the weight and feel. The quality of materials used plus the functionality and countless configurations are unmatched. Why buy anything but the best? I think it is a highly durable product that will give you the greatest satisfaction. I have zero regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say this controller is the GOAT of controllers, never had any stick drift issues, the battery last weeks if not months no issue and I'm a heavy gamer. Well built and cant take a good fall or two. connectivity is not a issue with this controller and I connect it to multiple devices and it always works. I cant see MS coming out with a 3 sine this one hits all the check marks TBH.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Much more premium than the regular Xbox controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has a lot more customization in terms of thumbstick height and trigger actuation. Also comes with a nice carrying case. Very good quality controller with a premium feel. Only con is that it is quite expensive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're enjoying the premium feel and many customization features of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience, and we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Xbox wireless controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox wireless controller is comfortable to use, light and quickly reactive. It is also durable over time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great Quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best controller ive ever had, recently mine is getting stick drift but no big deal will purcahse again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Core controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use the elite controller for my pc gaming. The magnetic knobs come in handy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Works perfectly I would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Best Gaming Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of the controller. Its comfortable and grips well in hand. This is the perfect controller for first-person shooter games with the additional paddles in the back, and the adjustable triggers. Utilizing the additional paddles takes a few hours to get use to, but once you do, It is hard to use any other controller. Also the addition of a carrying case, extra swappable pieces, and portable charger make this controller worth the price tag. I was skeptical at first, but glad i invested in this controller which will be my primary gaming controller for many years.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth Upgrading

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant in getting a refurbished controller, but as soon as I began using it all that went away. Clearly another level than the standard controllers, but ultimately price speaks volumes and the base price of this device is understandable and still exceeds tolerance. At half the cost, then absolutely a done deal. Same can be said for a standard controller for that matter. These devices shouldn’t be priced the way they are and neither should anything in the console category as they’ve exponentially climbed towards absurdity. If hardware has outpaced game resource demands, then either we don’t need to refresh systems for another ten years or someone needs to tax the system resources with something amazing, to which they have and it didn’t need teraflops. But I digress…awesome controller and refurb totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller I use on pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. It has a great feel and weight to it. The grip on this is much better than the original model. No such drift as of yet, so fingers crossed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very solid. comfy. works well, joysticks and buttons feel very solid!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sturdy controller that enhances me as a gamer and gives me the necessary edge to keep up with the PC gamers that can move faster than a console player. Love the battery life and features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first saw the price on this controller, I said in my head no Controller was worth this money, but sure enough when I opened up the box and finally used this thing I was like omg , and the settings that you can do, I refused to use any other controller now

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a game-changer for competitive or enthusiast players who value customization and don't want to take their thumbs off the sticks. However, due to its price and potential quality control issues, it's often recommended to purchase an extended warranty for peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid controller, if a bit pricey. the customization is pretty nice

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Controller Till..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great controller till it gets stick drift. not even two weeks and right analog stick drifts towards the left. Pro - Feels Good on hand. magnetic thumbs stick 4 back paddles comes with disc d pad

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Xbox Elite Series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product, due to the fact of personal customization for each game and the interchangeable d-pads, paddles, and thumb sticks, i love the fact i can change them out when im switching games and switching my play style. i personally am a multi gamer, and i switch out my games constantly so im always changing my play styles and switching pieces on my controller. i do highly recommend this product.

    I would recommend this to a friend